AnyDesk Reviews & Pricing

by AnyDesk Software GmbH | Founded 2014, Stuttgart, Germany

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What is AnyDesk?

Industry Specialties: Healthcare, Manufacturing, Hospitality, Education, Financial services, Government, Real Estate, Retail, IT Services, Information Technology.

AnyDesk is a sophisticated remote desktop software that facilitates seamless access and control of computers from any location. It is particularly beneficial for IT professionals, customer support teams, and industries requiring remote assistance, such as healthcare and finance. The software's standout features include low latency, high frame rates, and efficient bandwidth usage, ensuring smooth and responsive remote sessions. Users appreciate its robust security measures, including encryption and two-factor authentication, which safeguard sensitive data during remote access. AnyDesk's user-friendly interface and cross-platform compatibility enhance its appeal, making it a versatile tool for various operating systems. Compared to similar products, users often highlight its speed and reliability. Pricing details are not explicitly available, so contacting SelectHub for a tailored quote is advisable. Overall, AnyDesk's unique combination of performance, security, and ease of use makes it a compelling choice for remote desktop needs.

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AnyDesk Pricing

Based on our most recent analysis, AnyDesk pricing and cost details are described here:

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Starting From: $0
Pricing Model: Still gathering data
Free Trial: No

Training Resources

AnyDesk is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for AnyDesk:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

AnyDesk Benefits and Insights

Why use AnyDesk?

Key differentiators & advantages of AnyDesk

Seamless Connectivity: AnyDesk allows users to connect to remote devices effortlessly, ensuring smooth and uninterrupted access to files and applications from anywhere in the world.
High Performance: With low latency and fast data transmission, AnyDesk provides a responsive experience, even over low-bandwidth connections, making it ideal for remote work and support.
Cross-Platform Compatibility: AnyDesk supports a wide range of operating systems, including Windows, macOS, Linux, Android, and iOS, allowing users to connect across different devices without compatibility issues.
Security and Privacy: Utilizing banking-standard TLS 1.2 technology and RSA 2048 asymmetric encryption, AnyDesk ensures that all remote sessions are secure and private, protecting sensitive data from unauthorized access.
Customizable Interface: Users can tailor the AnyDesk interface to suit their preferences, enhancing usability and productivity by focusing on the tools and features they use most frequently.
Efficient Collaboration: AnyDesk facilitates real-time collaboration by allowing multiple users to connect to the same device simultaneously, making it easier to work together on projects or provide technical support.
Lightweight Application: With a small file size and minimal system requirements, AnyDesk can be quickly installed and run on almost any device without consuming significant resources.
Unattended Access: AnyDesk enables users to set up unattended access to remote devices, allowing them to perform tasks or maintenance without needing someone on the other end to grant access.
Session Recording: The ability to record remote sessions provides a valuable tool for training, auditing, and compliance purposes, ensuring that all interactions can be reviewed and analyzed as needed.
Scalable Solutions: Whether for individual use or enterprise-level deployment, AnyDesk offers scalable solutions that can grow with the needs of the user or organization, providing flexibility and adaptability.

Industry Expertise

AnyDesk is known for its high performance and ease of use, making it a popular choice for individuals and small businesses who need remote access and support capabilities. It's particularly well-suited for those who require both unattended access to their own computers and the ability to provide remote technical support to others.

Synopsis of User Ratings and Reviews

Based on an aggregate of AnyDesk reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Fast Performance: AnyDesk is known for its quick and dependable performance, ensuring a smooth user experience for remote connections.
Intuitive Interface: The software boasts a user-friendly interface that simplifies remote computer access, making it easy for users of all skill levels to navigate.
Flexible Customization: AnyDesk offers a variety of customizable settings, allowing users to tailor their remote access experience to their specific requirements.
Robust Security: Security is prioritized with end-to-end encryption and two-factor authentication, safeguarding connections and protecting sensitive data during remote sessions.
Cost-Effective Solution: AnyDesk provides a free version for personal use and budget-friendly paid plans for businesses, making it an accessible choice for various users and organizations.

