QuickBooks POS Reviews & Pricing

by Intuit Inc. | Founded 1983, Mountain View, CA

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Overview Pricing Benefits Reviews Features

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What is QuickBooks POS?

Industry Specialties: Serves retail industries

QuickBooks POS is a retail point of sale designed for small, medium and large-sized businesses. It streamlines payment and return processing and inventory management, enabling users to track inventory and fast selling items and place restocking orders.

It provides customer information to monitor buying and acquiring history and eliminates manual entries by automating inventory updates. It supports on-premise, cloud-based and mobile deployment and offers additional hardware such as receipt printers, bar-code scanners and more. It serves businesses like franchises, gift shops, clothing and shoe stores and more.

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User Sentiment

Based on 259 reviews:

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Product Screenshots and Videos

QuickBooks POS Pricing

Based on our most recent analysis, QuickBooks POS pricing starts at $1,200 (One-Time).

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Starting From: $1,200
Pricing Model: One-Time
Free Trial: Yes, Request for Free

Training Resources

QuickBooks POS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for QuickBooks POS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

QuickBooks POS Benefits and Insights

Why use QuickBooks POS?

Key differentiators & advantages of QuickBooks POS

Streamlined Sales Processes: QuickBooks POS simplifies the checkout experience, enabling faster transactions and reducing customer wait times. This efficiency can lead to increased customer satisfaction and repeat business.
Accurate Inventory Management: The software provides real-time tracking of inventory levels, helping businesses avoid stockouts and overstock situations. This accuracy ensures that popular items are always available, enhancing sales opportunities.
Comprehensive Financial Integration: QuickBooks POS seamlessly integrates with QuickBooks accounting software, automating the transfer of sales data. This integration reduces manual data entry errors and provides a holistic view of the business’s financial health.
Improved Customer Management: The system allows for the creation of customer profiles, including purchase history and preferences. This information can be used to personalize marketing efforts and improve customer service, fostering loyalty.
Enhanced Reporting Capabilities: With its advanced reporting features, QuickBooks POS enables businesses to generate detailed sales, inventory, and customer reports. These insights can inform strategic decisions, helping to drive growth and profitability.
Flexible Payment Solutions: The software supports a variety of payment methods, including credit cards, debit cards, and mobile payments. This flexibility meets the diverse preferences of customers, making it easier for them to complete purchases.
Scalability: QuickBooks POS is designed to grow with your business. Whether you’re expanding product lines or adding new locations, the software can scale to meet your evolving needs without sacrificing performance.
Time-Saving Automation: By automating routine tasks such as sales tracking and inventory ordering, QuickBooks POS frees up time for business owners and staff to focus on customer service and other high-value activities.
Reduced Training Time: The intuitive interface of QuickBooks POS makes it easy for new employees to learn the system, reducing training time and costs. This ease of use can help businesses quickly adapt to staffing changes.
Enhanced Security: QuickBooks POS includes robust security features designed to protect sensitive customer and business data. This security helps to build trust with customers and comply with regulatory requirements.
Mobile POS Capabilities: With mobile POS options, businesses can process transactions anywhere in the store or at off-site events. This mobility can enhance the customer experience and capture more sales opportunities.
Customizable Interface: The software allows businesses to customize the POS interface to match their specific workflow and preferences. This customization can improve operational efficiency and ease of use.

Industry Expertise

Ideal for small and mid-sized businesses.

QuickBooks POS Reviews

Average customer reviews & user sentiment summary for QuickBooks POS:

