Jaggaer Reviews & Pricing

by JAGGAER | Founded 1995, Morrisville, NC

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Overview Pricing Benefits Reviews Features

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What is Jaggaer?

Industry Specialties: Serves all industries

Jaggaer offers a comprehensive software solution designed to streamline Supply Chain Management tasks, including procurement, sourcing, and supplier management. This platform is particularly well-suited for large enterprises and organizations with complex supply chains due to its robust capabilities and scalability. Users benefit from enhanced visibility, improved efficiency, and cost savings through automated processes and data-driven insights.

Key features include advanced analytics, supplier collaboration tools, and contract management, which collectively foster better decision-making and stronger supplier relationships. Compared to similar products, Jaggaer is often praised for its user-friendly interface and extensive customization options, which cater to diverse business needs. Pricing typically varies based on the number of users and specific modules required, with options for annual or multi-year subscriptions, making it a flexible choice for different budgetary constraints.

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User Sentiment

Based on 122 reviews:

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Jaggaer Pricing

Based on our most recent analysis, Jaggaer pricing starts at $45,000 (Annually).

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Starting From: $45,000
Pricing Model: Annually
Free Trial: No

Training Resources

Jaggaer is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Jaggaer:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Jaggaer Benefits and Insights

Why use Jaggaer?

Key differentiators & advantages of Jaggaer

Optimize Spending: Analytics and AI-powered tools provide detailed insights to help make informed decisions and optimize spending across S2P (Source-to-Pay) processes.
Boost Employee Productivity: Enable focus on more important tasks and planning by using automated invoicing, inventory management and other operations.
Streamline Processes: Minimize supply chain uncertainty and risks through automation and adapting standard approaches using quality management tools.
Improve ROI: Source and evaluate several suppliers that drive better sourcing plans and improve performance. Following strategic approaches with consistent tracking and monitoring helps boost ROI.
Enhance Supplier Relationships: Improve collaboration speed by giving access to approvals, counter proposals and contract revisions in one place. Quick and easy communication and feedback exchanges help strengthen relationships with suppliers.
Accurate and Faster Invoicing: Eradicate unnecessary expenses and manual effort, speed up processing time, and reduce the chances of error with digital, automated invoicing.

Industry Expertise

Clients mainly include government and higher education companies.

Jaggaer Reviews

Average customer reviews & user sentiment summary for Jaggaer:

122 reviews

83%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Jaggaer reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

All-in-One Solution: It’s a one-stop solution covering all analytics and spend management requirements, according to all reviews on capabilities.
Support Quality: More than 95% of reviews on this topic state that the company offers highly responsive and effective support to users.
Software Updates: The system rolls out consistent and helpful updates based on user feedback, which is a plus according to all reviews about updates.
User Interface: It has a UI that’s easy to use and navigate, according to 100% of reviews on the topic.

Cons

Data Security: It stores user data on a third-party public cloud, which all reviews on the topic cite as worrisome for the potential of a breach of data security and compliance issues.
Reporting Capabilities: Approximately 65% of reviews suggest that reporting features such as document exchange, exception handling and spend history need better communication among suppliers and their customers.
Item Search: More than 80% of reviews referencing this feature indicate that it’s slow and cumbersome to perform item searches.

Researcher's Summary:

Jaggaer helps manage the contract lifecycle end-to-end. It has an easy-to-navigate user interface, which is a noteworthy benefit of the tool. A comprehensive set of solutions and great support quality are some other pros most reviews mention. Users also like how the frequent software updates add more capabilities.

However, questionable data security is a concern to weigh. Users also say the reporting tools need improvement and that the system has cumbersome item search options. Apart from potential security issues, it's a good option for those looking for a comprehensive contract management product.

Key Features

Analytics: Includes an embedded AI software that provides complete visibility of outcomes, operational supply chain and spend activities.
Contract Management:
- Spend Analytics: Provides access to view actionable insights anytime and anywhere for all spending. Helps identify saving opportunities and increase revenue via analytics.
- Supplier Management: Ensures optimal spend analytics by offering complete visibility of each supplier’s performance.
- Sourcing: Compare multiple scenarios and sourcing options, manage sourcing pipelines, and engage more with suppliers and evaluators, all of which help lower costs and build better relationships.
- Contracts: Digitize and streamline contracts, gain visibility across the lifecycle and create contracts with a single click.
- Category Management: Helps build, track and iterate for strategies handling digital procurement categories. Analytics helps drive all recommendations for future strategies and plans.
Procure-to-Pay Management:
- E-Procurement: Simplifies the shopping experience for buyers with features such as smart buying suggestions, automated reordering on contract, proactive tracking, automated approval workflows and more.
- Invoicing: Create, approve and manage all invoices through configurable automation capabilities. Digitize invoices, whether manual or electronic, to execute touchless conversion invoicing processes.
- Inventory Management: Drive savings and improve shopping experiences with connected internal stockrooms and procurement. Facilitate stock tracking and management and purchasing compliance.
Supply Chain Management: Automates supply chain management for purchasing direct materials. Includes:
- Supply Chain Collaboration: Enables electronic collaboration with suppliers and management of direct material purchasing operations.
- Quality Management: Collaborate with multiple suppliers and automate all quality management processes.