Datadog Reviews & Pricing

by Datadog | Founded 2010, New York, NY.

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What is Datadog?

Industry Specialties: Technology, Finance, Healthcare, Retail, and many more.

Datadog is a comprehensive monitoring and analytics platform designed to empower businesses with real-time insights into their digital infrastructure. This product caters to a broad range of users, from DevOps teams to IT professionals, offering features like infrastructure monitoring, application performance tracking, and log management. Users appreciate Datadog's ability to provide end-to-end visibility, as one user mentions, "Datadog gives us a holistic view of our environment." It allows organizations to proactively identify and resolve issues, enhancing operational efficiency. However, some users note the pricing considerations, stating that "Datadog can get expensive as you scale." The cost can be a limitation for smaller businesses with limited budgets. In terms of performance, Datadog receives praise for its robust features, with users noting that it outperforms similar products. "Datadog is a game-changer," one user states. Overall, Datadog is well-suited for businesses seeking comprehensive monitoring and analytics, and it is seen as a top performer in its category, providing users with valuable insights and real-time monitoring capabilities.

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User Sentiment i

Based on 121 reviews:

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#45

Datadog is ranked #45 in the Business Intelligence Tools product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Datadog Pricing

Based on our most recent analysis, Datadog pricing starts at $15 (Per Host, Monthly, Freemium).

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Starting From: $15
Pricing Model: Per Host, Monthly, Freemium
Free Trial: Yes, Request for Free

Training Resources

Datadog is supported with the following types of training:

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In Person
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Support

The following support services are available for Datadog:

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Datadog Benefits and Insights

Why use Datadog?

Key differentiators & advantages of Datadog

Comprehensive Monitoring: Datadog offers a wide range of monitoring capabilities, including infrastructure, application performance, and log management. Users benefit from a holistic view of their digital environment, allowing them to identify and resolve issues proactively.
Real-Time Insights: With Datadog, users gain access to real-time data and insights. This enables quick responses to performance anomalies and security threats, ensuring business continuity and minimizing downtime.
End-to-End Visibility: Datadog provides end-to-end visibility into complex systems. This benefit allows users to track interactions between different components and services, making it easier to pinpoint the root cause of problems.
Scalability: Datadog is well-suited for organizations of all sizes. It scales effectively as businesses grow, accommodating the increasing data and monitoring needs without sacrificing performance.
Enhanced Collaboration: Datadog promotes collaboration among cross-functional teams, such as DevOps, IT, and development. It allows for shared data and insights, fostering better decision-making and issue resolution.
Customization: Users can tailor Datadog to their specific needs. Custom dashboards and alerts ensure that monitoring is aligned with business priorities and critical metrics.
Cost-Efficiency: While pricing can be a consideration, Datadog is recognized for its cost-efficiency when compared to similar products. The platform's robust features justify the investment for many organizations.
Integration Capabilities: Datadog seamlessly integrates with a wide range of third-party applications and services, streamlining workflows and providing even more extensive insights.
Compliance Reporting: Datadog simplifies compliance reporting, aiding organizations in meeting regulatory requirements more effectively, which is crucial in industries like healthcare and finance.
Outstanding Performance: Users consistently report that Datadog outperforms similar products. It provides a reliable and high-performing solution for monitoring and analytics needs.

Industry Expertise

Datadog has established industry expertise across a wide spectrum of sectors, including Technology, Finance, Healthcare, Retail, and more. Its adaptability and scalability make it a valuable asset for businesses in various industries. Datadog's ability to provide real-time insights and comprehensive monitoring is particularly advantageous in sectors where performance, security, and compliance are critical, such as finance and healthcare. The platform's robust capabilities cater to the specific needs and challenges of each industry it serves.

