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#83

Bindo is ranked #83 in the POS Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Bindo Pricing

Based on our most recent analysis, Bindo pricing starts at $79 (Monthly).

Price
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Starting From
$79
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

Bindo is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Bindo:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Bindo Benefits and Insights

Why use Bindo?

Key differentiators & advantages of Bindo

  • Enhanced mobility: Bindo's iPad-based system empowers employees to roam the store, assist customers anywhere, and complete transactions on the spot, reducing checkout lines and offering a modern, flexible experience.
  • Unified inventory management: Track stock levels across multiple locations, set low-stock alerts, and automate purchase orders to ensure optimal inventory levels and avoid out-of-stocks.
  • Streamlined customer relationships: Create customer profiles, track purchase history, offer personalized discounts and loyalty rewards, and send targeted promotions to foster customer loyalty and repeat business.
  • Simplified omnichannel sales: Integrate your online store with your physical POS, enabling customers to shop seamlessly across channels, check inventory online, and facilitate click-and-collect or in-store pickup options.
  • Real-time data insights: Access comprehensive sales reports, track inventory trends, identify popular items, and gain valuable insights into customer behavior to make informed decisions and optimize operations.
  • Cloud-based convenience: Access Bindo from any device with an internet connection, manage your business remotely, and enjoy automatic software updates and data backups for peace of mind.
  • User-friendly interface: Bindo's intuitive design makes it easy for employees to learn and use, minimizing training time and maximizing efficiency, even for those with limited technical experience.

Industry Expertise

While Bindo caters to a wide range of retail industries, it doesn't possess specific expertise tailored to any particular sector. Its core functionalities like inventory management, omnichannel sales, and customer profiles serve as a general foundation for various retail needs. However, some users mention its suitability for apparel, bookstores, and gift shops due to its features like product variations and gift card management. Ultimately, Bindo's strength lies in its adaptability to diverse retail needs rather than deep expertise in any one industry.

Bindo Reviews

Average customer reviews & user sentiment summary for Bindo:

User satisfaction level icon: good

298 reviews

76%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Bindo reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Intuitive interface: Users consistently praise Bindo's easy-to-learn and navigate interface, even for those with limited tech experience.
  • Reliable performance: Bindo is known for its reliable and dependable performance, even during peak sales hours, minimizing downtime and frustration.
  • Robust inventory management: Users appreciate Bindo's efficient inventory tracking, stock alerts, and reordering capabilities, helping businesses avoid stockouts and optimize inventory levels.
  • Flexible reporting: Bindo offers customizable reports that provide valuable insights into sales trends, customer behavior, and inventory turnover, empowering data-driven decision-making.
  • Responsive customer support: Users consistently commend Bindo's helpful and timely customer support, ensuring quick resolution of any issues or questions.

Cons

  • Limited customization: Some users express frustration with Bindo's somewhat limited options for customizing the interface and workflows to match specific business needs.
  • Occasional glitches: While generally reliable, users have reported occasional glitches or bugs in Bindo's software, which can temporarily disrupt operations.
  • iPad-only: Bindo is exclusively available on iPads, which may not be ideal for businesses that prefer alternative hardware or have existing non-iPad equipment.
  • Cost concerns: Some users find Bindo's pricing plans to be relatively expensive compared to other POS options, especially for businesses with multiple locations or extensive inventory needs.
  • Limited integrations: Bindo's selection of third-party integrations is not as extensive as some competitors, potentially limiting its compatibility with certain business tools and workflows.

Researcher's Summary:

Recent user reviews of Bindo POS present a mixed picture, highlighting both its strengths and weaknesses compared to similar products. Many users praise its intuitive interface and reliable performance, making it easy for even non-tech-savvy staff to navigate and process transactions smoothly. They particularly appreciate the robust inventory management features, including stock alerts and reordering functions, which help them avoid stockouts and optimize their inventory levels. Additionally, Bindo's customizable reports are valued for providing valuable insights into sales trends and customer behavior, empowering data-driven decision-making. However, some users find Bindo's customization options somewhat limited, making it less adaptable to highly specific business needs compared to competitors like Square or Shopify POS. While generally reliable, occasional glitches or bugs have been reported, potentially disrupting operations during peak hours. Notably, Bindo's exclusivity to iPads can be a drawback for businesses already invested in other hardware or preferring a wider range of device options. Furthermore, some users consider Bindo's pricing plans to be on the higher end, especially for businesses with multiple locations or complex inventory needs. Additionally, its selection of third-party integrations is not as extensive as some competitors, potentially limiting its compatibility with certain business tools and workflows. Overall, Bindo seems to be a user-friendly and reliable POS system with robust inventory management and reporting capabilities. However, its limited customization options, iPad-only availability, and higher pricing compared to some competitors might be dealbreakers for certain businesses. Carefully consider your specific needs and priorities when comparing Bindo to other POS options to ensure it aligns well with your unique business requirements.

