Categories:

#15

Mimecast Engage is ranked #15 in the Security Awareness Training Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Mimecast Engage Pricing

Based on our most recent analysis, Mimecast Engage pricing starts at $2,000 (Annually).

Price
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Starting From
$2,000
Pricing Model
Annually
Free Trial
No

Training Resources

Mimecast Engage is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Mimecast Engage:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Mimecast Engage Benefits and Insights

Why use Mimecast Engage?

Key differentiators & advantages of Mimecast Engage

  • Enhanced Security Posture: Mimecast Engage provides comprehensive security awareness training, reducing the risk of human error and strengthening your organization's overall security defenses.
  • Improved Employee Awareness: Through engaging and interactive training modules, employees become more vigilant and informed about potential cyber threats, such as phishing and social engineering attacks.
  • Customizable Training Programs: Tailor training content to fit the specific needs and risk profile of your organization, ensuring relevance and maximizing the impact of the training.
  • Measurable Results: Track progress and effectiveness of training programs with detailed analytics and reporting, allowing for data-driven decisions to enhance security strategies.
  • Reduced Risk of Data Breaches: By educating employees on best practices and potential threats, Mimecast Engage helps minimize the likelihood of costly data breaches and associated reputational damage.
  • Regulatory Compliance Support: Stay compliant with industry regulations and standards by providing employees with necessary training and documentation, reducing the risk of non-compliance penalties.
  • Increased Employee Engagement: Interactive and varied training formats keep employees engaged and motivated to learn, leading to better retention of information and application of skills.
  • Scalable Solutions: Whether your organization is small or large, Mimecast Engage can scale to meet your needs, providing consistent training across all levels and departments.
  • Cost-Effective Security Strategy: Investing in security awareness training is a proactive approach that can save significant costs associated with cyber incidents and data breaches.
  • Continuous Learning Opportunities: Regular updates and new training content ensure that employees are always informed about the latest threats and security practices.
  • Fosters a Security-First Culture: By integrating security awareness into daily operations, Mimecast Engage helps cultivate a culture where security is a shared responsibility among all employees.
  • Reduced IT Burden: With automated training and reporting, IT teams can focus on strategic initiatives rather than managing security awareness programs manually.
  • Real-World Simulations: Simulated phishing attacks and other exercises provide practical experience, helping employees recognize and respond to real threats more effectively.
  • Comprehensive Support and Resources: Access to a wealth of resources and expert support ensures that your organization can effectively implement and maintain a robust security awareness program.
  • Boosted Confidence in Security Measures: Knowing that employees are well-trained and aware of potential threats increases confidence in the organization's overall security posture.

Industry Expertise

Mimecast Engage is particularly well-suited for organizations that need to manage and mitigate human risk related to cybersecurity threats. It's ideal for businesses of all sizes that prioritize employee training and awareness in their security strategy.

Synopsis of User Ratings and Reviews

Based on an aggregate of Mimecast Engage reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Engaging Content: Users have praised the training's use of humor, particularly the short videos that resemble a sitcom with recurring characters. This approach helps make learning about cybersecurity more enjoyable and memorable.
  • Concise Delivery: The training modules are typically short, lasting only a few minutes each. This allows employees to easily fit the training into their busy schedules without significant disruption.
  • Easy to Use: The platform is generally considered user-friendly, allowing for straightforward navigation and comprehension of the training material.

Cons

  • Platform Complexity: The platform can be difficult to navigate, especially for new administrators.
  • Customer Support Concerns: Response times from the customer support team have been reported as slow, causing delays in resolving issues.

Researcher's Summary:

Is Mimecast Engage a step above the rest when it comes to security awareness training? Users generally give Mimecast Engage a thumbs-up, praising its engaging and effective approach to security awareness training. The platform's strength lies in its use of short, sitcom-like videos featuring recurring characters, which users find memorable and entertaining. For instance, one user highlighted the character "Human Error" as particularly funny in conveying what not to do in a cybersecurity context. This approach helps combat the perception of security awareness training as dull and boring. Users also appreciate the platform's ease of use and the ability to track employee progress.

However, there are a few chinks in Mimecast Engage's armor. Some users have reported issues with customer support, citing slow response times as a major pain point. Additionally, while the training content is generally considered top-notch, some users have expressed a desire for a more extensive library of episodes to keep the training fresh and engaging.

Overall, Mimecast Engage is a good fit for businesses, especially those with limited time and resources, looking to boost their employees' security awareness without putting them through tedious, sleep-inducing training sessions. Its engaging and humorous approach makes it particularly effective in capturing and retaining employees' attention, leading to better knowledge retention and improved security practices. However, its limitations in customer support and content library size are areas that could use some improvement.

Key Features

Notable Mimecast Engage features include:

  • Interactive Training Modules: Engaging, scenario-based modules that simulate real-world threats to enhance user understanding.
  • Phishing Simulation: Customizable phishing tests to assess and improve employee response to potential threats.
  • Comprehensive Reporting: Detailed analytics and reports that track user progress and identify areas for improvement.
  • Gamification Elements: Incorporates leaderboards and rewards to motivate users and encourage participation.
  • Adaptive Learning Paths: Tailored training experiences based on individual user performance and risk level.
  • Policy Management: Tools to create and enforce security policies across the organization, ensuring compliance.
  • Integration Capabilities: Seamless integration with existing security infrastructure and third-party applications.
  • Multi-Language Support: Training content available in multiple languages to accommodate diverse workforces.
  • Mobile Accessibility: Training accessible on mobile devices, allowing users to learn on-the-go.
  • Regular Content Updates: Frequent updates to training materials to reflect the latest security threats and trends.
  • User-Friendly Interface: Intuitive design that simplifies navigation and enhances the learning experience.
  • Risk Scoring: Assigns risk scores to users based on their training performance and behavior, aiding in targeted interventions.
  • Custom Branding Options: Ability to customize training materials with company branding for a cohesive look and feel.
  • Compliance Tracking: Tools to monitor and ensure adherence to industry regulations and standards.
  • Feedback Mechanisms: Built-in feedback options for users to provide input on training effectiveness and content relevance.