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Dynamics 365 Project Operations is ranked #1 on the top 10 PSA Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report.

Dynamics 365 Project Operations Pricing

Based on our most recent analysis, Dynamics 365 Project Operations pricing starts at $95 (Per User, Monthly).

Price
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Starting From
$95
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

Dynamics 365 Project Operations is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Dynamics 365 Project Operations:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Dynamics 365 Project Operations Benefits and Insights

Why use Dynamics 365 Project Operations?

Key differentiators & advantages of Dynamics 365 Project Operations

  • Enhanced project visibility: Gain real-time insights into project status, progress, costs, and resource utilization across the entire portfolio. Track key metrics and identify potential bottlenecks early on.
  • Improved resource management: Optimize resource allocation and utilization by matching skills to project needs. Align project demand with available capacity and proactively address resource shortages.
  • Streamlined financial management: Integrate project financials with accounting and operations for accurate cost tracking, invoicing, and revenue recognition. Gain a comprehensive view of project profitability and financial performance.
  • Enhanced collaboration and communication: Foster seamless collaboration among project teams, stakeholders, and customers through centralized information sharing, real-time updates, and integrated communication tools. Break down silos and improve decision-making.
  • Increased productivity and efficiency: Automate workflows, eliminate manual tasks, and reduce administrative overhead. Empower project teams to focus on high-value activities and deliver projects faster and more efficiently.
  • Improved customer satisfaction: Deliver projects on time, within budget, and to customer specifications. Address issues proactively and maintain open communication channels to enhance customer satisfaction and loyalty.
  • Enhanced decision-making: Leverage real-time data and insights to make informed decisions about project prioritization, resource allocation, and risk mitigation. Improve project outcomes and business performance.
  • Scalability and adaptability: Meet the evolving needs of your business by easily scaling the solution to accommodate growth and change. Adapt to new project types, methodologies, and industry requirements.
  • Enhanced data security and compliance: Benefit from Microsoft's robust security infrastructure and compliance with industry regulations to protect sensitive project data and ensure business continuity.

Industry Expertise

While Dynamics 365 Project Operations is adaptable to various industries, it has developed specific expertise in professional services, manufacturing, and construction, offering tailored features and industry-specific best practices within these domains.

Dynamics 365 Project Operations Reviews

Average customer reviews & user sentiment summary for Dynamics 365 Project Operations:

User satisfaction level icon: good

597 reviews

78%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Dynamics 365 Project Operations reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Unified Project and Finance Management: Streamlines project delivery, financial management, and operations within a single platform.
  • Improved Resource Visibility and Utilization: Enhances visibility into resource availability, skills, and costs for optimal allocation and utilization.
  • Enhanced Collaboration and Productivity: Fosters seamless collaboration across teams, departments, and project phases for increased efficiency.
  • Real-Time Insights and Analytics: Provides real-time visibility into project health, financial performance, and resource utilization for informed decision-making.
  • Customizable and Scalable: Adapts to evolving business needs and supports growth through customization and integration capabilities.
  • Streamlined Project Billing and Invoicing: Automates time and expense tracking, simplifies invoice generation, and integrates with financial systems.
  • Enhanced Customer Experience: Improves customer satisfaction through better project visibility, communication, and delivery.

Cons

  • Steeper Learning Curve: Comprehensive features can require more training and time to fully adopt and utilize effectively.
  • Customization Challenges: While customizable, tailoring complex workflows or integrations may require technical expertise or external assistance.
  • Reporting Limitations: Some users report constraints in pre-built reports and a need for enhanced customization options for specific insights.
  • Potential Integration Issues: Seamless integration with other systems may require careful configuration and potential troubleshooting for optimal data flow.
  • Cost Considerations: Comprehensive functionality comes with a higher price tag, which can be a barrier for smaller businesses or those with tight budgets.

Researcher's Summary:

User reviews of Dynamics 365 Project Operations in the past year paint a picture of a powerful, integrated project management and ERP solution with plenty of potential, but not without its challenges. Users praise its unifying strength, bringing project delivery, financials, and operations under one roof, streamlining workflows and boosting visibility. Resource management shines, with real-time insights helping optimize allocation and avoid overbooking. Collaboration flourishes, with seamless teamwork across teams and phases. Real-time analytics empower informed decision-making, while customization and scalability cater to evolving needs. However, the learning curve can be steep for this feature-rich beast, demanding dedicated training and time to unlock its full potential. Customization, while appreciated, can require technical expertise or external help for complex workflows or integrations. Pre-built reports might not satisfy everyone, with some users wishing for greater customization options for specific insights. Integration, though touted, can be tricky, demanding careful configuration and potential troubleshooting for smooth data flow. And, let's not forget the cost: Project Operations packs a punch, but its price tag might deter smaller businesses or those on a budget. Compared to competitors, Project Operations stands out with its unified platform and tight integration with Microsoft products like Dynamics 365 Sales and Finance. While other project management tools might offer similar features, the seamless connection with the broader Microsoft ecosystem sets Project Operations apart, especially for existing Microsoft users. However, users who prioritize ease of use and affordability might find more lightweight options on the market. Overall, user reviews suggest Dynamics 365 Project Operations is a robust solution for organizations seeking a unified, data-driven approach to project management and ERP, provided they're willing to invest in training and potential customization. For those seeking simpler, cheaper options, or those not deeply entrenched in the Microsoft ecosystem, exploring alternatives might be wise. Ultimately, the choice hinges on specific needs, resources, and desired level of integration.

