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#16

Workday Talent Management is ranked #16 in the Employee Assessment Tools product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Workday Talent Management Pricing

Based on our most recent analysis, Workday Talent Management pricing starts at $99 (Per User, Monthly).

Price
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Starting From
$99
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

Workday Talent Management is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Workday Talent Management:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Workday Talent Management Benefits and Insights

Why use Workday Talent Management?

Key differentiators & advantages of Workday Talent Management

  • Better Career Building: Employees experience greater investment from employers and get the chance to seek out opportunities. This includes mentorships, extra projects, and strengthening connections to ensure each worker is living their best life.
  • More Complete Workforce: Ensures there are no gaps in competencies or long lapses during turnover or vacancies created by promotion. The strong recruiting tools make it easy to screen, seek out, interview, hire and onboard candidates. Comprehensive skill analysis shows where the company needs more specialized talent.
  • Increased Collaboration: Provides an open line of communication for workers with a feedback tool and regular check-ins. This lets users improve and get into the habit of thinking critically and helping their peers.
  • Saves Time and Money: Eliminates multiple integration fixes by combining compensation, learning, recruiting, talent management and workforce management. It allows staff to align personal goals with business-wide and gives them visibility into where their strengths and weaknesses lie.

Industry Expertise

Workday received recognition when it was put in the leaders quadrant of the 2020 Gartner Magic Quadrant for Cloud Financial Planning & Analysis 1 for the fourth time. In August of 2020, it announced a partnership with IBM to work on a joint solution for business and community planning. Specifically, it helped workers get back into the workplace under safe conditions post COVID-19. In addition to talent management, Workday also provides management of analytics, financial management and human capital management for many industries, including some Fortune 50 companies.

Workday Talent Management Reviews

Average customer reviews & user sentiment summary for Workday Talent Management:

User satisfaction level icon: great

2053 reviews

83%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Workday Talent Management reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Customer Service: Over 90% of users who mentioned the support said the customer service was friendly, efficient and exceedingly helpful.
  • Good Functionality: Users were happy with the features in over 90% of reviews that mentioned them.
  • PTO/Leave Management: More than 90% of all users who discussed the leave management aspect were pleased with the feature.
  • Price: Reviewers felt that it was appropriately priced in over 80% of the reviews that mentioned it.
  • Integration: Over 80% of users who discussed integration felt it had excellent interoperability.
  • Recruiting: Users who discussed the recruiting features were satisfied in over 70% of reviews that covered it.

Cons

  • Difficult Learning Curve: Just under 90% of all users who mentioned the implementation process said that it took too long to learn and they wanted more training.
  • Not Intuitive: More than 50% of users who discussed the useability said it was hard to navigate and has confusing design elements.

Researcher's Summary:

Workday is a talent management, HCM and workday management app. Reviewers loved the friendly customer service and felt the PTO feature worked well when it came to leave management. Reviewers also felt they got good value for their money in the majority of reviews that talked about price. Integrations were praised as being functional. That included the API, compliance service and third-party apps in general. Last, users especially like the recruiting tools that helped with acclimating new hires, candidate selection and gave insight into the organizational structure.
Reviewers had the biggest issues with its ease of use. While there was a significant minority who felt that it worked just fine, others struggled with the design and navigation. Several said it was, “clunky.” In particular, users had issues with the way it handled permissions and access. They described it as a difficult process to see all the information they needed. The other big issue was the learning curve. Many described it as over-complicated and said it updated too frequently. They felt it was difficult to learn.
Workday is a good option for medium to large enterprises. It may be too complicated and expensive for small business owners. It’s especially helpful in recruiting and employee data management for companies that need greater functionality.

Key Features

  • Talent Management and Skill Development: Grants a greater understanding of skill gaps and development to aid in recruiting and staffing. Helps elucidate and aid in talent management with calibration, candidate profiles, continuous feedback, embedded reporting, goal management, professional developments, reviews, surveys, and more. In addition to examining external candidates, it provides a breakdown in competencies to understand how to best utilize current staff.
  • Recruiting and Talent Acquisition: Manages the employee life cycle from start to finish. It has tools for job creation, recruiting and onboarding to guide employees through the entire process. The platform provides communication for the hiring team, high-volume efficiency, proactive talent sourcing, management for interviews, security and compliance and a space where users can see job openings and applicants. Furthermore, it builds a staffing pipeline and automates workflow to make the process much easier. A recruiting hub allows people to see candidates, assessment, tasks and referral candidates. Overall, it helps create an efficient hiring process for the whole company.
  • Integrations: Integrates with Google, Microsoft Teams, Outlook and Slack.
  • Professional Development: Provides professional reviews and development. Managers can make decisions based on skill sets. Employees can ensure their personal goals are aligned with broader company objectives. Some of its elements include career planning, goal management, internal mobility, performance enhancement and visibility with talent.
  • Customization: Comes with multiple personalization options for teams that have special needs or a more complex workflow.
  • E-Learning: Learners get access to rich, interactive content to help with competency development and engagement within the flow of a day’s work. Content is curated for individuals and personalized for better engagement. It’s within the program, so users don’t have to navigate a complicated system to access it. Leaders can create learning campaigns to fill skill-gaps and encourage career development and see how it impacts training. It also lets users create course catalogs and learning plans, store content and stream content.
  • Assessments: Hosts interactive video with multiple-choice questions and text answers to users so they can remember what they’re learning. It comes with accessibility elements by transcribing videos, in-video search and more.
  • Diversity: Enables policies to ensure equity across demographics and aims to make everyone feel welcome in the workplace. It measures hiring and promotions and assigns scores on an index so leadership can have a frank analysis of how diversity plays into the organization and where they can improve. Users can also create opportunities to increase equity, develop a more varied background of leaders, put plans into action, measure the effectiveness, remove bias from hiring and create a company culture that appreciates the unique strengths of people from all walks of life.
  • Reporting and Analytics: Centralizes all data including benchmarks, budgets, finance and workforce calculations, planning data, legacy app analysis, third-party app information, plans and more. Teams can examine and pull reports with the Discovery Boards feature and use augmented analytics to get at answering the tough questions. The platform helps with this analysis with features such as graph processing, machine learning and pattern detection.
  • Other Services: In addition to talent management, the solution also offers accounting, auditing, automation for professional services, cash and asset management, enterprise planning, enterprise planning, spending management, payroll, product extensions and workforce management.

Limitations

These are the known limitations of Workday based on user feedback:

  • Not user friendly
  • Employee data sometimes difficult to access
  • Difficult to access reporting
  • Needs better notifications

Suite Support

Supports users by phone, online chat and provides a Workday community where users can ask questions and get information on updates. Customer service is available 24/7. The company provides additional resources for users such as blogs, e-books, data sheets videos and webinars. It also has training and support during implementation and beyond.

mail_outlineEmail: Users can email their representatives after they’ve signed up for the account.
phonePhone: The phone number varies for different areas and cities in Africa, Asia Pacific, Canada, Europe, Mexico, and the U.S. Users can identify the correct number by looking on the website. Users can contact sales at +1 (866) 951-9002 and can reach the company headquarters at +1 (877) 967-5329.
schoolTraining: It has support and training for onboarding, the transition to production and an analysis of the business side of the equation. Representatives help users get acclimated and then check in once a year to see if an organization is meeting its goals.
local_offerTickets and Live Chat: There’s a live chat on the website 24/7.
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