ShipHawk Reviews & Pricing

by ShipHawk | Founded 2012, Santa Barbara, CA

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Overview Pricing Benefits Reviews Features

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What is ShipHawk?

Industry Specialties: Logistics, Freight, Parcel and Blind Shipping, Service Level Optimization, Line-Item Shipping, Shipping Analytics

Overview

ShipHawk is an advanced packing and shipping software serving high volume retail, wholesale and eCommerce companies. It is highly scalable and expands with business. Customize infrastructure, business rules, automate warehouse operations, reduce shipping costs and enable faster order processing.

The vendor offers consultation to help enhance efficiency, fulfill goals and learn and carry out best practices. Technical validation and project proposal session with the engineers helps understand the project requirements, scope and cost to ensure these goals can be achieved. The team ensures all best practices are implemented and helps maximize ROI through features like multi-carrier packing and shipping and the flexibility to operate from anywhere.

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User Sentiment

Based on 36 reviews:

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ShipHawk Pricing

Based on our most recent analysis, ShipHawk pricing starts at $12,000.

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Starting From: $12,000
Pricing Model: Still gathering data
Free Trial: Still gathering data

Training Resources

ShipHawk is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ShipHawk:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ShipHawk Benefits and Insights

Why use ShipHawk?

Key differentiators & advantages of ShipHawk

Benefits

Mobile Access: Access multiple carriers and 3PLs on a single platform and eliminate the need for manual quoting in different systems. Get rates, book shipments and manage orders in a single place.
Increase Customer Satisfaction: Enable customers to rate their experience based on cost, time, service level, carrier and carrier type after every order fulfillment. Provide an optimal delivery experience to the customer at low costs.
Optimize Packing: Choose and select the right packing box for shipments and avoid paying unnecessary costs using packing optimization. Ship large parcels by optimizing across multiple modes, building packing boxes and arranging them into pallets. Receive suggestions on when to and not to palletize. Automate the packing process using smart packing and save time.
Free Demos: Take advantage of free demos to ensure the features enhance performance.
Stay Up To Date: Get access to important insights using real-time shipping data and analytics, custom reporting, shipping documentation and on-brand track and trace. Gain more visibility into pack and ship performance and start working on shipping KPIs.
Automate Warehousing Operations: Manage operations and identify areas of improvement. Automate and track the movement of orders through different warehouses and ensure they are based on established rates and desired transit time.
Reduce Costs: Optimize packaging and reduce the amount of packing material required in order processing. Access real-time analytic information to accurately calculate and avoid paying unnecessary costs.
Increase Efficiency: Increase order fulfillment efficiency by optimizing across different stores and warehouses. Find the optimal distribution points and routes for every order based on availability, delivery location and origin options.

Industry Expertise

The vendor serves high-volume retail, wholesale and eCommerce companies.

ShipHawk Reviews

Average customer reviews & user sentiment summary for ShipHawk:

36 reviews

96%

of users would recommend this product

Key Features

Multi-Carrier Shipping: Assign suitable carriers for orders, optimize for cost, time, service level, carrier and carrier type and increase customer satisfaction.
Dynamic Rules Engine: Customize carrier and service selection, create and manage unique shipping rules and policies, provide in-cart rate and promotion management and fulfill deliveries on time.
Business Intelligence: Compile disparate fulfillment and shipping data in one place and get real-time access to important shipping insights. Monitor carrier performance and operational metrics to maintain productivity. Automate the reporting process each time an order is fulfilled to keep everyone informed.
Smart Packing: Leverage smart packing that operates on a proprietary bin-packing algorithm. It selects packing boxes based on available containers in each DC.
- Package Optimization: Use the right size packaging carton for each order, reduce wastage of material and save extra material costs.
- Mode Optimization: Choose to send larger parcels as palletized boxes or individual cartons. Optimize each box and assemble these into pallets for shipping larger LTL shipments.
Documentation: Document important data entries and reduce duplication by generating shipping documentations. These include labels and bills of lading, invoices, packing slips, pick tickets and more.
Automation: Automate the packing process to ensure every carrier is packed in the right box or palette, calculate final packed weights, dimensions and shipping costs. Automate post order fulfillment rating, allowing the customers to rate products and enhancing satisfaction rates. Save time and costs by automating the process of warehouse and inventory management.
Real-Time Analytics: Make data-driven decisions and improve customer satisfaction. Leverage the collected data to process orders faster, print shipping documents, access custom reporting and accurately determine costs.
Comprehensive shipping APIs: Choose from hundreds of carriers and 3PL options, generate shipping documentation and create and apply customer, carrier, item or order-specific business rules.
NetSuite and Acumatica: Manage shipping operations for Netsuite and Acumatica-based companies. Automate warehouse operations and optimal packing while saving costs using advanced analytics.