IntelliShift Reviews & Pricing

by IntelliShift | Founded 2002, Commack, NY

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Overview Pricing Benefits Reviews Features

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What is IntelliShift?

Industry Specialties: Serves all industries

IntelliShift (formerly Silent Passenger) facilitates robust, end-to-end vehicle and asset operations management. Based on the cloud, it provides modules for operation intelligence, telematics, compliance, maintenance, customer management, route, safety and fuel management.

It offers AI-powered actionable data insights with unified data to help users predict results and optimize business performance. Its key benefits include seamless integration with other existing suites, easy deployment, safety metrics and decreased cost per asset.

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User Sentiment

Based on 140 reviews:

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IntelliShift Pricing

Based on our most recent analysis, IntelliShift pricing starts at $17 (Monthly).

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Starting From: $16.98
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

IntelliShift is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for IntelliShift:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

IntelliShift Benefits and Insights

Why use IntelliShift?

Key differentiators & advantages of IntelliShift

Enhance Performance: Align day-to-day actions with set KPIs using IoT analytics tools that uncover insights to optimize overall operational performance.
Ensure Fleet Safety: Support fleet and asset safety for heavy equipment, shipping containers, freight and more through IoT telematics and asset tracking.
Improve Compliance: Cut productivity loss and unnecessary costs that result from fines, late fees and sudden vehicle breakdowns.
Aid Customer Satisfaction: Keep customers happy through optimized routing at minimized overhead costs using route planning capabilities powered by AI. There are also tools that enhance customer relationships.
Maximize Productivity: Reduce downtime and disruptions in assets and fleets, resulting in greater productivity. Receive timely alerts and notifications for regular checkups and repairs due for a vehicle or heavy machinery.
Save Costs: Reduce fuel consumption using data-driven insights. Integrated fuel cards with telematics data and real-time alerts for routine maintenance reduce the chance of complete vehicle breakdown.

Industry Expertise

Provides tailor-made solutions to the construction, field services, food and beverage, higher education, public transit, utilities and water authorities industries. It’s most suitable for large organizations that have more than 100 operators, equipment, assets and vehicles.

IntelliShift Reviews

Average customer reviews & user sentiment summary for IntelliShift:

140 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of IntelliShift reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Simple UI: Its straightforward user interface helps even new users learn and navigate through the system with ease, according to 100% of reviews on this feature.
Intuitive Functions: All functions of the software are extremely intuitive and easy to set up, as indicated by 100% of users referring to this aspect.
Actionable Data Insights: All reviews on this feature reflect that actionable data insights about fuel consumption, vehicle location, driver safety and vehicle condition improve decision-making and operational efficiency.

Cons

Inaccurate Locations and ETAs: More than 85% of reviews on this element suggest that it shows inaccurate locations and ETAs for fleet and product deliveries.
Slow Reporting: Running reports for the entire fleet can be slow sometimes, as indicated by 80% of reviews on the topic.
Lags: The software occasionally lags and takes a minute to update information, according to 100% of reviews on this aspect.

Researcher's Summary:

IntelliShift’s end-to-end suite is a good fit for fleet managers that require software with a simple user interface along with intuitive functions and features. Users also get all-time access to actionable insights such as fleet location, fuel consumption, driver safety and vehicle condition, which help make necessary decisions to optimize fleet management. On the other hand, user reviews indicate that it occasionally shows inaccurate locations and ETAs, and it lags while updating information. Running fleet-wide reports is also cumbersome. Despite the drawbacks, it can be a good choice for companies in need of robust TMS software.

Key Features

Operations Intelligence: Embedded analytics with operational intelligence drives optimized business performance. Powerful tools connect, analyze and extrapolate actionable data insights for better decisions.
Telematics: Offers end-to-end visibility for asset and fleet management, along with asset tracking capabilities to secure all assets.
Compliance: Provides integrated tools such as a field app to digitally inspect reports and a logbook to ensure federal regulation compliance.
Route Management: AI-based technology for productivity optimization and route management boost optimization on delivery and service, reducing delivery times, fuel usage and disruptions.
Safety Management: Includes operator safety monitoring and scorecards that manage, monitor and coach fleet drivers, resulting in reduced risks across all fleets. Video telematics pairs video recordings with Silent Passenger telematics that give complete visibility at all times.
Maintenance: Provides real-time data about all assets and schedules alerts for repair and routine maintenance that further help minimize disruptions.
Fuel Management: Integrated tools for fuel cards provide precise insights for fuel consumption patterns that uncover saving opportunities and control overall fuel costs.
Customer 360: Delivers CRM capabilities to optimize customer experiences and encourage retention. Helps personalize customer engagement, resulting in improved last-mile deliveries.