Splashtop Reviews & Pricing

by Splashtop | Founded 2006, San Jose, California

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Overview Pricing Benefits Reviews Features

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What is Splashtop?

Industry Specialties: Education, Media & Entertainment, Healthcare, Retail, Government & Public Sector, Architecture & Design, Finance & Accounting, Technology.

Splashtop offers a robust remote desktop solution that enables users to access and control computers from anywhere, making it ideal for IT support, education, and remote work environments. Its intuitive interface and high-performance streaming ensure seamless connectivity and efficient task management. Splashtop is particularly beneficial for industries requiring secure and reliable remote access, such as healthcare, finance, and education. Users appreciate its strong security features, including encryption and multi-factor authentication, which safeguard sensitive data. Notable features include file transfer, remote printing, and multi-monitor support, enhancing productivity. Compared to similar products, Splashtop is praised for its affordability and ease of use, often highlighted in user reviews. Pricing varies based on the plan and number of users, with options for annual or monthly payments. For precise pricing tailored to specific needs, contacting SelectHub is recommended. Splashtop stands out for its balance of cost-effectiveness and comprehensive functionality.

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Splashtop Pricing

Based on our most recent analysis, Splashtop pricing and cost details are described here:

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Starting From: $0
Pricing Model: Still gathering data
Free Trial: No

Training Resources

Splashtop is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Splashtop:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Splashtop Benefits and Insights

Why use Splashtop?

Key differentiators & advantages of Splashtop

Cost Efficiency: Splashtop offers a budget-friendly solution for remote access, eliminating the need for expensive hardware or software licenses.
High Performance: Experience seamless remote sessions with low latency and high-definition quality, ensuring productivity is not compromised.
Cross-Platform Compatibility: Access your desktop from any device, whether it's Windows, Mac, iOS, Android, or Chromebook, providing flexibility in diverse environments.
Robust Security: Benefit from advanced security features like TLS and 256-bit AES encryption, ensuring your data remains protected during remote sessions.
Easy Deployment: Quickly set up and manage remote access across multiple devices without the need for extensive IT support or complex configurations.
Scalability: Easily scale your remote access needs as your business grows, accommodating additional users and devices without hassle.
Remote Support Capabilities: Provide efficient IT support by remotely accessing and troubleshooting client devices, reducing downtime and improving service delivery.
File Transfer Functionality: Transfer files between local and remote devices effortlessly, streamlining workflows and enhancing collaboration.
Session Recording: Record remote sessions for training, auditing, or compliance purposes, ensuring accountability and transparency.
Multi-Monitor Support: View and control multiple monitors connected to a remote computer, optimizing the management of complex tasks.
Customizable Access Permissions: Tailor access permissions to meet specific organizational needs, ensuring users have the appropriate level of access.
Unattended Access: Access remote computers without requiring user intervention, ideal for after-hours maintenance or support.
Integration with Existing Systems: Seamlessly integrate with existing IT infrastructure and applications, enhancing overall operational efficiency.
Global Accessibility: Connect to your devices from anywhere in the world, supporting remote work and global collaboration initiatives.
User-Friendly Interface: Navigate the software with ease, thanks to an intuitive interface that minimizes the learning curve for new users.

Industry Expertise

Splashtop specializes in providing high-performance remote access solutions for creative professionals, particularly those working in the media and entertainment industry. It's ideal for individuals and teams who need to access powerful workstations remotely for tasks like video editing, graphic design, and animation, offering a cost-effective alternative to other remote access solutions.

Synopsis of User Ratings and Reviews

Based on an aggregate of Splashtop reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Fast Performance: Users report that Splashtop is fast and responsive, making it feel like they're working on the remote computer directly.
Cross-Platform Compatibility: Splashtop supports a wide range of operating systems, allowing users to connect to their computers from various devices, such as Windows, Mac, iOS, and Android.
Strong Security: Security is a top priority for Splashtop, with features like 256-bit AES encryption, two-factor authentication, and device authentication to protect against unauthorized access.
User-Friendly Interface: Splashtop is known for its intuitive and easy-to-use interface, making it simple for both technical and non-technical users to set up and navigate.
Competitive Pricing: Splashtop offers competitive pricing compared to other remote desktop solutions, making it a cost-effective choice for businesses of all sizes.

