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#9

Kuebix is ranked #9 in the Transportation & Logistics CRM Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Kuebix Pricing

Based on our most recent analysis, Kuebix pricing starts at $0 (Usage-Based, Freemium).

Price
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Starting From
$0
Pricing Model
Usage-Based, Freemium
Free Trial
Yes, Request for Free

Training Resources

Kuebix is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Kuebix:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Kuebix Benefits and Insights

Why use Kuebix?

Key differentiators & advantages of Kuebix

  • Increase Freight Savings: Compare rates side-by-side with available options to cut costs and save money on shipments. Always use the most cost effective method to transport goods from warehouse to customer. 
  • Leverage All Modes of Transportation: Ship items using any transportation method with multi-modal capabilities. Supports shipping via ground, ocean or air all in one system. 
  • Boost Process Speeds: Complete implementation quickly in a matter of weeks or months as compared to other products that would otherwise take years to finish. 
  • Enhance Collaboration: Stay in touch with suppliers and stakeholders while also giving them a place to do business and upload necessary documentation. 
  • Integrate With Ease: Seamlessly integrate with all third-party or internal systems and keep preferred warehouse management and ERP systems intact and their workflows running smoothly. 
  • Gain Actionable Insights With Analytics: Analyze and report on critical information to make educated decisions on shipping processes while holding suppliers and carriers accountable. 

Industry Expertise

A widely adopted platform that serves the shipping, distribution and supply chain spaces and has a variety of well-known customers. Its cloud-based setup makes it a perfect fit for companies of all sizes.

Kuebix Reviews

Average customer reviews & user sentiment summary for Kuebix:

User satisfaction level icon: excellent

257 reviews

94%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Kuebix reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Easy to Use: All reviews on usage suggest that it’s highly intuitive, making it easy to understand and use.
  • Customer Service: Support is quick and highly responsive, according to 100% of reviews on the same.
  • Comprehensive Suite: Its ability to serve all supply chain requirements and handles all from setting shipments to accessing reports is helpful, as noted by 100% of reviews on functionality.
  • Saves Time: All users mentioning this aspect agreed that sorting through different quotes and pulling all of them from LTL carriers simultaneously helps save time.
  • Budget-Friendly: All reviews on product cost indicate that the software is extremely cost effective as compared to competitors that offer TMS solutions.

Cons

  • Report Tracking: It can be cumbersome and tedious to track reports, as suggested by 85% of reviewers mentioning this feature.
  • Inbound Shipments: The software doesn’t track information for shipments coming inbound, according to all reviews on the topic.
  • Tedious Shipment Bookings: More than 55% of reviews on shipment bookings indicate that it’s tedious and time-consuming to book shipments.

Researcher's Summary:

Kuebix provides solutions for transportation management with freight intelligence and is widely used by companies of all sizes. As suggested by most user reviews, it has slow and tedious report tracking and lacks information to track inbound shipments. The amount of time it takes to book shipments was another complaint. Despite those issues, it has a lot to offer, including a comprehensive suite of features that generally save a lot of time. Moreover, its easy-to-use UI, affordable cost, and quick and effective customer service make it a strong contender for companies looking for a TMS solution.

Key Features

  • Rate Negotiation: Dive into shipping options to choose the best service levels and rates for shipments. Compare and view rates for any mode of transportation to increase savings. 
  • Spot Quotes and Services: Request spot quotes for freight volumes to lower freight costs. An expansive and accessible shipping community enables finding the best rates for freight volumes and service levels. 
  • Easy Booking: Book shipments directly through the system. After connecting with a carrier, get shipments booked and ready to go in a few clicks. 
  • Shipment Tracking: Stakeholders can gain full real-time visibility into critical shipments. Customers can see exactly where their product is and when it’s expected to arrive, which can boost customer satisfaction. 
  • Automatic Freight Audit and Pay: Automatically audits carrier invoices against rate quotes that have been approved. Identifies rates that should be disputed by pointing out unexpected fees. When a correct pay amount has been put together, the system can automatically deduct it from an invoice. 
  • Claims Management: Maintain historical claims and organize them to ensure none are passed over by accident. 
  • Carrier Management: Supports and tracks important carrier tasks, schedules and customer or client interactions to help gauge a carrier’s performance. 

Limitations

User feedback suggests the following product limitations at the time of this review:

  •  Tracking shipment reports is cumbersome and tedious. 
  •  Booking shipments is challenging and time-consuming. 

Suite Support

mail_outlineEmail: Visit the contact page.
phonePhone: Not listed.
schoolTraining: Visit the Resource Center for videos, webinars, reports, case studies and more.
local_offerTickets: Send through the contact page for technical assistance.

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