Infor Supply Chain Management Reviews & Pricing

by Infor, Inc. | Founded 2002, New York, NY

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What is Infor Supply Chain Management?

Industry Specialties: Serves all industries

Infor Supply Chain Management delivers comprehensive solutions to its users that provide real-time orchestration by connecting businesses to their partners and digitally transforming planning to delivery processes. Users can gain real-time visibility and make data-based decisions through robust connections with trading partners and devices.

It performs intelligence-driven processes by combining rich data with prescriptive and predictive insights from Infor Coleman AI. Its CloudSuite capabilities and multi-enterprise business network can optimize all operations, from planning and procurement to orchestration and fulfillment.

Pros

Improved Efficiency
Reduced Costs
Increased Customer Satisfaction
User-Friendly Interface
Scalability

Cons

Complex Initial Setup
Expensive for Small Businesses
Limited Reporting Capabilities
Integration Challenges
Steep Learning Curve

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment

Based on 25 reviews:

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Infor Supply Chain Management Pricing

Based on our most recent analysis, Infor Supply Chain Management pricing starts in the range of $500 - $1,000.

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Starting From: Undisclosed
Pricing Model: Per User, Monthly
Free Trial: No

Training Resources

Infor Supply Chain Management is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Infor Supply Chain Management:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Infor Supply Chain Management Benefits and Insights

Why use Infor Supply Chain Management?

Key differentiators & advantages of Infor Supply Chain Management

Manage Supply: Buyers can collaborate and share with multiple tiers of suppliers based on forecasts, commitments and plans. Minimize stock-outs and lost revenue by ensuring supply through digital commitments, ongoing collaboration and early alerts to issues. Accelerate the warehouse receiving process and ship directly from source to customer.
Increase Visibility: Ensure regular inventory availability and improve order accuracy and ETAs with supply chain visibility. Provides live visibility with real-time IoT data and expands speed, quality and shipment availability statuses beyond EDI. Collaborate with the right parties, drill into transactions and focus on opportunities and risks by quickly consuming and acting on information.
Enhance Forecasts: Deliver forecast accuracy through probabilistic forecasting methods and a highly collaborative demand planning platform. Offers performance dashboards to gain better insights and a consumer-grade user experience to increase productivity.
Manage Working Capital: Companies can offer programs at rates lower than suppliers’ borrowing costs to reduce goods costs, minimize the cost of capital and ensure regular supply. Electronic records of supply chain activities improve working capital and reduce risk by helping users leverage purchase orders, incentive-driven financing and extend payables. Unlock better rates and protect the seller from buyer payment default through payment protection.
Improve Costs and Collaboration: Generate cleaner and compliant transactions through order management and automated document creation. Avoid stock-outs and reduce expedited shipments with constant notifications about management issues and order collaboration on the network. Suppliers can streamline processes and reduce errors by creating invoices from packing lists or purchase orders. Global payment and chargeback management can improve performance and supplier relationships.
Control center: Perform customer-centric and proactive operations by layering in-context intelligence with predictive insights. The combination of in-network data, trading partner connectivity and applications with advanced data science lets businesses interpret and respond to dynamic signals.

Industry Expertise

Infor offers a supply chain solution suite worldwide and serves over 68,000 customers in more than 170 countries. It has been recognized as a leader in the 2020 ERP Technology Value Matrix by Nucleus Research for delivering industry-specialized functionalities via CloudSuites and its integration with best solutions, including SCM, EAM, HCM and PLM.

Infor Supply Chain Management Reviews

Based on our most recent analysis, Infor Supply Chain Management reviews indicate a 'fair' User Satisfaction Rating of 63% based on 25 user reviews from 3 recognized software review sites.

25 reviews

63%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Infor Supply Chain Management reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Improved Visibility: Gain real-time insights into inventory levels, order status, and logistics across the entire supply chain.
Enhanced Collaboration: Connect all supply chain partners through Infor Nexus for seamless information sharing and optimized execution.
Increased Efficiency: Automate workflows, streamline processes, and reduce manual tasks to optimize operations and boost productivity.
Reduced Costs: Minimize inventory levels, optimize transportation routes, and improve demand forecasting to significantly reduce supply chain costs.
Improved Customer Satisfaction: Deliver orders on time, reduce errors, and enhance responsiveness to customer inquiries.
Scalability and Flexibility: Adapt to changing market conditions, accommodate growth, and customize the solution to meet individual business requirements.
User-Friendly Interface: Navigate the software easily with an intuitive and user-friendly interface.