Cons

Internet Dependency: As with any remote access service, a stable internet connection is essential for Splashtop to function correctly. Users with unreliable internet service may experience performance issues, hindering their workflow.
Subscription Model: Unlike a one-time software purchase, Splashtop operates on a subscription basis. While this can be convenient for some, it might lead to higher long-term costs for businesses compared to purchasing a perpetual license.
Mobile Device Limitations: While Splashtop offers mobile apps, controlling a desktop from a smaller touchscreen can be cumbersome. Certain tasks that require precise mouse movements or extensive typing might be less efficient on a mobile device.

Researcher's Summary:

Is Splashtop really making a splash in the remote desktop market? User reviews from the last year suggest that Splashtop is a highly-regarded remote desktop software praised for its user-friendly interface, making it a breeze to set up and use, even for non-tech savvy individuals. Users rave about its speed and reliability, providing a near-seamless remote access experience.

Security is a cornerstone of Splashtop, with features like TLS and 256-bit AES encryption, two-factor authentication, and device authentication ensuring that connections are fortified. Users highlight Splashtop's competitive pricing as a major plus, especially for individuals and small to medium-sized businesses, striking a balance between a robust feature set and affordability. While generally lauded for its performance, some users did mention occasional minor delays, particularly when dealing with unstable internet connections. A significant differentiating factor is its ease of use, even for non-technical users, making it ideal for businesses with varying technical expertise. For example, one user, Amy, a verified reviewer on Capterra, stated that "walking a user through downloading a mobile app or approving all of the permissions needed to use Splashtop on a newer Mac can be kind of a pain, but that is the result of built-in security features in the operating systems, not anything on Splashtop's end."

In conclusion, Splashtop seems like a great fit for individuals and businesses of all sizes looking for a user-friendly, secure, and reliable remote desktop solution. Its intuitive interface, robust security features, and competitive pricing make it a compelling choice in the market. However, users seeking advanced features might need to consider higher-tier plans, as pointed out by some reviewers.

Key Features

Notable Splashtop features include:

High-Performance Remote Access: Experience seamless remote desktop connections with low latency and high-definition quality, even on 4K monitors.
Cross-Platform Compatibility: Access Windows, Mac, iOS, Android, and Linux devices from any other device, ensuring flexibility across different operating systems.
Multi-Monitor Support: View multiple remote screens simultaneously, which is particularly useful for users who rely on multi-monitor setups for productivity.
File Transfer: Easily transfer files between local and remote devices without interrupting the remote session, enhancing workflow efficiency.
Remote Printing: Print documents from a remote computer to a local printer, making it convenient to handle physical documents from afar.
Session Recording: Record remote sessions for auditing, training, or troubleshooting purposes, ensuring accountability and learning opportunities.
Chat Functionality: Communicate with the remote user through an integrated chat feature, facilitating real-time collaboration and support.
Security Features: Benefit from robust security measures such as TLS and 256-bit AES encryption, device authentication, and two-factor authentication to protect sensitive data.
Remote Wake: Wake up a sleeping computer remotely using Wake-on-LAN, allowing access to devices that are not powered on.
Custom Branding: Personalize the Splashtop interface with your company’s branding, providing a professional appearance for client-facing interactions.
Integration with Third-Party Apps: Seamlessly integrate with popular tools like ServiceNow, Jira, and Freshdesk to streamline IT support workflows.
Group-Based Access Control: Manage user permissions and access rights based on groups, ensuring that only authorized personnel can access specific resources.
Scheduled Access: Set specific times for remote access to devices, which can help manage and control access for security and operational efficiency.
Session Timeout: Automatically disconnect inactive sessions after a specified period, reducing the risk of unauthorized access.
Customizable Alerts: Receive notifications for specific events or activities, such as login attempts or session starts, to stay informed about remote access activities.
Remote Reboot: Reboot a remote computer and automatically reconnect to it, simplifying the process of troubleshooting and maintenance.
Multi-User Collaboration: Allow multiple users to connect to a single remote session, facilitating teamwork and collaborative problem-solving.
Support for IoT Devices: Access and control Internet of Things (IoT) devices remotely, expanding the scope of remote management capabilities.
Custom Deployment Options: Deploy Splashtop in various environments, including on-premises, cloud, or hybrid setups, to meet specific organizational needs.