Cons

Cost After Initial Subscription: Some users have reported a significant price increase for license renewal after the first year, prompting them to seek more affordable alternatives.
Inconsistent Account Access: Users have experienced difficulties logging into their AnyDesk accounts from their primary devices, even when using the correct credentials, while simultaneously being able to access the AnyDesk website.
License Management Issues: Difficulties managing licenses, such as transferring licenses to different devices or removing the "Free License" banner from licensed accounts, have been reported.
Potential for False Positives: AnyDesk's system for detecting professional use may mistakenly flag personal use as commercial, leading to restrictions and interruptions even for users with paid licenses.

Researcher's Summary:

Is AnyDesk the desk you should be working at? User reviews from the last year suggest that AnyDesk is a highly competitive player in the remote desktop software arena, particularly lauded for its speed, user-friendliness, and attractive free plan for personal use. Users rave about its snappy performance, even on dodgy internet connections, and its intuitive design that makes it a breeze to use, even for tech newbies. The free version is a steal for personal use, offering a bunch of features like file transfer and on-demand access, which is perfect for quick tech support sessions with friends and family.

However, some users point out that AnyDesk's free version has limitations, especially when it comes to unattended access, which is a bit of a bummer for businesses. The pricing for paid plans can also be a bit steep for some, especially those needing access for a whole crew of users or devices. While AnyDesk gets high marks for its security features, it's important to be aware of potential scams where shady characters try to trick users into giving them the keys to their digital kingdoms. Despite these drawbacks, AnyDesk is a solid choice for individuals and small teams looking for a zippy and user-friendly remote desktop solution without breaking the bank. Its ease of use and focus on personal use make it a great option for those who need a reliable tool for remote access and support.

Key Features

Notable AnyDesk features include:

Cross-Platform Compatibility: AnyDesk supports a wide range of operating systems, including Windows, macOS, Linux, Android, and iOS, allowing seamless remote access across different devices.
High Frame Rates: With up to 60 frames per second on local networks and most internet connections, AnyDesk ensures smooth and fluid remote desktop experiences.
Low Latency: The software is designed to minimize latency, providing near-instantaneous responses to user inputs, which is crucial for tasks requiring precision.
Efficient Bandwidth Usage: AnyDesk optimizes data transmission to function effectively even with low bandwidth, making it suitable for various network conditions.
Banking-Standard Encryption: Utilizing TLS 1.2 technology, AnyDesk ensures secure connections with robust encryption, safeguarding sensitive data during remote sessions.
Customizable User Interface: Users can tailor the interface to their preferences, enhancing usability and comfort during extended remote sessions.
Remote Printing: This feature allows users to print documents from a remote device to a local printer, streamlining workflows and enhancing productivity.
File Transfer: AnyDesk facilitates easy file sharing between connected devices, supporting drag-and-drop functionality for quick transfers.
Session Recording: Users can record remote sessions for documentation or training purposes, ensuring important interactions are captured for future reference.
Address Book: The integrated address book helps manage contacts and connections efficiently, providing quick access to frequently used devices.
On-Screen Whiteboard: This feature enables real-time collaboration by allowing users to draw and annotate directly on the screen during a session.
Unattended Access: AnyDesk supports unattended access, enabling users to connect to remote devices without requiring manual acceptance, ideal for IT support and maintenance tasks.
Multi-Session Handling: Users can manage multiple remote sessions simultaneously, enhancing multitasking capabilities and efficiency.
Mobile Device Support: AnyDesk offers mobile apps that provide full remote desktop functionality on smartphones and tablets, ensuring flexibility and mobility.
Custom Alias: Users can create personalized aliases for their AnyDesk addresses, making it easier to remember and share connection details.
Wake-on-LAN: This feature allows users to wake up sleeping devices remotely, ensuring access even when devices are in power-saving modes.
Two-Factor Authentication: Enhancing security, AnyDesk supports two-factor authentication, adding an extra layer of protection to remote access.
Session Permissions: Users can set specific permissions for each session, controlling access to features like file transfer and clipboard synchronization.
Custom Client: Businesses can create a custom AnyDesk client with their branding, providing a personalized experience for their users.
REST API: AnyDesk offers a REST API for integration with other software and systems, enabling automation and customization of remote access workflows.