Cons

Complex Initial Setup: Requires significant time and resources for initial configuration and data migration, potentially impacting business operations.
Expensive for Small Businesses: Subscription fees and implementation costs can be prohibitive for smaller companies with limited budgets.
Limited Reporting Capabilities: Out-of-the-box reporting may not meet specific needs, requiring customization or third-party solutions.
Integration Challenges: Integrating Infor SCM with existing systems can be complex and require specialized expertise.
Steep Learning Curve: The user interface and features can be complex, requiring extensive training for users to become proficient.

Researcher's Summary:

User reviews of Infor Supply Chain Management (SCM) reveal a mixed bag of experiences, highlighting both its strengths and weaknesses. Overall, users praise its improved visibility, enhanced collaboration, and increased efficiency. One user noted, "Infor SCM gives us real-time insights into our entire supply chain, which has helped us identify and address potential problems before they impact our customers." Another user appreciated the collaborative platform, stating, "Infor Nexus makes it easy to communicate and share information with our suppliers and partners, which has improved our overall supply chain performance." However, some users also point out challenges with the initial setup, cost, and limited reporting capabilities. One user commented, "Implementing Infor SCM was a complex and time-consuming process." Another user expressed concerns about the price, saying, "Infor SCM is a great product, but it can be expensive for small businesses." Additionally, some users noted that the reporting capabilities are not as robust as those offered by some competitors, such as SAP S/4HANA and Oracle NetSuite. Despite these weaknesses, many users believe that Infor SCM offers a powerful and comprehensive solution for managing their supply chains. They appreciate its scalability and flexibility, which allows them to adapt to changing business needs. One user remarked, "Infor SCM has helped us grow our business and expand into new markets." Another user highlighted the product's unique features, saying, "Infor SCM has features that I haven't seen in other products, such as the ability to manage multi-modal transportation." Ultimately, the decision of whether or not to use Infor SCM depends on the specific needs and requirements of your business. However, based on the user reviews, it is a powerful and comprehensive solution with the potential to significantly improve your supply chain efficiency and performance.

Key Features

Integrated Business Planning: Streamline tradeoff analysis, improve decision making and market response with the use of a shared platform, common KPIs and planning data repositories. Provides visibility, core analytics, execution and collaboration capabilities to help organizations maintain control of costs and services.
Demand Management: Predict and fulfill demand based on real-time market data using machine learning and AI. Provide retailers with an advanced approach to financial planning, demand forecasting, assortment planning, lifecycle pricing, replenishment optimization and more.
Supply Planning: Simplify tactical, strategic and operational planning processes through configurable supply planning solutions. Organizations can meet business requirements like balancing product mix, multiple site planning, considering shelf-life constraints in build-ahead strategies or selecting the best formula according to the availability of demand and materials.
Warehouse Management: Warehouse fulfillment is combined with 3D visual analysis and embedded labor management to support enhanced operational execution and reduce complexity. Offers advanced features, labor management, B2B and B2C fulfillment support to improve productivity, order accuracy and flexibility.
Production Scheduling: Constraint-based production scheduling can optimize resources, minimize downtime and maximize capacity. Manufacturers can respond to multiple changes, maintain demand and supply with modeling capabilities and adjust schedules with automated optimization and graphical planning boards.
Transportation Management: Orchestrate multi-leg, multi-mode transportation across various parties through Infor Nexus transportation management. Manage global complexity and increase service levels with end-to-end shipping control and freight spend visibility. It connects worldwide service providers, spanning business silos, geographies and modes for transportation activities to gain better reliability, control and customer delivery.
Infor Nexus: Connect companies to suppliers, manufacturers, banks and 3PLs through Infor Nexus. This single-instance network can fuse financial and physical supply chain processes in a cloud-based platform. Businesses can sense and respond to numerous changes through applications that combine advanced planning, finance and execution abilities.