Key Features

Notable Bindo features include:

  • iPad-based POS: Turns iPads into mobile registers, enabling sales and transactions anywhere in the store.
  • Inventory management: Tracks stock levels, sets low-stock alerts, generates purchase orders, and manages product variations.
  • Customer profiles: Stores customer information, tracks purchase history, and facilitates loyalty programs and targeted promotions.
  • Omnichannel integration: Connects with online stores for inventory syncing, click-and-collect, and in-store pickup.
  • Reporting and analytics: Generates sales reports, inventory insights, and customer behavior data for informed decision-making.
  • Employee management: Tracks employee hours, manages shifts, and sets user permissions.
  • Payment processing: Accepts various payment methods, including credit cards, debit cards, and contactless payments.
  • Gift card management: Creates, sells, and tracks gift cards for promotional and gifting options.
  • Marketing tools: Sends email marketing campaigns, offers discounts and promotions, and creates loyalty programs.
  • Integrations: Connects with accounting software, e-commerce platforms, and payment processors.

Approach to Common Challenges

  • Long checkout lines: Bindo's iPad-based mobile registers allow employees to process transactions anywhere in the store, reducing wait times and enhancing customer experience.
  • Inventory management issues: Bindo's real-time inventory tracking, low-stock alerts, and automated purchase orders help businesses maintain optimal stock levels, prevent out-of-stocks, and make informed purchasing decisions.
  • Disconnected customer experiences: Bindo's customer profiles and omnichannel integration bridge the gap between online and in-store shopping, enabling personalized experiences, targeted promotions, and seamless shopping across channels.
  • Limited data insights: Bindo's comprehensive sales and inventory reports provide valuable insights into customer behavior, product performance, and overall business trends, empowering data-driven decision-making.
  • Employee training and onboarding: Bindo's intuitive interface and cloud-based accessibility make it easy for employees to learn and use, minimizing training time and reducing the need for extensive technical knowledge.

Cost of Ownership

Frequently asked questions regarding Bindo pricing include:

  • Q: What is the starting price of Bindo?
    A: Bindo's advertised starting price is around $79 per month per register. However, this is for the most basic plan with limited features. Additional functionalities and registers incur extra costs, potentially exceeding $200 per month per register for complex needs. Carefully consider your required features and register count before committing.
  • Q: Are there any hidden fees besides the monthly subscription?
    A: While Bindo's website doesn't explicitly mention hidden fees, some users report additional charges for PCI compliance (if processing credit cards), payment processing fees depending on your chosen processor, and potential costs for onboarding assistance or custom integrations. Be sure to clarify all potential costs with Bindo before signing up.
  • Q: How does Bindo's pricing compare to competitors?
    A: Bindo's base price might seem competitive, but its tiered pricing structure with additional costs for advanced features can make it more expensive than competitors offering those features in their base plans. Compare pricing structures, feature inclusions, and your specific needs carefully before choosing a POS system.

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Poor customer service channels. 
  •  Limited reporting. 
  •  No information on pricing. 
  •  Lacks security information. 
  •  Software is not regularly updated. 

Suite Support

mail_outlineEmail: [email protected]. Fill out a form to connect with the support team.
phonePhone: 800 (MY-BINDO).
schoolTraining: Visit the knowledge base to access learning resources.
local_offerTickets: Not mentioned.

FAQ

Frequently asked questions regarding Bindo include:

  • Q: Can Bindo integrate with my existing accounting software?
    A: Yes, Bindo integrates with popular accounting software like QuickBooks and Xero, seamlessly syncing sales and inventory data for efficient bookkeeping.

  • Q: How does Bindo handle returns and exchanges?
    A: Bindo offers built-in functionality for processing returns and exchanges, including issuing refunds, restocking inventory, and tracking return reasons.

  • Q: Can I manage employee permissions and access within Bindo?
    A: Yes, Bindo allows assigning granular permissions to different user roles, ensuring secure access control and data integrity based on employee responsibilities.

  • Q: How does Bindo handle sales tax calculations?
    A: Bindo automatically calculates sales tax based on your location and product tax rates, ensuring accurate tax collection and reporting.

  • Q: Does Bindo offer reporting tools for sales and inventory data?
    A: Yes, Bindo provides comprehensive reporting tools for sales performance, inventory levels, and customer trends, offering valuable insights for data-driven business decisions.

  • Q: How can I set up promotions and discounts within Bindo?
    A: Bindo allows creating flexible promotions and discounts like coupons, percentage discounts, and happy hour deals, helping you boost sales and attract customers.

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