Magaya Reviews & Pricing
by Magaya | Founded 2001, Miami, FL
Categories:
What is Magaya?
Industry Specialties: Serves logistics industry
Magaya is an on-premise or cloud-based solution that delivers robust functionality for managing accounting, operations, connectivity, tracking and compliance with a single, unified system. It offers a collection of extensions and modules designed specifically for the logistics industry.
It supports end-to-end functions that give users innovative inclusions and a comprehensive array of related professional services. It helps businesses to streamline complex and redundant processes, optimize productivity, reduce costs and grow revenue.
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Magaya Pricing
Based on our most recent analysis, Magaya pricing starts in the range of $100 - $500.
- Price
- $$$$$
- Starting From
- Undisclosed
- Pricing Model
- Annually, Quote-based
- Free Trial
- No
Training Resources
Magaya is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Magaya:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
Magaya Benefits and Insights
Why use Magaya?
Key differentiators & advantages of Magaya
- End-to-End Functionality: Its end-to-end solution lets users handle everything from order acquisition to product destination. Its single platform boosts efficiency, accuracy and smooths out processes.
- Easy Customization: Users can personalize documents using customizable templates while working with JavaScript or more complex logic. Its events feature can be used to optimize and streamline workflows.
- Integration Services: It provides an extensive range of pre-built standard integrations with various agencies, databases and systems, which saves valuable time and money. External developers can build extensions to meet specific needs within the market.
- Real-Time Visibility: Magaya lets users make data-driven decisions through real-time visibility. It helps drive agility, efficiency, better inventory tracking and accurate shipping estimates.
- Scalable and Extensible: Its flexible platform allows users to automate and optimize businesses using the required modules. As the business grows, it provides the ability to utilize more functionality.
- Single System of Record: Magaya gives users a single, accessible place to store their records. A complete end-to-end logistics and supply-chain platform eliminates data silos, streamlines operations and reduces errors. It can provide users with a faster time to value and higher ROI over time.
Industry Expertise
Magaya has a customer base of more than 1700 businesses located in over 75 countries. Industries that it serves include freight forwarding, 3PL, NVOCC, warehouse management, courier service, customs brokerage and import/export.
Synopsis of User Ratings and Reviews
Based on an aggregate of Magaya reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
Magaya Supply Chain Management software has garnered largely positive feedback from users in the past year, lauded for its robust functionality and user-friendly design. Users have highlighted its strength in streamlining logistics, warehousing, and freight forwarding, praising its ability to enhance operational efficiency and transparency. One user, for instance, lauded the software's intuitive interface, noting that even warehouse clerks found it easy to use. This ease of use, however, seems to be contingent on adequate training, as several users reported difficulties navigating the software without it. Some users have pointed out that the initial setup can be complicated and that customer support responsiveness could be better. While generally perceived as a powerful tool for businesses aiming to optimize their supply chain operations, potential users should be prepared to invest in proper training.
Key Features
- Advanced WMS: Magaya’s advanced WMS helps users stay organized with a single platform for maintaining records of arrival and locations of cargo, SKUs, serial numbers, lot numbers and multiple locations. It allows users to manage their workday efficiently with insights on real-time inventory, orders and more.
- Quick Quotations: Users can avoid double entry by creating bookings, pickup orders, warehouse receipts, shipments and invoices directly from the quotes feature. Its quote process can be expedited using open quote templates.
- PO Management: Users can maintain a high degree of accuracy and reduce repetitive tasks when making purchase orders. It provides complete visibility of a shipment down to the line item level, which allows compliance with customs. Shipment items can be classified correctly through customs clearance.
- Accounting: It lets users keep operations and accounting synced in one platform while automating workflows, including recurring bills and periodic bills. Users can generate reports and manage receivable and payable accounts with ease.
- Apps and Extensions: Magaya offers a collection of customizable desktop, web and mobile apps and extensions. It provides users with Livetrack, Dimensioner, Quickbooks Online, Binder, carrier connections, Logistico, insurance portals and more.
- Seamless Shipments: Users can efficiently liquidate shipments and create accounting transactions for consolidation with one click. It can quickly create shipments and print labels with FedEx, UPS and USPS directly from the system.
Limitations
User feedback indicates the following limitations of Magaya, as of the time of this review:
- It can be difficult to navigate through different features.
- It can sometimes close sessions by itself.
- The documentation process is cumbersome.
- It delivers slow performance at times.
Suite Support
mail_outlineEmail: Users cannot contact support via email.
phonePhone: For customer support, users can call the following numbers, based on their region:
USA: +1-786-845-9150
Brazil: +55-13-3288-2727
schoolTraining: Customers can receive training through several resources that include blogs, videos, training courses, FAQs and live custom training programs.
local_offerTickets: Customers are assigned a team of two support specialists, and support is available through Magaya system or by phone.
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