Approach to Common Challenges

Limited Visibility: Infor SCM offers comprehensive end-to-end visibility across the supply chain, providing real-time insights into inventory levels, order status, and logistics activities. This enables proactive decision-making and quick response to disruptions.
Inaccurate Forecasting: Advanced demand forecasting tools within Infor SCM leverage historical data and predictive analytics to generate accurate forecasts, minimizing inventory mismanagement and ensuring production aligns with demand.
Inefficient Inventory Management: Infor SCM optimizes inventory levels across the supply chain based on real-time data and forecasting, preventing stockouts and reducing carrying costs. Additionally, it enables multi-location inventory management for improved availability and fulfillment.
Disjointed Collaboration: Infor Nexus, a built-in collaboration platform, connects all supply chain partners in a single network, enabling real-time information sharing and synchronized planning, execution, and visibility.
Limited Agility: Cloud-based Infor SCM provides the flexibility and scalability needed to adapt to changing market conditions and customer demands. It allows for quick deployment and easy integration with existing systems.

Cost Of Ownership

Frequently asked questions regarding Infor Supply Chain Management pricing include:

Q: What is the price range for Infor Supply Chain Management?
A: The exact price range for Infor Supply Chain Management varies depending on the specific modules and features chosen, the number of users, and the deployment model (cloud or on-premise). However, estimates suggest a range of $10,000 to $100,000+ annually. This range reflects the customizable nature of the solution and its ability to cater to businesses of various sizes and needs.
Q: Is there a per-user fee for Infor Supply Chain Management?
A: Yes, Infor SCM typically utilizes a per-user pricing model. This means each user requires a separate license, with the cost varying based on their access level and required functionalities. This approach ensures cost-efficiency for businesses with varying numbers of users and minimizes unnecessary expenses.
Q: What are the additional costs associated with implementing Infor Supply Chain Management?
A: Beyond the subscription fee, businesses may incur additional costs related to implementation, training, and ongoing maintenance. These costs can vary depending on the complexity of the implementation and the level of support required. However, Infor offers various implementation and ongoing support packages to cater to different budgets and needs.

Demo Resources

Resources that provide Infor Supply Chain Management demo insights include:

Infor Supply Chain Management Website: Explore interactive product demos showcasing core functionalities and user workflows, allowing for self-paced exploration of the platform.
Webinars: Attend live or on-demand webinars hosted by Infor experts, gaining insights into specific modules and use cases through real-time demonstrations and Q&A sessions.
Case Studies: Read success stories from businesses across various industries, demonstrating the product's capabilities and tangible benefits achieved through implementation.
Product Brochures and Datasheets: Access detailed documentation outlining technical specifications, features, and benefits, providing a comprehensive understanding of the solution.
Industry Analyst Reports: Review independent reports from recognized industry analysts, gaining insights into the product's market positioning and competitive landscape.

Suite Support

Email: Email support isn’t mentioned. However, users can submit a form to connect with a business development representative. A chat option is also provided on the website.

Phone: Users can call 646-336-1700 or 866-244-1700 for any queries. US customers can call 877-772-4111. Additional international support numbers are also available on its support page.

Training: It provides various training options that include case studies, white papers, product data sheets, infographics, demos, brochures, videos, webinars and blogs.

Tickets: Customers can log in to the Infor support portal and access support discussion forums and user groups to discuss software solutions.

FAQ

Frequently asked questions regarding Infor Supply Chain Management (Infor SCM) include:

Q: How does Infor SCM integrate with existing systems?
A: Infor SCM offers extensive integration capabilities through pre-built connectors and APIs, allowing seamless integration with existing ERP, CRM, and other business applications. This ensures data consistency and eliminates manual data entry, streamlining workflows and improving overall efficiency.
Q: What level of customization does Infor SCM offer?
A: Infor SCM provides a high degree of flexibility and customization to cater to specific business needs and processes. Users can customize workflows, reports, dashboards, and even develop custom applications using Infor's development tools.
Q: What are the supported deployment options for Infor SCM?
A: Infor SCM offers both cloud-based and on-premise deployment options. Cloud deployment provides rapid deployment, scalability, and reduced IT overhead, while on-premise deployment offers greater control and data security. The choice depends on individual business requirements and infrastructure.
Q: How does Infor SCM ensure data security and compliance?
A: Infor SCM employs robust security measures, including data encryption, user authentication, and access controls, to protect sensitive information. Additionally, Infor adheres to various industry regulations and compliance standards, ensuring data security and privacy.
Q: What level of support does Infor provide for Infor SCM users?
A: Infor offers comprehensive customer support services, including online documentation, knowledge base, technical support phone lines, and dedicated account managers. Additionally, Infor provides various training programs and workshops to help users maximize their use of the software.