Datadog Reviews

Average customer reviews & user sentiment summary for Datadog:

121 reviews

84%

of users would recommend this product

Datadog has a 'great' User Satisfaction Rating of 84% when considering 121 user reviews from 2 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Datadog reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Real-time Monitoring: Datadog offers unparalleled real-time monitoring capabilities, enabling users to detect issues instantly.
Comprehensive Metrics: Users appreciate the vast array of metrics Datadog tracks, providing deep insights into system performance.
Intuitive Dashboards: Datadog's user-friendly dashboards make data visualization and analysis a breeze, saving time and improving decision-making.
Customizable Alerts: The ability to set up highly customizable alerts ensures that users are promptly notified of critical events.
Seamless Integrations: Datadog's extensive integration options facilitate smooth collaboration with various third-party tools and services.
AI-Powered Analytics: Datadog's machine learning capabilities help users uncover hidden patterns and anomalies in their data.
Scalability: Users commend Datadog's scalability, allowing them to adapt to evolving business needs without hassle.
Knowledge Sharing: Datadog's knowledge-sharing features enhance team collaboration and foster a culture of continuous improvement.

Cons

Costly Pricing: Some users find Datadog's pricing on the higher side, making it less budget-friendly for smaller organizations.
Learning Curve: Users have reported that Datadog can be complex for new users, requiring a steeper learning curve.
Limited Customization: While Datadog offers extensive out-of-the-box functionality, some users wish for more flexibility in customizing features to suit their unique needs.
Resource Intensive: A few users have experienced performance issues, as Datadog can be resource-intensive, particularly in large-scale environments.
Alert Fatigue: Overly aggressive alerting settings can lead to alert fatigue for some users, making it challenging to differentiate critical issues from noise.
Limited Free Plan: Datadog's free plan has limitations that may not fully serve the needs of smaller businesses, requiring them to upgrade sooner than desired.
Integration Complexity: Integrating Datadog with certain platforms can be intricate, posing challenges for users seeking a seamless setup process.
Documentation Gaps: Some users have noted occasional gaps in Datadog's documentation, leading to frustration when seeking assistance.

Researcher's Summary:

User reviews of Datadog reveal a mixed bag of opinions, highlighting both strengths and weaknesses. One standout feature praised by users is Datadog's real-time monitoring capabilities, allowing for immediate issue detection. The comprehensive metrics provided by the platform offer deep insights into system performance, while the user-friendly dashboards simplify data visualization. As one user put it, "Datadog's real-time monitoring is a game-changer, and their dashboards make data analysis a breeze."

However, Datadog is not without its drawbacks. Some users express concerns about the cost, deeming it on the higher end, which might not be ideal for smaller organizations. Additionally, there is a learning curve associated with the platform, making it less user-friendly for beginners. One user commented, "Datadog is powerful but can be overwhelming for new users."

When compared to similar products, Datadog's seamless integrations and AI-powered analytics stand out, facilitating efficient collaboration and uncovering hidden patterns. Nonetheless, it faces challenges related to resource intensity and alert fatigue. Some users believe it competes well with alternatives, while others find it lacks the flexibility and customization they desire. In the words of a user, "Datadog is strong but may not suit all use cases; it's a trade-off between power and complexity."

Overall, Datadog's user reviews indicate a powerful monitoring tool with advanced features that cater to diverse needs. However, its pricing and complexity may deter some potential users.

