Talentsoft Reviews & Pricing

by Talentsoft | Founded 2007, Boulogne-Billancourt, France

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Overview Pricing Benefits Reviews Features

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What is Talentsoft?

Industry Specialties: Serves all industries

Talentsoft (acquired by Cegid) is a European HR solution that provides a wide range of services for managing talent, human resources and other administrative tasks. Built on open technology known as People@Work, its offerings include recruiting, professional development, HR and administrative management, online learning and training and more. Users can author content or buy premade course materials, run training, find and secure the necessary staff, and handle workflow and day-to-day issues to make for a successful and streamlined workplace. It serves over 130 countries, 2,220 customers and 11 million users in over 130 countries.

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User Sentiment

Based on 125 reviews:

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Talentsoft Pricing

Based on our most recent analysis, Talentsoft pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Talentsoft is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Talentsoft:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Talentsoft Benefits and Insights

Why use Talentsoft?

Key differentiators & advantages of Talentsoft

More Developed Staff: Give employees a clear picture of where they fit into the organization, what information and skills get them to the next level, and their future career path. Send a clear message about available opportunities in the company, reducing turnover.
Better Engagement: Invest in workers through extensive screening, onboarding and training to get the right people in the right positions. Create a company culture of continuous improvement allowing all employees to do their best. Provide growth opportunities so staff members feel more motivated and excited for their jobs.
Fewer Competency Gaps: Identify areas for growth and improvement within the organization. Spot possible skill gaps and train or retrain employees who need extra information to optimize their performance.
Centralized Data: Eliminate messy spreadsheets, unorganized email changes and other ineffective compiling data methods. Use one centralized database to track communications, information, skills, performances and more information through the recruiting and training process.

Industry Expertise

The company has been named a vital industry player in many reports and recently acquired $50 million in its second round of funding in 2019. The largest investor was Francisco Partners. Existing investors included Bpifrance and Goldman Sachs. It’s used as an HR provider across multiple industries.

Talentsoft Reviews

Average customer reviews & user sentiment summary for Talentsoft:

125 reviews

87%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Talentsoft reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Customizability: Just under 90% of users who talked about customization were pleased with the bespoke options.
Useful for Recruiting: Commenters liked the talent acquisition in over 80% of reviews that discussed its recruiting capabilities.
Good Data Management: Reviewers who discussed the database liked the centralization and integrity of information in over 80% of comments mentioning it.
Excellent Functionality: Over 80% of users commenting on the features were pleased with them.
Time Saver: Commenters felt the system saved them time in over 80% of reviews discussing this benefit.
Multiple Languages: More than 80% of users who talked about using the tool in more than one language were pleased with the various language functionality, notably French.

Cons

Lengthy Customization Process: Over 80% of users who talked about implementing custom elements said it was a long process.
Wouldn’t Recommend: About 60% of commenters who discussed whether they would recommend it or not said they wouldn’t advise others to use it.
LMS Functionality Lacking: Users were split on the eLearning capabilities, with over 50% that discussed it saying the LMS left something to be desired.

Researcher's Summary:

Talentsoft is an HR program that provides talent management, recruiting, training and more. Reviewers were pleased with their data’s integrity and safety, the time-saving elimination of manual processes, the multiple language functionality, and felt the features worked well. The customization element was by far the most popular, with many reviewers discussing how the company worked with them to meet their unique needs. However, some noted that the process was incredibly lengthy. Users were also happy with the robust recruiting capabilities and said they often used talent acquisition. Other commenters were less pleased with the platform overall, saying they wouldn’t recommend it to others. The feature with the most mixed reviews was online learning. Many felt it was severely lacking and not a strong point. Overall, Talentsoft is a good option for medium-sized businesses looking for recruiting, core HR, and light training needs.

Key Features

Talent Management

Continuous Conversation: Coach employees, drive teams and set OKR goals for the company. Enables employees to align their personal goals with team goals and allows for real-time feedback. Communicate between mentors and co-creators, giving them a place to discuss collaborative projects. Provide check-ins for staff, manager dashboards and open up communication lines between teams.
Performance and Competencies: Evaluate skill gaps and increase core competencies among staff. Provide a comprehensive review process for workers. Give everyone professional development opportunities and target areas of opportunity within an organization. Facilitates collaborative employee reviews, forecasts for future job and skill needs, agile development, bonus calculation and workflow management.
Talent Review: Provide HR managers with a bird’s eye view of skills within the company to seek out the best personnel for opportunities. Target up-and-coming employees with assessments, personalized analytics and development plans. Using a grid, predict future growth and engage in succession strategies.
Compensation: Review performance and salary to ensure high-value employees get adequately compensated. Provide a streamlined salary review through automated consolidation, decision-making, budget structures, and multiple currency management abilities.

Talent Acquisition

Recruiting: Run the job hunting process from start to finish, from making requests for positions to onboarding with embedded intelligence to streamline the workflow. Post the same description to many job boards at once, schedule interviews, parse resumes, get video essays for interviews and more.
Candidate Relationship Management: Build relationships with candidates and talent pools. Gather profiles through CV Parser and the browser extension, while capturing résumés and business cards through the Hello Talent app. Send reminders, see skills and history, use the social media aggregate function and more.

Core HR: Manage all aspects of HR with embedded intelligence, centralized records, user management and customization options. Use the system as the primary, secondary or hybrid part of the suite. Other capabilities include employee self-service, document generation, ID management, position management, online signatures and workforce analysis.
LMS and LCMS: Organize, deploy and oversee training with customized career and learning paths, technical information, agendas, performance management and registration. Comes with virtual classrooms, class catalogs, AICC and SCORM compliant content, blended learning, templates and content authoring. Integrates with various programs, HTML 5 and more.

Content: Provide pre-made content to instructors and learners alike. Includes customizable as well as general learning. Tailor training for specific company policies and processes. Choose from 35 providers of content and 120 channels that certify and update materials regularly.

Security: Ensures compliance with services and software that follow various standards, including ISO 27001:2013, ISAE 3402 and SSAE16. Host data in secure centers which have certified data protection through Conceptec.

Limitations

At the time of this review, these are the limitations according to user feedback:

Dated interface.
Some found reports difficult.

Suite Support

Fill out the vendor’s online form to receive support, and access a community forum where users connect with over 5,000 experts. Other resources available on the vendor’s website include articles, eBooks, documentation, infographics, FAQs, webinars, and more.

It comes with four separate support packages: Starter, Premium, Premium Advanced and Premium Expert. All packages come with technical and functional support, and all packages except Starter come with assigned HR consultants. As for the Premium Advanced and Expert packages, consultants are willing to demonstrate the use of features that have been customized to an organization's specific needs, follow up regularly for quality assurance, audit and clarification purposes, and monitor HR campaigns.

Email: Not provided on the vendor’s website. Subscribers can presumably email consultants for support, but the website doesn’t provide specifics or a general-purpose support email.

Phone: Not provided on the vendor’s website. However, users can presumably contact support by phone after subscription.

Training: Free training materials include documentation, invitations to customer training events, and workshops on best practices. Or, purchase in-depth training, called Talentsoft Academy Packages, at Talentsoft Academy. The packages come with summaries, certificates, exercises and tutorials. Packages are available for separate modules such as talent acquisition and management, learning, platform and more.

Tickets: No information available on the vendor’s website about the ticketing process.