Key Features

Notable Dynamics 365 Project Operations features include:

  • Unified project management: Manage the entire project lifecycle from opportunity to delivery, including project planning, scheduling, resource management, time and expense tracking, financial management, and invoicing.
  • Integrated sales and project management: Streamline the process from quoting to project delivery with seamless integration between sales and project management.
  • Robust resource management: Optimize resource allocation, track utilization, and match skills to project needs.
  • Visual project scheduling: Create and manage project schedules using Gantt charts, Kanban boards, and other visual tools.
  • Real-time project insights: Track project progress, costs, and resource utilization in real time to identify and address potential issues early on.
  • Collaboration tools: Foster teamwork and communication with built-in collaboration tools such as document sharing, task management, and discussions.
  • Financial integration: Integrate project financials with accounting and operations for accurate cost tracking, revenue recognition, and profitability analysis.
  • Customizable dashboards: Create role-based dashboards to visualize key project metrics and track progress against goals.
  • Mobile access: Manage projects and stay connected on the go with mobile apps for iOS and Android devices.
  • Powerful reporting and analytics: Generate comprehensive reports and gain insights into project performance to make data-driven decisions.
  • Integration with other Microsoft products: Connect with other Microsoft Dynamics 365 applications and Microsoft Office 365 for a seamless experience.

Approach to Common Challenges

  • Lack of visibility and control: Dynamics 365 Project Operations provides real-time visibility into project status, progress, costs, and resource utilization through centralized dashboards, visual scheduling tools, and customizable reports.
  • Inefficient resource management: The solution offers robust resource management capabilities, including skills-based matching, availability tracking, workload distribution, and intelligent scheduling to ensure optimal resource utilization.
  • Disconnected financials: It integrates project financials with accounting and operations, enabling accurate cost tracking, revenue recognition, profitability analysis, and streamlined invoicing processes.
  • Silos and communication breakdowns: Built-in collaboration tools, centralized information sharing, and real-time updates foster seamless collaboration among project teams, stakeholders, and customers, breaking down silos and improving decision-making.
  • Manual processes and administrative overhead: It automates workflows, eliminates manual tasks, and reduces administrative overhead, freeing up project teams to focus on high-value activities and deliver projects faster.

Cost Of Ownership

Frequently asked questions regarding Dynamics 365 Project Operations pricing include:

  • Q: How is Dynamics 365 Project Operations priced?
    A: It's typically licensed per user, with a monthly subscription fee. Pricing plans vary based on user roles and features needed. Contact Microsoft or a certified partner for accurate, current pricing information.
  • Q: What are the typical costs beyond the base license fees?
    A: Additional costs may include implementation services, customization, integration with other systems, training, and ongoing support. Factor these in when budgeting.
  • Q: Are there discounts available for Dynamics 365 Project Operations?
    A: Microsoft may offer discounts for certain organizations, such as nonprofits or educational institutions. Volume discounts may also be available for larger deployments. Inquire about potential discounts during pricing discussions.

Limitations

Notable limitations of Dynamics 365 Project Operations include:

  • Task Limits: Currently limited to 500 tasks per project, though a private preview with a 1000-task limit is available.
  • Resource Limits: Maximum of 150 resources per project.
  • Link Limits: Maximum of 600 successor-only links per project.
  • Customization Restrictions: Certain customization options may be limited, potentially requiring workarounds or third-party extensions.
  • Learning Curve: Comprehensive nature can present a learning curve for new users, requiring training and onboarding.

Suite Support

mail_outlineEmail: There is no email support at this time
phonePhone: Users may dial 1-800-865-9408 for phone support
schoolTraining: There's a string of training material for Dynamics 365 including presentations, classroom training, how-to videos, user groups, certifications and more
local_offerTickets: For ticket support, users may fill out the form on the "How Can We Help?" page

FAQ

Frequently asked questions regarding Dynamics 365 Project Operations include:

  • Q: How can I improve project resource utilization with Dynamics 365 Project Operations?
    A: Project Operations offers resource scheduling tools, capacity views, and insights to help optimize resource allocation and prevent overbooking.
  • Q: How can I streamline project billing and invoicing processes?
    A: Project Operations automates time and expense tracking, simplifies invoice generation, and integrates with financial systems for streamlined billing.
  • Q: Does Dynamics 365 Project Operations integrate with other Microsoft products?
    A: Yes, it seamlessly integrates with Dynamics 365 Sales, Customer Service, Field Service, Finance, and Supply Chain Management, enabling a unified experience.
  • Q: What project management methodologies are supported by Project Operations?
    A: It supports various methodologies, including agile, waterfall, and hybrid approaches, allowing for flexibility in project execution.
  • Q: How can I track project progress and performance effectively?
    A: Project Operations provides real-time dashboards, reports, and analytics for visibility into project health, financial performance, and resource utilization.
  • Q: Can I customize Project Operations to meet my specific business needs?
    A: Yes, it offers customization options through Power Platform and integration with third-party solutions for tailored workflows and functionalities.
  • Q: What security and compliance features are available in Project Operations?
    A: It adheres to industry standards and provides role-based access controls, data encryption, and audit trails to ensure data security and privacy.
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