Key Features

Infrastructure Monitoring: Datadog offers in-depth infrastructure monitoring, allowing users to track the health and performance of servers, containers, and cloud environments in real-time. It provides visibility into CPU, memory, and disk usage, aiding in resource optimization.
Application Performance Tracking: Users can closely monitor the performance of applications with Datadog, identifying bottlenecks, errors, and latency issues. This feature helps improve user experiences and application efficiency.
Log Management: Datadog's log management capabilities enable users to centralize and analyze logs from various sources. This assists in troubleshooting and identifying security threats and compliance issues.
Real-Time Data: Datadog excels in providing real-time data and insights, ensuring that users have access to the most up-to-date information. Real-time monitoring is vital for proactive issue resolution and quick responses to anomalies.
Custom Dashboards: Datadog allows users to create custom dashboards tailored to their specific needs. These dashboards can display critical metrics, offering a personalized monitoring experience.
Alerting and Notification: Datadog's alerting system allows users to set up customized alerts based on predefined thresholds. When thresholds are breached, the platform can send notifications via various channels to ensure timely response to issues.
Collaboration Tools: Datadog promotes collaboration among teams through shared data and insights. Cross-functional teams, such as DevOps, IT, and development, can work together effectively to resolve issues and make informed decisions.
Scalability: Datadog is built to scale with businesses as they grow. It can accommodate increasing data volumes and monitoring needs, ensuring that performance remains optimal.
Integration Capabilities: Datadog seamlessly integrates with a wide range of third-party applications, tools, and services. This integration simplifies workflows, streamlines data collection, and enhances monitoring capabilities.
Compliance Reporting: Datadog assists organizations in meeting regulatory compliance requirements. It simplifies the process of generating compliance reports, which is particularly valuable in industries with strict regulatory mandates.

Limitations

Notable product limitations include:

Complex Setup: Implementing Datadog can be complex, particularly for users new to monitoring solutions. It may require a learning curve to fully utilize its capabilities.
Cost Considerations: Datadog's pricing structure, while flexible, can lead to higher costs as monitoring needs scale. Users should carefully assess pricing and resource utilization.
Data Retention Limits: The platform imposes limits on data retention, which can impact historical analysis. Users may need to adjust their data retention settings to align with their needs.
Limited Data Sources: While Datadog integrates with numerous services, there might be cases where specific data sources are not supported, requiring custom solutions.
Security Concerns: Some users may have security and compliance concerns related to using a cloud-based monitoring solution like Datadog. Ensuring data security is crucial.

FAQ

Q: What is Datadog?
A: Datadog is a cloud-based monitoring and analytics platform that provides comprehensive insights into the performance and health of your applications and infrastructure. It helps you collect, visualize, and analyze data from a wide range of sources.
Q: What can I monitor with Datadog?
A: Datadog allows you to monitor a variety of metrics, logs, and traces. This includes application performance, infrastructure metrics, cloud services, containers, and more. It's highly versatile for monitoring complex environments.
Q: Is Datadog suitable for small businesses?
A: Yes, Datadog is suitable for small businesses, but it's also designed to scale with larger enterprises. Its pricing and features cater to a wide range of users, from startups to Fortune 500 companies.
Q: How do I get started with Datadog?
A: To get started, sign up for Datadog, install agents on your systems, and configure the data sources you want to monitor. Datadog provides extensive documentation and support to help you set up effectively.
Q: Can Datadog monitor on-premises infrastructure?
A: Yes, Datadog can monitor both cloud-based and on-premises infrastructure. It offers agents and integrations that allow you to collect data from a wide range of environments.
Q: What integrations are available with Datadog?
A: Datadog offers over 400 integrations with various technologies, services, and platforms, including AWS, Azure, Kubernetes, databases, web servers, and more. You can customize your monitoring stack to fit your needs.
Q: Is Datadog secure and compliant with industry standards?
A: Datadog takes security seriously and provides features to ensure data security and compliance. It's compliant with standards like SOC 2, HIPAA, and GDPR. Users can configure access controls and encryption to protect their data.
Q: How does Datadog pricing work?
A: Datadog offers a flexible pricing structure based on the volume of data ingested and the features you need. There are different plans available, and you can choose the one that fits your requirements. You can also start with a free trial to evaluate the platform.
Q: What kind of support does Datadog provide?
A: Datadog offers various support options, including email support, live chat, and phone support. Users can access a knowledge base and community resources to find answers to common questions and issues.
Q: How does Datadog compare to other monitoring solutions?
A: Datadog is known for its ease of use, comprehensive monitoring capabilities, and extensive integrations. It's often compared to other solutions like New Relic and Prometheus, but the choice depends on specific needs and preferences.