259 reviews

79%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of QuickBooks POS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Inventory Management: QuickBooks POS excels at simplifying inventory management tasks, such as tracking stock levels and generating purchase orders. The software offers features like setting reorder points to automatically trigger purchase orders when inventory runs low, ensuring you maintain optimal stock levels and prevent stockouts.
Sales Tracking and Reporting: QuickBooks POS provides robust sales tracking and reporting capabilities, enabling businesses to gain valuable insights into their sales performance. Users can easily generate reports on various metrics, including sales by item, customer, or employee, allowing them to identify trends, analyze profitability, and make data-driven decisions to optimize sales strategies.
Customer Relationship Management (CRM): The software includes CRM functionalities that help businesses effectively manage customer interactions and build stronger relationships. Users can track customer purchase history, preferences, and contact information, enabling personalized marketing campaigns and targeted promotions to enhance customer loyalty and satisfaction.
Employee Management: QuickBooks POS simplifies employee management tasks, such as tracking employee hours, managing payroll, and setting permissions. The software allows businesses to monitor employee performance, calculate wages accurately, and control access to sensitive information, streamlining HR processes and improving overall efficiency.
Integration with QuickBooks Accounting Software: One of the significant advantages of QuickBooks POS is its seamless integration with QuickBooks accounting software. This integration eliminates the need for manual data entry, as sales, inventory, and customer information automatically sync between the two systems, saving time, reducing errors, and providing a comprehensive view of the business's financial health.

Cons

Limited Hardware Compatibility: The software is primarily designed for specific hardware, potentially necessitating additional expenses for compatible equipment.
Learning Curve: Users transitioning from other POS systems may find QuickBooks POS to have a steeper learning curve due to its unique interface and workflows.
Customer Support: Obtaining timely and effective customer support can be challenging, leading to frustration when encountering issues or seeking assistance.

Researcher's Summary:

QuickBooks POS users highlight its seamless integration with QuickBooks accounting software as a major strength, saving them considerable time and effort by eliminating the need for manual data entry and ensuring consistency between sales and accounting records. This integration simplifies financial management, especially for businesses that handle a high volume of transactions or have complex inventory management needs. Users also appreciate the software's comprehensive inventory management features, which allow them to track stock levels, manage purchase orders, and generate reports to gain insights into sales trends and inventory performance. However, some users find the initial setup process to be complex and time-consuming, requiring careful planning and potentially additional support from Intuit or a qualified consultant. Additionally, while QuickBooks POS offers various hardware options, some users find the costs associated with hardware and ongoing software subscriptions to be a significant investment, particularly for smaller businesses with limited budgets. Despite these drawbacks, QuickBooks POS stands out for its robust features, scalability, and integration capabilities, making it a suitable choice for established businesses with evolving needs. Its ability to streamline operations, improve accuracy, and provide valuable insights makes it particularly well-suited for retail businesses, especially those with multiple locations or a growing customer base.

Key Features

Inventory Management: Operate the business online with an easy-to-use, web-based platform. Manage products across multiple channels, pay bills, receive instant alerts, refill merchandise, track orders, maintain stock volume and access reports for real-time insight into company sales.
Electronic Bills: Oversee finances with a secure and integrated payment solution. Schedule and track payments, store receipts, import transactions from the bank account, manage company payments and more with a virtual transaction system.
Visual Reporting: Enhance business growth with data-backed insights into crucial performance metrics and business KPIs. Make strategic decisions with informative reports like income statements, accounting stats, spending roadmaps, custom tags and sales trends. Get access to total sales, vendor purchases, inventory valuation, payroll summary and more.
Flexible Payments: Make contactless, online payments using credit cards, debit cards and ACH bank transfers. Manage transactions with consolidated invoices, get alerts about deposits and use the mobile application for an easy-to-access accounting experience.
Project Monitoring: Examine projects and make decisions based on business performance to maximize profits. Use the dashboard to monitor income and costs, get profitability insights with updates, track total spends and revenue and use time-tracking to update labor costs and expenses automatically.

Limitations

User feedback indicates the following limitations of (Product Name), as of the time of this review:

Integrates only with QuickBooks Desktop.
Expert customer support is chargeable.

Suite Support

The product offers various subscription options with affordable pricing and features. Users can set up a paid Bookkeeping service with each plan. A Self-Employed plan is available for beginners. For support, connect with an expert or submit a question in the support section.

Email: Not mentioned on the website.

Phone: For sales support, contact +1 (877) 683-3280 from Monday — Friday 5:00 AM — 6:00 PM PST and 7:00 AM — 4:00 PM PST on Saturday and Sunday. Users can also schedule a call with a team representative.

Training: Users can access video tutorials and training classes.

Tickets: Not mentioned on the website.