Zoho Sprints Reviews & Pricing

by Zoho Corporation | Founded 1966, Pleasanton, CA

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What is Zoho Sprints?

Industry Specialties: Serves all industries

Zoho Sprints is a cloud-based agile management tool to help agile teams plan, track and deliver projects seamlessly. It includes a drag-and-drop center that boosts planning by prioritizing tasks and setting reminders for each sprint. It allows users to create user stories, add estimation points, use timesheets to track work hours, leverage a personalized dashboard and schedule reviews and agile meetings. Different reports can be generated to monitor progress and identify bottlenecks such as burn-up and burn-down reports and velocity charts. Users can log in using a single password for all programs.

It serves businesses of all sizes in industries like startups, IT, real estate, marketing and more. It offers a free plan that supports five users, five projects and 500 MB of storage space. Its professional plan provides a 15-day free trial, and subscriptions are available by month or year. Their pricing page provides a calculator to simplify subscriptions based on the number of users. It also offers a separate hybrid methodology plan for teams with varied approaches by combining classical and agile methods to create a flexible and collaborative approach to managing complex projects.

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User Sentiment

Based on 460 reviews:

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Zoho Sprints Pricing

Based on our most recent analysis, Zoho Sprints pricing starts at $1 (Per User, Monthly).

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Starting From: $1
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Zoho Sprints is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Zoho Sprints:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Zoho Sprints Benefits and Insights

Why use Zoho Sprints?

Key differentiators & advantages of Zoho Sprints

Project Transparency: Scrum boards give visibility and transparency into all tasks to identify and report any issues that might affect project progress. Recent updates are reflected in feeds to give teams and managers insight into task development and improve overall decision-making.
Accountability: Log billable and non-payable team hours into the system. Members may choose which item to work on and log the time they spent working on it. Approve timesheets with a single click to estimate how much time is needed for the next sprint and complete invoices efficiently.
Prioritize Deliverables: Create sprints and backlogs for important items and set reminders for alerting teams. Select items from the prioritized backlog and break them down into smaller tasks to be delivered in early sprints. Moving tasks by importance is quick and hassle-free with the drag-and-drop feature.
Track Your Team: View where the team stands with the Scrum board. Customize boards by creating custom statuses, sorting filters and views while monitoring sprint activity with graphs based on task status.
Project Analytics: Generate velocity charts, burn-down and burn-up charts, cumulative flow diagrams and turn data into actionable insights. Offers real-time analytics updates to make predictions and adjustments while identifying bottlenecks.
Export History: Keeps track of all active and completed project exports with real-time file backups. Users can download files directly from the export history and don’t need to rely on export emails.
Team Interaction: Search for upcoming and completed meetings to streamline meeting management. Send reminders to participating team members by feed and email to ensure that everyone is present at the meeting.
Leverage Integration: Easily integrate with other Zoho applications in marketing, sales, accounting, customer support and more with a single login and password. Connect Zoho Sprints with more than 2,000+ apps to automate work and increase productivity.
Collaborate Anywhere, Anytime: Available on iOS and Android, users can update boards, schedule meetings, post a comment and monitor team progress. Stay updated with reminders and feedback while planning, updating and organizing.

Industry Expertise

Zoho Sprints is a planning and tracking tool for agile teams that serves industries like automobile, automotive, aviation, banking, construction, consultants, digital marketing, e-commerce, education, food & beverages, healthcare, IT, logistics, marketing, non-profit, retail, real estate, travel, winery and more.

Zoho Sprints Reviews

Average customer reviews & user sentiment summary for Zoho Sprints:

460 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Zoho Sprints reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Functionality: All reviewers who referred to functionality noted that it provides robust features for project planning, tracking, organizing, customizing, managing and reviewing analytics.
Ease of Use: It is intuitive and easy to deploy, as noted by 97% of reviewers who refer to ease of use.
Leverage Integration: Nearly 89% of users said that its integration with other SaaS and Zoho products has helped improve communication, data accessibility, productivity and robust growth.
Value for Money: Around 93% of reviewers said that the software is cost-effective.

Cons

Slow Performance: The system’s web-based interface tends to load slow and is buggy, as mentioned by around 80% of users who refer to performance.
Domain Limitations: All reviews mentioning domains disliked the fact that the system requires users and anyone they invite to register to be part of the same domain.

Researcher's Summary:

Zoho Sprints has an intuitive user interface designed to help agile teams plan projects, track progress and deliver products on time. The tool has robust features that keep timesheets, monitor the status of tasks, prepare meetings and review analytics. It provides integrations for numerous applications and Zoho products. Reviewers pointed out that the web interface tends to load slow and is buggy sometimes. The system does not provide collaboration with external contractors if they are not included in the plan. However, the company is working to provide users with custom user roles and permission features. Overall, the solution is cost-effective and provides efficient customer support.

Key Features

Scrum Board: Segment workflows beyond to-do, in progress and done. Drag-and-drop work items, stories and bugs into different completion stages. View tasks more efficiently with swimlane views sorted by priority, estimation point or story to know which items need attention.
Feeds: Get status updates and reminders on team project activity and meetings; users can discuss via the comment section with teammates. The Activity Stream contains all stored activities displayed by date.
Timesheets: Select assigned work items and log hours for them. Track billable and non-billed hours, approve time logs to understand workflow distribution for future estimation. Exports timesheets to generate invoices. Timesheet reports provide a quick summary of logged hours across sprints, along with their approval status.
Dashboard Overview: Provides an overview of all individual and team projects. Monitor team productivity using status breakdowns of their visible work items to distribute work and identify engagement patterns. Actual vs. planned graphs keep sprints on track and streamline planning processes.
Epics: Click through for a detailed view of complex ideas in product backlogs and project statuses. Filter work items under an epic based on sprint parameters to obtain relevant views. Exporting is available as XLS or CSV files with set, recurring frequencies.
Meeting Module: Schedule sprint planning, reviews and retrospective meetings for an efficient workflow. Daily stand-ups can be automated, while everyone receives notification reminders of important event due dates.
Customization: Create custom roles and profiles for each member to regulate access privileges. Use custom fields and layouts for project insight, set custom project priorities, alerts and work in progress limits to streamline workflows and prevent overloading the team.
Track Progress: Keep track of ongoing sprint progress with the sprint activity graph. Get visibility on work items that have been added, moved, closed, reopened or remained idle to understand progress and identify bottlenecks.
Backlog Management: Plan work with backlogs and track statuses with visualizations to understand the type and number of tasks that the backlog contains and who is responsible for them. Categorize backlogs by custom work item, custom priority, tags, bugs, sorting, linking and epics. Advanced searches can filter backlogs and tickets by priority, project name, epic name, description and more. Backlogs make it easy to plan and prioritize work items that are in the format of user stories, tasks and bugs.
Weekly Digest: View all progress for a particular week by switching between dates and selecting a week to view the number of work items in each status on a particular day. Work status is highlighted with respective color codes for easy identification.

Limitations

Some of the product limitations include:

No Kanban board.
Collaboration with external clients and contractors is not possible; however, the vendor is working on a solution.

Suite Support

Email: Customers can email [email protected] for technical support.

Phone: Users in the USA can call +1(888)-900-9646 for phone support. Phone number support varies depending on the customer’s geographic location and is available through the Contact Us section.

Training: Offers user guides, API guides, FAQs and blogs for training. It also provides live and recorded webinars to get an in-depth introduction to features and learn tips and tricks. Users can also visit the sprint community for discussions on features, functionalities and enhancements to the product.

Tickets: Users can submit tickets via Zoho Cares in the support center.