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#34

Total Management is ranked #34 in the Self Storage Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Total Management Benefits and Insights

Why use Total Management?

Key differentiators & advantages of Total Management

  • Improve Efficiency: Monitor marketing, management and maintenance procedures from a centralized platform. Automate recurring tasks to focus on problem-solving and scalability. 
  • Migrate Faster: Receive assistance from data migration experts to seamlessly move property information through import sheets. Expedite the onboarding process and start working on business processes. 
  • Reduce Turnover Cycles: Cater to more customers and increase ROI by quickening move-ins and move-outs with automation tools. 
  • Consolidate Marketing: Increase portfolio visibility and attract renters by listing units on vendor-partnered property websites. Manage every listing from a dashboard. 
  • Ensure Security: Leverage the browser-based application and securely store data on vendor infrastructure. Includes SAS 70 compliant data centers. Encrypts sensitive data and stops external intrusions with multiple firewalls. 
  • Permit Unlimited Users: Onboard entire team, efficiently coordinate work processes and moderate every associate’s access levels with the Viewing Class tool. 

Industry Expertise

Serves real-estate businesses dealing with residential and commercial properties.

Total Management Reviews

Average customer reviews & user sentiment summary for Total Management:

User satisfaction level icon: great

89 reviews

84%

of users would recommend this product

Key Features

  • Payments: Accept credit cards and electronic payments, set up rent structures for different properties, automate rent collection, and print and email invoices. 
  • Turnover Tools: Automates invoice generation and security deposit calculation for move-outs and paperwork and deposit collection during move-ins. Record every security deposit transaction in the accounting books. 
  • Letter Wizard: Create personalized templates for leases, late fees, evictions, invoices and more, automate tenant information in letters, and store unlimited documents on servers. 
  • Tenant Screening: Choose suitable properties by screening every applicant’s credit, criminal and eviction history and comparing FICO credit scores and reports. 
  • Tenant Portal: Tenants can pay rent, set up recurring payments, track packages and submit work orders for maintenance. Maintenance staff receives an automated text for the submission of work orders. 
  • CAM and Tax Reconciliation: Apply customized CAM and tax settings for every leased unit and generate reports showing share calculation. Designed for shared working spaces and available with its Commercial pricing plan. 
  • Accounting: Automatically record every transaction with a built-in accounting module. Use editable templates to create business budgets and generate invoices. Gain an overview of businesses’ financial health through a dashboard and leverage 50 customizable reports to identify the critical areas. 
  • Multi-Tasking: Offers simultaneous data connections and alterations to easily switch between screens and tasks without losing any unsaved data. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Doesn’t provide a mobile application. 
  •  Limited integrations with external software. 
  •  Doesn’t offer calendar synchronization. 
  •  Supports customization of existing report templates and doesn’t allow new report creation. 
  •  Lacks invoice customization features. 

Suite Support

mail_outlineEmail: Live chat support available.
phonePhone: Not listed.
schoolTraining: Access video tutorials on onboarding new users, creating letters, managing security deposits and moderating access levels from the support portal. Offers 30 days of one-on-one live product training and built-in walk-throughs for self-guided training.
local_offerTickets: Not listed.
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