Manhattan Supply Chain Reviews & Pricing

by Manhattan Associates | Founded 1990, Manhattan Beach, CA

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Overview Pricing Benefits Reviews Features

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What is Manhattan Supply Chain?

Industry Specialties: Large-Scale SCM

Manhattan Software’s platform provides a suite of management tools that are designed for larger and more complex operations. Applications for both warehouse and transportation management are included as well.

With this supply chain system, users can leverage analytical tools, dashboards, data visibility applications and more while executing vital processes. Included tools help users discover stagnant inventory, manage critical tasks and benefit from a wealth of data.

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User Sentiment

Based on 8 reviews:

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Manhattan Supply Chain Pricing

Based on our most recent analysis, Manhattan Supply Chain pricing starts in the range of $1,000 or more.

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Starting From: Undisclosed
Pricing Model: Annually
Free Trial: Yes, Request for Free

Training Resources

Manhattan Supply Chain is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Manhattan Supply Chain:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Manhattan Supply Chain Benefits and Insights

Why use Manhattan Supply Chain?

Key differentiators & advantages of Manhattan Supply Chain

Better Data Visibility: Manhattan Associates Software’s SCM solution provides a beneficial bird’s eye view of critical processes. Data gathered from these tasks allows managing staff to properly plan ahead and make educated decisions.
Balance Costs: This software solution helps balance and cut costs associated with transportation and inventory management while keeping service levels relevant.
Multiple Deployment Options: Manhattan Software is available for on-premise, cloud-based and multi-tenant deployments. Clients can choose whichever better suits their unique requirements.
Leverage the Cloud: This platform is available as a cloud-based solution which comes with a number of benefits. Upgrades can be implemented in real time, while important project documentation can be safely stored in the cloud.
Reduce Errors: Decreasing errors not only cuts back on the costs of correcting them, but it also strengthens customer trust. Automating tedious manual tasks that require input from employees helps reduce problems related to human error.

Industry Expertise

Manhattan Associates Supply Chain is used in a number of large operations. Some of their major customers include Urban Outfitters and David’s Bridal.

Manhattan Supply Chain Reviews

Average customer reviews & user sentiment summary for Manhattan Supply Chain:

8 reviews

77%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Manhattan Supply Chain reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Inventory Management: Manhattan Supply Chain offers robust tools to track inventory levels, manage stock movements, and optimize warehouse operations, leading to improved efficiency and reduced carrying costs.
Order Fulfillment: The system streamlines order processing, from receiving orders to picking, packing, and shipping, ensuring timely and accurate deliveries to customers.
Transportation Management: Manhattan Supply Chain helps plan and execute transportation routes, select carriers, and track shipments in real-time, optimizing transportation costs and improving delivery performance.
Demand Planning and Forecasting: The software provides advanced analytics and forecasting capabilities to predict future demand, enabling businesses to make informed decisions about inventory levels and production planning.

Cons

Limited Customization: Manhattan's software may not be the best fit for companies with unique or complex supply chain needs due to limited options for customization.
Implementation Challenges: The implementation process can be lengthy and complex, requiring significant time and resources, which may disrupt ongoing operations.
Cost: Manhattan's products can be expensive, especially for smaller businesses or those with limited budgets. This cost can include licensing fees, implementation costs, and ongoing maintenance fees.
User Interface: Some users find the software's interface to be outdated and not user-friendly, leading to a steeper learning curve and potential challenges for new users.

Researcher's Summary:

Manhattan Supply Chain has established itself as a reputable supply chain management software solution, known for its comprehensive features and user-friendly interface. The software provides a suite of tools designed to optimize warehouse operations, transportation management, and inventory control. Users consistently praise the platform's ease of use, highlighting its intuitive design and straightforward navigation, which allows for efficient onboarding and training of new personnel. Additionally, Manhattan Supply Chain's robust analytics and reporting capabilities empower businesses with valuable insights into their supply chain performance, enabling data-driven decision-making and process optimization.

However, some users have expressed concerns regarding the software's cost, which can be a significant investment, particularly for smaller businesses. Furthermore, while Manhattan Supply Chain offers a wide range of features, it may lack seamless integration with certain third-party systems, potentially requiring additional customization or workarounds. Despite these drawbacks, Manhattan Supply Chain remains a compelling choice for businesses seeking a comprehensive and user-friendly supply chain management solution. Its strengths in ease of use, analytics, and inventory optimization make it particularly well-suited for mid-sized to large enterprises with complex supply chain operations. The software's ability to streamline processes, improve visibility, and enhance decision-making can significantly benefit businesses looking to optimize their supply chain efficiency and gain a competitive edge.

Key Features

Warehouse Management: This solution from Manhattan Software provides unique functions dedicated to optimizing warehousing tasks. Streamline inventory placement and increase accuracy throughout critical warehouse processes.
Transportation Management: Cut costs related to shipping and transport with a suite of management tools focused on optimizing delivery processes. This platform provides features that work in the global transport market such as multiple language and currency support.;
Value-Added Services: Operations that provide kitting and other value-added services can access functions based on these processes and continue providing them to their clients.
Inventory Management: Manhattan Associates Supply Chain also includes valuable inventory optimization tools. With these, clients can reduce inventory numbers while also discovering stagnant product taking up valuable space.
Integrations: This platform contains numerous integrations that make the exchange of information between partners and clients easier. There are also inclusions that give 3PL providers everything they need to keep their operations running.

Suite Support

Email: Email support is available for Manhattan Supply Chain customers, although users need to log in through the Customer Portal.

Phone: A phone support line is available for Manhattan software customers. This line is available 24/7 for clients to call and discuss issues.

Training: Hands-on training courses are available for clients that wish to expand their knowledge base. Users can get this experience with live systems in a virtual training environment.

Tickets: Tickets can be submitted to experts through the Customer Portal; this requires a login.