LeadSquared Reviews & Pricing
by LeadSquared Inc. | Founded 2011, Bengaluru, India
Categories:
- Sales Enablement Software
- Customer Data Platforms
- Demand Generation Software
- Email Management Software
- Email Marketing Software
- Inbound Marketing Tools
- Market Intelligence Software
- Marketing Agency Software
- Marketing Automation Software
- Marketing Platforms
- Marketing Resource Management Software
- Sales Acceleration Software
- SMS Marketing Software
What is LeadSquared?
Industry Specialties: Education, Insurance, Loans, Banking, Healthcare, Real Estate, Travel
LeadSquared helps businesses increase closures, nurture prospect relationships and manage pipelines easily by offering marketing automation.
Capabilities include intelligent lead prioritization, process automation for marketing and sales activities, thorough analytics, enhanced engagement, reduced lead leakage and more. It also integrates with multiple business tools and has its own developer platform, where users can build custom business logic.
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COMPANY SIZE
DEPLOYMENT
PLATFORM
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LeadSquared Pricing
Based on our most recent analysis, LeadSquared pricing starts at $25 (Per User, Monthly).
- Price
- $$$$$
- Starting From
- $25
- Pricing Model
- Per User, Monthly
- Free Trial
- Yes, Request for Free
Training Resources
LeadSquared is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for LeadSquared:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
LeadSquared Benefits and Insights
Why use LeadSquared?
Key differentiators & advantages of LeadSquared
- End-to-End Lead Management: Capture leads from online and offline channels, including lead aggregators and third-party websites. Track lead interactions in a singular and clean view, auto-qualify them based on quality score, notify sales reps about important actions to ensure timely prospect outreach, and grant role-based permissions.
- Intelligent Lead Distribution: Improve the prospect experience and reduce response time by distributing leads across teams and regions, based on quality, location, deal size, languages, application status, agent performance and more. Set capping logic to ensure agents aren’t assigned more than they can handle without compromising quality. Auto-distribute a churned agent's leads to minimize revenue loss.
- Efficient Remote Workforce: Track and manage a remote workforce to enhance productivity. Motivate team members by sharing real-time insights and report cards, and recognizing their achievements.
- Increased Revenue: Sales reps can check insights to identify upsell and cross-sell opportunities.
- Security: Track activities and trigger-specific actions based on defined logic, and ensure added security with two-factor authentication.
- Automated Field Operations: Automate day and route planning for field teams, ensuring maximum productivity. Track member activities using geotracking, assign new meetings and tasks, and prevent fraudulent check-ins and meeting misrepresentations using geofencing. It’s also possible to receive reports, and automate attendance and churn management.
- Managed Merchant Lifecycle: Ensure a hassle-free onboarding experience, timely engagement and increased revenue for merchants using paperless verification, self-serve portals, in-depth insights and more. Address inquiries from all possible channels to prevent leads from going unattended, increase merchant self-listing rates and map merchants to the right agents.
Industry Expertise
Serves industries such as education, insurance, loans, banking, healthcare, real estate and travel.
LeadSquared Reviews
Based on our most recent analysis, LeadSquared reviews indicate a 'great' User Satisfaction Rating of 87% based on 257 user reviews from 3 recognized software review sites.
Synopsis of User Ratings and Reviews
Based on an aggregate of LeadSquared reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
LeadSquared is a marketing automation solution that helps increase closures, nurture prospect relationships and manage pipelines. It’s pretty user-friendly and the support team is quite helpful. Most reviewers find lead management and email management features to be beneficial, allowing them to get data overview and run effective campaigns. However, it has slow servers and suffers from a few glitches that can impact performance. Overall, it’s an efficient platform within a decent budget that helps improve ROI and customer relationships.
Key Features
- Opportunity Management: Ensure zero team conflicts and specialized sales, and avoid lead duplication. Auto-capture opportunities from different inquiry channels, assign those to the right sales reps and prioritize opportunities based on importance.
- Sales Management: Automate follow-ups, repetitive tasks, notifications, funnel movement and sales tracking. Get a complete overview of sales through real-time dashboards, manage call center operations, and track field sales operations. It’s also possible to define the roles of team members through day planning, sales regimentation, guided actions and more.
- Automation Workflow Designer: Helps automate sales reports as well as tasks such as notifying managers, reassigning missed calls, setting tasks and alerts, and prioritizing and distributing leads.
- Sales Tracking: Measure data about quarterly revenue, lead generation and sign-ups through reports and dashboards. Check different sales stages using a pipeline, ensure quality conversations, identify under-performers and best performers, and track field sales agents thoroughly.
- Mobile Call Center: Access real-time audits through call records, control quality, monitor performance and share feedback from mobile devices. Also, track text messages and integrate with top IVR apps.
- Field Force Reporting: Reports show the total number, quality and type of meetings. Track assigned and completed tasks, distance covered, and incoming revenue. Get a 360-degree view of organization and measure sales productivity.
- Journey Builder: Customize prospect journeys and drive individualized experiences for customers, based on model goals and industries. Identify and improve pain points using flexible, no-code workflows. Offers customer demographics, social profiles and behavioral data.
- Landing Pages: Design responsive multilingual pages and forms, import landing page HTML, embed forms on a website, and send relevant autoresponders. It’s also possible to customize the CSS, tag leads and landing pages, and get detailed conversion analytics.
- Dynamic Content: Improve conversion rates with dynamic images, offers and product menus. Automate email actions using adaptive content, send customized invites, perform mathematical calculations, attach documents and create tailor-made templates.
- Market Analytics: Analyze email subject lines, send times and open rate, and identify landing pages with the best and worst conversion rates. Also offers performance reports for each step of drip campaigns and workflow analysis.
- Vendor Onboarding: Collect, upload and sync documents digitally, use dynamic forms for different verticals to speed up application, and reduce the chances of manual error. Route new partners to the verification team based on agent availability, vendor and product categories, and other factors.
Limitations
These limitations, based on user feedback, are accurate at the time of this review:
- Not possible to send invitations to a conference.
- Slow servers can't update data immediately.
- Country code is never shown in phone numbers.
- Gets stuck while running large campaigns.
Suite Support
Check guides and blogs to improve sales efficiency. Webinars, video tutorials and case studies are also available. Create a free account for a trial.
mail_outlineEmail: Not listed.
phonePhone: 080-46801265 for India support.
schoolTraining: Not mentioned.
local_offerTickets: Not available.