EyeSpy360 Reviews & Pricing

by EyeSpy360 | Founded 2016, London, United Kingdom

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Overview Benefits Reviews Features

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What is EyeSpy360?

Industry Specialties: Real estate

EyeSpy 360 is a platform that enables real estate professionals to create virtual tours, 3D models and floor plans with accurate measurements. Take 360-degree photos and videos with any device to create immersive virtual tours of properties and share across multiple channels. It offers live streaming, video calls and an analytics dashboard. It also supports fully integrated white labeling and bespoke pricing for big enterprises.

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User Sentiment

Based on 103 reviews:

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EyeSpy360 Benefits and Insights

Why use EyeSpy360?

Key differentiators & advantages of EyeSpy360

24/7 Accessibility: Virtually showcase properties to clients unhindered by time, geography or boundaries. Embed narrated video tours on the website and allow customers to take tours at their leisure.
Shorter Selling Cycles: Expedite customers’ decision-making processes by providing quick, information-rich virtual tours instead of arranging physical open houses.
Improve Brand Awareness: Increase brand visibility and create awareness by personalizing tours to match the company brand. Add unique viewer logos, satellite images and customizable tour URLs.
Intuitive Interface: Provides an easy-to-use interface that doesn’t require additional training or expert guidance.
Easy Integration: Leverage the API/SDK widget to fully integrate the solution with existing tech stacks. Create, edit and embed tours on every listing across every channel from the dashboard.
Mobile-Friendly: Use mobile phones to capture panoramic shots of properties and add intricate details with the powerful editing tool. Get instant alerts on mobile whenever a customer engages with a tour. Customers can take tours using any device.

Industry Expertise

Serves real estate and property management businesses of all sizes.

EyeSpy360 Reviews

Average customer reviews & user sentiment summary for EyeSpy360:

103 reviews

90%

of users would recommend this product

Key Features

EyeSpyLIVE: Host real-time virtual tours of properties and allow clients to join from any remote location. Share the tour URL with multiple customers, add information-rich engagement points, narrate details through video chat and allow participants to interact with each other.
EyeSpyPLAY: Create a 360-degree virtual view of properties and embed pre-recorded tour narrations. Highlight special amenities and provide short descriptions, allowing customers to engage at their convenience.
EyeSpyPLAN: Generate accurate 3D models and floor plans using any 360 camera or mobile device, without requiring specialist cameras with lidar technology. Export models and plans as video files and share them across social media and listing websites.
Virtual Staging: Help customers visualize an otherwise empty property:
- Staging: Eliminate significant expenditures otherwise spent on designing a vacant property; digitally add photorealistic furniture, fixtures and fittings.
- Renovation: Offer post-renovation and refurbishment visuals by digitally enhancing the interior of properties to resemble the finished product more closely.
- CGI Homes: Arrange tours of fully CGI-rendered model houses if physical construction is not yet complete. A specialized CGI team helps render houses per business requirements.
Info Labels: Provide context to the USPs of properties by labeling special items, embedding multimedia content in each label and adding Google Street View to emphasize unique locations.
Professional Photography: Leverage vendor’s partnership with local photography companies to outsource professional photographers and generate quality content for virtual tours. Options include standard photos, 360 photos, aerial shots and drone footage.
Analytics: Track traffic source and volume, number of engagements per tour, and the geolocations of engaging customers. Determine the best marketing efforts and optimize lead generation.

Limitations

At the time of this review, these are the limitations according to user feedback:

Uploading photos can take a long time.
Lacks an undo feature while pre-recording tour narrations.
Doesn’t provide a reseller dashboard.
New clients have to set up an account from scratch to take even a single tour, which is time-consuming.
Limited customization options for virtual tours and personal branding.

Suite Support

Email: Available upon subscription.

Phone: Available upon subscription.

Training: The vendor website catalogs a wide range of FAQs for standard troubleshooting and onboarding issues. It also provides informative blogs on the software’s best usage. Structured training programs not listed.

Tickets: Not listed.