Dotloop Reviews & Pricing

by Dotloop | Founded 2009, Cincinnati

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Overview Pricing Benefits Reviews Features

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What is Dotloop?

Industry Specialties: Real Estate Management

Dotloop is a software solution designed for real estate brokers, teams, agents and service providers. It operates on a cloud-based platform and provides a comprehensive suite of features, including transaction management, workflow tools, audit trails, digital signatures, document management and task templates.

It also offers compliance, storage and form editing tools that streamline the process of creating new documents. Additionally, Dotloop provides detailed reporting capabilities, allowing users to monitor their business performance over time.

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User Sentiment

Based on 1133 reviews:

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Product Screenshots and Videos

Dotloop Pricing

Based on our most recent analysis, Dotloop pricing starts at $29 (Free, Monthly, Quote-based).

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Starting From: $29
Pricing Model: Free, Monthly, Quote-based
Free Trial: Still gathering data

Training Resources

Dotloop is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Dotloop:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Dotloop Benefits and Insights

Why use Dotloop?

Key differentiators & advantages of Dotloop

Better Business Standards: The software offers a customizable compliance process that allows admins and transaction coordinators to tailor the workflow to the transaction type, including who receives notifications and which documents are required before submission for review.
Data-Driven Decisions: Dotloop provides users with immediate access to crucial business data, such as the number of homes sold each month, active transactions and deals under contract. Team leaders use Dotloop to review the productivity of their team or the performance of individual agents, allowing for easier identification of top performers and providing opportunities for coaching and improvement.
Better Communication: The software facilitates quicker communication with clients by providing dedicated channels that support multiple forms of contact. Customers can contact businesses via phone, email or the mobile app, further streamlining the communication process.

Industry Expertise

Dotloop is mostly used by real estate brokerages and teams. The software currently supports more than 10,000 firms across the United States and Canada, and is involved in over 50% of all U.S. real estate transactions.

Dotloop Reviews

Average customer reviews & user sentiment summary for Dotloop:

1133 reviews

94%

of users would recommend this product

Key Features

Multi-Platform Transactional Software: Dotloop turns a smartphone into a portable scanner that can convert any document or image into an editable PDF format, allowing for easy modification and customization. It provides real-time updates when contracts are signed, approved or modified, notifying all parties of changes as they’re made.
Transactions: Dotloop has partnerships with over 190 MLS and associations, providing users with access to auto-fillable forms. With these integrations, the software eliminates guesswork from the transaction process.
E-Signature: Every signature is certified and verified with a unique signature ID, time and date stamp, details of the signer and the IP address from the signer's location.
Task Management and Reports: The centralized platform helps users visualize data and effectively organize their work through task creation, assignment and management.
Audit Trail: Maintain compliance by generating a comprehensive record of all emails dispatched, documents signed, individuals added and other pertinent details for future reference.
Mobile App: Dotloop also has a supporting app for IOS and Android which has different features like scanning documents, adding photos and using dropbox, though some features are only available in the desktop version.
Document Templates: Use a powerful text editor to automatically add forms or create custom document templates.
Resource Center: Dotloop's resource center provides access to a wide range of free content, including listing presentations, articles and videos, making it easier to stay up-to-date with industry trends and gain valuable insights to improve business practices.

Limitations

At the time of this review, these are the limitations according to user feedback:

The process of converting documents to PDF requires multiple steps.
The support team is slow to respond to support requests.
The user interface of the mobile application isn’t user-friendly.

Suite Support

Only premium users have access to phone and chat support, which is available during specific hours. Customers can message the support team on weekdays from 8 am to 10 pm EST and on weekends from 9 am to 6 pm EST.

Email: No information available.

Phone: (888)-DOTLOOP

Training: Dotloop offers various resources to assist users, including training materials, videos, industry guides and blogs. Users can access additional content through the resource center.

Tickets: No information available.