SuccessFactors Talent Management Reviews & Pricing

by SAP SuccessFactors | Founded 2001, US

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What is SuccessFactors Talent Management?

Industry Specialties: Serves all industries

SAP SuccessFactors Talent Management provides an integrated suite of talent management solutions, including recruiting and onboarding, performance and goals management and learning and development. Coupled with the Workforce Analytics and Planning, it enables the organization to better comprehend the workforce and gauge the effects of talent decisions on business performance. They can be used independently or together to support a comprehensive talent management strategy, depending on business needs.

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User Sentiment

Based on 815 reviews:

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SuccessFactors Talent Management Pricing

Based on our most recent analysis, SuccessFactors Talent Management pricing starts at $12 (Per User, Monthly).

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Starting From: $12
Pricing Model: Per User, Monthly
Free Trial: No

Training Resources

SuccessFactors Talent Management is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for SuccessFactors Talent Management:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

SuccessFactors Talent Management Benefits and Insights

Why use SuccessFactors Talent Management?

Key differentiators & advantages of SuccessFactors Talent Management

Hire the Right Talent: Source, engage and hire the right talent with a strategic end-to-end recruiting solution that guides every step of the hiring process. A recruiter can perform all the hiring related activities on a single platform.
Simplify the Onboarding Process: Simplify the onboarding, offboarding and cross-boarding process to support new hires, HR managers and recruiters alike. This ensures everyone in the organization is on the same page.
Improve Employee Skills: Improve employee skills and effectively engage the audience with a comprehensive learning solution that reduces complexity and cost. With an intuitive LMS, it’s easier to customize the learning path and measure results accurately.
Succession Planning: Identify and develop the right talent, determine current business goals and provide visibility and future growth planning.
Deliver Unbiased Performance Feedback: Make employee performance the focal point of all business processes. Deliver unbiased performance feedback to the employees and keep them aligned to the business objectives.
Make Intelligent Decisions: Make intelligent decisions by leveraging the machine learning capabilities. For example, a machine-learning algorithm provides the most optimal salary recommendation for a particular role.

Industry Expertise

It caters to various small and mid-size industries like energy and natural resources, financial services, public services and consumer industries.

SuccessFactors Talent Management Reviews

Average customer reviews & user sentiment summary for SuccessFactors Talent Management:

815 reviews

75%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of SuccessFactors Talent Management reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Intuitive UI: The solution has an intuitive user-interface, according to 100% of users.
Performance Management: According to 100% of users who reviewed this pro, it has robust performance management capabilities. It’s easy to generate a performance review and send it across to the team managers.
Goal Management: About 100% of users who mentioned this pro said it has powerful goal management features for all organizational hierarchy levels. The cascading feature allows the manager to create their goals and pass them down to subordinates for goal alignment.
Reporting: Regarding this feature, approximately 60% of users said the ability to create custom reports and share them is extremely beneficial.

Cons

Customer Support: According to 75% of users who reviewed this con, it doesn’t possess advanced capabilities to create dynamic reports.
Integration: According to 57% of users who reviewed this con, they faced integration issues with the other modules such as Microsoft Office for better data analysis.

Researcher's Summary:

The solution has an intuitive UI that facilitates ease of use without formal training. It has advanced performance management and goal management features. However, few users faced issues with integration to other modules.

Key Features

Global Job Distribution: Access thousands of job boards, schools, universities and social media networks across the globe and automated rules for job posting
Line-of-Site Sourcing Analytics: Get meaningful insights into recruitment initiatives with drill-downs by source, jobs or time-dimensions. The analytics tool facilitates proactive decision-making and in-depth performance views.
Mobile-First: Deliver a seamless candidate experience on any device in 46 languages across the globe. The flexible mobile application captures relevant candidate data.
Onboarding Portal: Provide a personalized experience for new hires, connect them with peers and access the orientation resources through a robust onboarding portal.
Electronic Forms and E-Signatures: Complete administrative paperwork with electronic forms and e-signatures that guarantee security and data protection.
Compensation Planning: Access real-time information about the highest performers and offer compensation according to performance metrics. This tool mitigates the need to do guesswork and allows users to make smart decisions.

Limitations

Some of the product limitations include:

Vast and complex system making it difficult for users to understand and use all functionalities
Doesn’t allow users to save self-reviews and peer reviews
Complex and non-intuitive UI makes it challenging to navigate the system
The system can run slow when there are a multitude of data configurations
The subscription fee is on the higher side when compared with its direct competitors

Suite Support

Email: Contact the support team by filling out a form on the website or through the chatbot.

Phone: Reach the support team on the phone at +9180-66655771 or 1-800-266-2208 for India.The contact numbers for other countries are listed on the website.

Training: It provides various free training programs for individuals and teams, along with certifications.

Tickets: The support team cannot be reached via tickets.

Cost of Ownership

License/Subscription Cost	Based on recurring subscription fee model per user, per year
Maintenance Cost	Included in subscription cost
Installation/Implementation Cost	N/A
Customization Cost	Dependent on functional requirements and specific needs of the organization
Data Migration Cost/Change Management/Upfront Switching Cost	Will vary depending on your current software, amount of data to be migrated, the complexity of the data fields, level of automation and data migration tools to be utilized for transfer of data from the old to the new software
Recurring/Renewal Costs	Recurring subscription fees are charged, which typically includes maintenance, monitoring, upgrades, training and support to the end-user