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#37

MyRouteOnline is ranked #37 in the TMS Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

MyRouteOnline Benefits and Insights

Why use MyRouteOnline?

Key differentiators & advantages of MyRouteOnline

  • Saves Cost: Create efficient paths that cover the maximum dispatches in the least miles. Save on fuel, vehicle repairs and operational expenses. 
  • Improves Planning and Management: Automated route planning in advance ensures streamlined routes and dispatch operations. Predicts arrival time that leaves chances to modify or cancel routes anytime. 
  • Driver Experience: Enhances driver experience with optimized routes and turn-by-turn directions. The mobile app offers drivers easy access to dispatch and route details. 
  • Customer Satisfaction: Optimizes multiple stops to enable service representatives and technicians to visit customers on time. Prompt assistance and timely delivery improves customer satisfaction and boosts retention rates. 
  • Free Trial: Offers a free trial without submitting any payment information to help users make an informed purchase decision. 

Industry Expertise

Serves a variety of industries such as trucking, insurance, telecommunications, real estate and delivery.

Key Features

  • Reloading and Importing Contacts: Review, modify and update route plans. Save new plans and delete redundant information in a few clicks. Upload and import customer contacts and addresses, including comments, package ID and other details from the cloud. 
  • Optimize Routes: Arrange up to 350 dispatches per run and specify the time for individual locations. Modify routes within planned routes or divert to new directions from any site. 
  • Territories and Multi-routing: Devise pre-defined dispatch routes with mixed territories. Set different parameters for multiple paths. Automatically calculates and creates domains equal to the number of courses. 
  • Saving and Exporting Routes: Save several routes online or export to Excel and view them on computers. Share paths on email with multiple drivers and customers in a click and transfer them to Google Maps, Garmin and TomTom. 
  • Add-ons and Integrations: Offers mobile app assistance to navigate directions. Track delivery drops for drivers in real time. Integrates with TomTom webfleet for dispatch and tracking features. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Challenging toll management. 
  •  Training resources are unhelpful and challenging to find on the dashboard. 
  •  Cumbersome regular route adjustments. 
  •  Routing to apartment addresses is complex. 

Suite Support

mail_outlineEmail: [email protected] or [email protected].
phonePhone: +1 (617) 232-2208.
schoolTraining: Case studies and user guides for generic information.
local_offerTickets: Not available.
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