Tigerpaw Reviews & Pricing
by Tigerpaw | Founded 1984, Bellevue, NE
Categories:
What is Tigerpaw?
Tigerpaw is a PSA solution that boosts collaboration, maximizes project management, expands revenue and amplifies the sales channel.
Its notable modules include invoicing, account management, sales automation, project management, reporting, payment processing and more.
PRICE
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COMPANY SIZE
DEPLOYMENT
PLATFORM
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Tigerpaw Benefits and Insights
Why use Tigerpaw?
Key differentiators & advantages of Tigerpaw
- Service Order Generation: Diminish time on producing service requests and track client responses with automated service orders created from customer emails in real time, instead of doing it manually.
- RMM Integration: Combine this program with other RMM accessories to draft service tickets automatically instead of by hand and provide up-to-date asset data so everyone is in the loop with current details.
- Customer Asset Tracking: Superintend remote monitoring, HaaS, SaaS, content filtering, remote offsite backups and warranties in one centralized location instead of separate solutions.
- Contracts and Service License Agreements SLAs: Leverage automated contract and SLAs creation to sign customers swiftly. Input patron details and click print or send in a few clicks, saving time and surging productivity.
- Marketing Automation: Converse with current and prospective customers effortlessly and document effective recruitment/communicative techniques.
Industry Expertise
Tigerpaw is a solution that connects all organization characteristics into a single application. They've helped more than 40,000 users globally in industries such as managed IT services, audio and video installation and managed print providers, among others.
Key Features
- Account Management: Obtain real-time data and construct service tickets automatically.
- Invoicing: Produce and allocate invoices that align with service tickets, project statuses and SLAs.
- Sales Automation: Construct a better sales pipeline, concentrate on possibilities with the most significant revenue potential and evaluate satisfactory techniques.
- Technician Time and Utilization: Track and govern technicians, resources, open jobs and more on an online interface seamlessly.
- Purchasing and Receiving: Handle entire purchase order workflows, delivery tracking, RMA ciphering and other tasks efficiently.
- Project Management: Garner several time-saving components to remain organized and stay on top of projects and materials while concurrently depleting fees.
- Accounting: Merge this platform with QuickBooks, Peachtree and other bookkeeping solutions to access contacts, accounts receivables, transactions, purchase orders and more.
- Proposal and Quote Generation: Create automated quotes and proposals to distribute the ideal files to prospects rapidly.
Limitations
At the time of this review, these are the limitations according to user feedback:
- Some users wish it was more "accounting friendly."
Suite Support
mail_outlineEmail: [email protected]
phonePhone: 800-704-9009 8 a.m. to 5 p.m. CST Mondays through Fridays.
schoolTraining: Gain live training, course catalogs, service requests, upgrades and more in Tigerpaw Academy.
local_offerTickets: Log in to the customer portal for ticket support.
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