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#23

GitLab is ranked #23 in the Product Roadmap Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

GitLab Pricing

Based on our most recent analysis, GitLab pricing starts at $0.

Price
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Starting From
$0
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

GitLab is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for GitLab:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

GitLab Benefits and Insights

Why use GitLab?

Key differentiators & advantages of GitLab

  • Data Security: GitLab supports secure collaboration at all stages of the development lifecycle, from planning to production. Built-in security features like Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), Container Scanning and Dependency Scanning keep data safe throughout the whole toolchain, securing the source, build, dependencies and released artifacts. Gitlab also ensures compliance with licensing and regulatory frameworks. 
  • Efficiency: Instead of juggling numerous tools and custom scripts, the consolidated toolchain and all-in-one platform allows teams to concentrate on producing and refining high-quality code. Automation capabilities reduce the workload by handling some code building, testing and deployment processes. 
  • Better Collaboration: The platform scales parallel builds and merges trains, allowing multiple developers to collaborate across various projects in a single multi-project pipeline. Developers can easily access the remote development environment from their web browser. 
  • Flexibility: Cloud-native technology employs various tools such as containers, Kubernetes, microservices, and immutable infrastructure to build applications that can scale and run efficiently in various settings. The unique properties of cloud computing provide agility, elasticity and scalability, expanding the possibilities of software development. 
  • Reduced Errors: Users receive real-time feedback and can access tools to help manage any issues effectively, reduce their severity and frequency, and release software with confidence. Features like Incident Management, on-call schedule management, error tracking and a service desk make it easier for users to find support when they need it. 

Industry Expertise

GitLab specializes in the information technology and computer and software industries. It’s generally used by small to medium-sized businesses.

GitLab Reviews

Average customer reviews & user sentiment summary for GitLab:

User satisfaction level icon: excellent

1516 reviews

92%

of users would recommend this product

Key Features

GitLab

  • Automated Testing: Every change made in the code triggers an automated pipeline to test various aspects, including the code, performance, load and security. It provides results in the merge request for developers to review before iterating and approving code in context. 
  • Security Scans: Schedule automatic scans for vulnerabilities in source code, containers, dependencies and running applications. Users can also implement guardrail controls to secure production environments. 
  • Planning Tools: Facilitate portfolio planning and management. Ensure that teams are working towards priorities and goals. Maintain complete transparency with the ability to identify and trace issues at all stages, from conception to deployment. 
  • Remote Development Environment: Users can access a remote development environment through the Web IDE, using a live terminal to perform advanced development tasks directly from their web browser without requiring additional software installations. 
  • Package Management: Manage containers, package applications and dependencies, and build artifacts effectively. A private and secure container and package registry is preconfigured and integrated with GitLab's source code management and CI/CD pipelines.
  • GitLab Continuous Integration and Delivery: Automate application release and delivery to accelerate production, streamline manual processes and shorten the delivery lifecycle. With built-in Continuous Delivery (CD) capabilities, the platform facilitates automated deployments to multiple environments, including staging and production, with no human intervention required. Further automation tools can produce builds, receive code feedback through review and run quality and security tests, generating release packages and expediting versioning.

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  The documentation of GitLab's Continuous Integration (CI) features needs to be improved. 
  •  GitLab’s UI is hard to use. 
  •  Features in the free version are limited. 

Suite Support

GitLab Support responds to customer support requests on business days within eight hours of receiving them, per their stated protocol.

mail_outlineEmail: No information is available
phonePhone: No information is available
schoolTraining: Developers can access the GitLab Learn portal to acquire various certifications and learn new skills
local_offerTickets: The GitLab Support Portal has Support Engineers available to respond to tickets from Sunday at 3 pm PT to Friday at 5 pm PT

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