Airtable Reviews & Pricing

by Airtable | Founded 2012, San Francisco, CA

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Overview Pricing Benefits Reviews Features

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What is Airtable?

Industry Specialties: Serves all industries

Airtable is a versatile software platform designed to streamline project management and other organizational tasks. It's particularly well-suited for teams and businesses seeking a customizable solution to manage their workflows, projects, and data in a collaborative environment. One of the key benefits of Airtable is its flexibility; it allows users to create a tailored system that can adapt to various project types and sizes. Its popular features include a user-friendly interface, the ability to integrate with other apps, and a range of templates and views (such as Kanban, Grid, and Calendar) to visualize projects. When compared to similar products, users often highlight Airtable's ease of use and the depth of customization it offers, making it a strong choice for those who need more than a one-size-fits-all approach. Pricing for Airtable varies, with options ranging from a free basic plan to premium subscriptions, billed on a per-user, per-month basis, allowing businesses to scale their use according to their needs and budget.

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User Sentiment

Based on 4704 reviews:

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Airtable Pricing

Based on our most recent analysis, Airtable pricing starts at $20 (Per Seat, Monthly, Freemium).

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Starting From: $20
Pricing Model: Per Seat, Monthly, Freemium
Free Trial: Yes, Request for Free

Training Resources

Airtable is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Airtable:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Airtable Benefits and Insights

Why use Airtable?

Key differentiators & advantages of Airtable

Link Content: Provides a unique functionality that allows you to link records between tables. Eliminates duplicate data entry and creates intelligent relationships among items.
Use Airtable for Free: A basic package is available for free with no user limit. Its free plan includes essential capabilities, unlimited bases, a max of 1,200 records per base and other more.
Build Tables With Rich Fields: Create different layouts within each table using unique field types, including single-line text, attachments, checkboxes, links to records, multiple selection dates and more to help configure a table that fits each project’s needs.
Enhance Collaboration: Lets team members communicate seamlessly via tagged comments. Native apps for desktop and mobile (iOS and Android) facilitate on-the-go work. All changes sync across every team member’s device, keeping everyone updated in real time.

Industry Expertise

Airtable has a customer base of over 80,000 that’s spread around the world.

Airtable Reviews

Average customer reviews & user sentiment summary for Airtable:

4704 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Airtable reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User Friendly: The system is easy to use and intuitive, as noted by approximately 90% of users who mention the system’s usability.
Functionality: Airtable offers a robust suite of successful business management tools, as reported by 88% of the users who mention the product’s functionality.
Customizations: About 90% of users who referred to customization noted that this system is easy to customize as per their business’s needs.
Collaborative: About 100% of users who mentioned the platform’s collaborative capabilities noted that it facilitates and encourages team interactions.

Cons

Limited Project Management Features: Airtable lacks native Gantt charts and other robust project visualization tools, making it less suitable for complex projects.
Learning Curve: The interface, while flexible, can be overwhelming for new users due to its unique spreadsheet-database hybrid approach.
Customization Challenges: Extensive customization often requires familiarity with formulas and scripting, potentially hindering users with limited technical expertise.
Mobile App Limitations: The mobile app offers reduced functionality compared to the desktop version, which can impact on-the-go project management.

Researcher's Summary:

Airtable has revolutionized the way businesses handle data, offering a unique blend of spreadsheet simplicity and database power. Reviewers consistently highlight its user-friendly interface, making it accessible to individuals with varying technical backgrounds. Unlike traditional spreadsheets, Airtable allows users to establish relationships between data sets, enabling a more comprehensive understanding of complex information. This feature proves invaluable for project management, as it facilitates the tracking of dependencies and the visualization of workflows.

Airtable's flexibility is another standout feature. Users can customize their databases with various field types, including attachments, checkboxes, and formulas, to tailor the platform to their specific needs. Additionally, Airtable's extensive template library provides a starting point for various use cases, such as content calendars, product roadmaps, and CRM systems. Reviewers appreciate the ability to seamlessly integrate Airtable with other popular applications like Slack, Google Drive, and Zapier, streamlining workflows and enhancing productivity. While some users note that Airtable's pricing can be higher than some competitors, the consensus is that the platform's robust features and scalability justify the cost, particularly for growing businesses with evolving data management requirements.

Airtable is an excellent choice for teams and businesses seeking a versatile and user-friendly solution for managing and organizing their data. Its intuitive interface, coupled with its powerful features and integrations, makes it suitable for a wide range of use cases, from simple task management to complex project workflows. Whether you're a small startup or a large enterprise, Airtable can empower your team to collaborate effectively and make data-driven decisions with ease. Please note that software features and pricing structures can change over time, so it's always a good idea to check the official Airtable website for the most up-to-date information.

Key Features

Bases: Based on databases that are similar to spreadsheets, and each base supports multiple tables. Lets users view the information in each table in several ways. Can be used to create content calendars, product roadmaps and event plans, among others.
Blocks: Blocks add functionality to bases, letting users build workflows that fit their team’s needs. The WYSIWYG editor lets users create a host of layouts and interactive interfaces, such as timelines, charts, time trackers, pivot tables, 3D model explorers, page designers and countdown clocks. Also gives users the ability to send group SMS messages or connect via video chat.
Templates: Out-of-the-box templates cover the gamut of project types and are suitable for different departments. Lets users choose from categories like content production, creative, event planning, marketing, project management and more.
Layout Configurations: Displays project details using four different views: Kanban, grid, calendar or gallery. The grid layout provides an overview of different tasks that include priority level, department, deadline and other elements. Kanban and gallery views have similar functionality but are more visual and less detailed. Calendars display tasks based on deadlines for a visual overview.
Integrations and Extensions: Integrates with popular apps, including other project management tools like Asana and Trello. Connects with Zendesk, Box, Evernote, G-Suite tools, GitHub, Dropbox and others. Teams can use Zapier for extended capabilities to configure integrations with more than 1,000 apps and websites.
View Data: Lets users create different views for different cases. Grouping, sorting and power filtering gives users the right view for their content. Save views for easy access.
Airtable Apps: Airtable marketplace has over 50 pre-built apps. The Gantt app helps users tackle project dependencies and visualize progress. Its Page Designer app helps users pull data to create slides, catalogs and invoices.

Limitations

Some of the product limitations include:

Accounting features are lacking in functionality.
Advanced features are available on the pro plan.
Some users find it to be very expensive.

Suite Support

Email: The Airtable support team is available via the following email address: [email protected].

Phone: Phone support is not listed at this time.

Training: Airtable offers a variety of resources. The overview guide, FAQ section and intro video provide basic info. To dig deeper, users can view the Getting Started video, search the help center for specific topics, visit the community forum or access in-depth guides. Enterprise accounts include personalized training and access to a customer success manager.

Tickets: Ticketing options are not listed at this time.