ResMan Reviews & Pricing

by ResMan | Founded 2000, Plano TX

REQUEST WITH NO OBLIGATION$ Request Pricing Get Free Demo

Overview Pricing Benefits Reviews Features

Categories:

What is ResMan?

Industry Specialties: Real estate

ResMan is a comprehensive property management software designed to streamline operations for property managers and owners. It's particularly well-suited for those managing multifamily residential properties, offering a suite of tools that cover leasing, accounting, maintenance, and compliance. One of the key benefits of ResMan is its ability to provide a centralized platform for managing all aspects of property management, enhancing efficiency and reducing the need for multiple software solutions. Users appreciate features such as automated rent collection, tenant screening, and customizable reporting, which significantly ease the day-to-day tasks of property management.

When compared to similar products, ResMan stands out for its user-friendly interface and robust customer support. Pricing considerations for ResMan typically involve a monthly subscription fee, which may vary based on the number of units managed, making it scalable for both small and large property management companies. This flexibility in pricing, combined with its comprehensive feature set, makes ResMan a competitive option in the property management software market.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

Try Before You Buy.

Request a Free Demo Today!

Request Demo

It's completely free!

User Sentiment

Based on 446 reviews:

Add your rating:

Product Screenshots and Videos

ResMan Pricing

Based on our most recent analysis, ResMan pricing starts in the range of $10 - $100.

Get Price Quote

Price: $
$
$
$
$

i
Starting From: Undisclosed
Pricing Model: Quote-Based
Free Trial: No

Training Resources

ResMan is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ResMan:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ResMan Benefits and Insights

Why use ResMan?

Key differentiators & advantages of ResMan

Streamline Management: Market, manage and grow mixed portfolios using a single platform.
Better Visibility: Offers end-to-end visibility and easy trackability of entire customer journeys from leads to leases and renewals.
Improve Resident Experience: Attract prospects with appealing websites, communicate via bi-directional text messages, and allow residents to sign leases and pay rent digitally from any remote location.
Save Time on Accounting: Automatically record transactions, track receivables and balance account payables. Offers property management-specific features like GPR processing, intercompany transactions, utility billing and more.
Easy Reporting: Generate reports with a few clicks and export them in Excel or PDF format. Provides report templates, including ASC 842, audits, profitability, online engagement and more.
Simplify Property Maintenance: Get real-time inventory visibility and use drag-and-drop tools to design maintenance task flows.

Industry Expertise

Serves property management businesses handling multifamily, affordable and commercial properties.

ResMan Reviews

Average customer reviews & user sentiment summary for ResMan:

446 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of ResMan reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Accounting: ResMan appears to offer robust accounting features that simplify financial management for property managers. Users frequently mention appreciating the automation of tasks like rent collection and late fee calculations, which can save time and reduce errors.
Efficient Maintenance Management: The platform seems to provide tools for handling maintenance requests effectively. Users often highlight the ability to track work orders, assign tasks to vendors, and communicate with tenants throughout the process, leading to improved responsiveness and tenant satisfaction.
Comprehensive Reporting: ResMan likely includes a variety of reporting options that give property managers insights into their operations. Users commonly note the value of reports that track key metrics such as occupancy rates, rental income, and expenses, enabling data-driven decision-making.

Cons

Learning Curve: The software can be challenging to learn due to its extensive features and complex interface, potentially requiring significant time investment from property management teams.
Customer Support: Users have reported difficulties reaching customer support and experiencing extended wait times for assistance, which can be frustrating when urgent issues arise.
Customization Limitations: While ResMan offers some customization options, users may find limitations in tailoring the software to their specific workflows or unique property management requirements.
Integrations: Integrating ResMan with other software systems used by property management companies can be complex and may require additional technical expertise or custom development.
Pricing Structure: The pricing structure, particularly for larger property portfolios or those requiring advanced features, can be perceived as expensive compared to alternative solutions in the market.

Researcher's Summary:

ResMan receives consistent praise for its comprehensive suite of features, encompassing accounting, marketing, leasing, and resident management functionalities. Users particularly appreciate the software's ability to streamline rent collection, maintenance requests, and communication with residents, leading to increased efficiency and a more organized workflow. The user-friendly interface and intuitive design make it easy for both novice and experienced property managers to navigate the platform effectively. However, some users note that the extensive features can have a steeper learning curve, requiring dedicated time and effort to fully master the system. Additionally, while ResMan offers robust reporting capabilities, some users express a desire for more customizable reporting options to tailor data analysis to their specific needs.

In comparison to competitors like Yardi and AppFolio, ResMan stands out for its affordability and scalability, making it a suitable choice for property management companies of all sizes. The software's pricing structure is often perceived as more transparent and predictable, allowing businesses to effectively manage their budgets. Moreover, ResMan's open API facilitates seamless integration with other essential business tools, further enhancing its versatility and adaptability to diverse workflows. Considering these factors, ResMan emerges as an excellent option for property management companies seeking a comprehensive, user-friendly, and cost-effective solution to optimize their operations and elevate resident satisfaction.

r-select: auto;">

Key Features

Marketing: Attract renters, boost online engagement and build brand equity with these tools:
- ResMan CRM: Use AI chatbots, automated email responses, contextual templates and click-to-dial phone options to communicate with prospects.
- Interactive Websites: Build an ADA-compliant custom website to attract and retain renters, manage brands and provide virtual property tours.
- Virtual Tours: Showcase availability, locations, balcony views and more. Virtually navigate visitors across buildings and floors. Create digital tours based on 2D or 3D floor plans, with integrations for MatterPort and Razz.
Leasing: Streamline leasing activities by offering an easy application process. Leverage an integration with BlueMoon: use legal leases and pre-built forms, available with the Pro plan, or create custom lease forms with personalized clauses and obligations, available with the Pro-Flex plan.
Lead Management: Access a 360-degree view of leads and applications, send branded emails and bi-directional text messages in bulk, and monitor leasing team activities through a real-time log of all lead pursuits.
Resident Screening: Screen prospects by evaluating proprietary, eviction and criminal records, and addressing history, identity fraud and credit score using a statistically validated scoring model. Save time and automate fee collection using built-in screening tools.
Payment: Receive, process and reconcile payments for applications, leases, rent and amenities through a unified platform, compliant with PCI level I, SSAE 18, SSL, NACHA and credit card rules and regulations. Maintain a single record system for timely and accurate reporting.
Resident Portal: Renters can submit and track work order requests, make online payments, store important documents, receive package notifications and grant entry permission for external guests from a single portal.
Communication: Ensure timely communication of important information and updates via text messages. Compose messages and broadcast them to multiple contacts for notifications of service outages or social events.
Property Maintenance: Track and manage work orders, monitor inventory lists and streamline on-site workflows from a unified dashboard.
Accounting: Allocate expenses across the entire portfolio for keeping both a general ledger journal and accounts payable bill entries. Save time and maintain a proper audit trail by automating accounts receivable processes. Gain unique insights into the business with personalized Gross Potential Rent estimations and parameters.
Reporting: Generate property or portfolio level reports to acquire specific insights about stakeholders, managers and investors. Gain actionable insights and drill down to discover opportunities using unique reports.

Limitations

At the time of this review, these are the limitations according to user feedback:

The interface is cluttered and has a learning curve.
No mobile apps.
Support issues take time to get resolved.

Suite Support

The vendor offers blogs on property operations, finance and investment, policy and legislation, and company news, along with a variety of ebooks. Webinars, new user checklists and case studies are other resources. Live chat support is available Monday—Friday, 8 a.m. to 7 p.m. CST.

Email: Not mentioned.

Phone: (888) 702-0971, Monday—Friday, 8 a.m. to 7 p.m. CST.

Training: Not mentioned.

Tickets: Not mentioned.