RingEX Pricing

Based on our most recent analysis, RingEX pricing starts at $20 (Monthly).

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Starting From: $19.98
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

RingEX is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for RingEX:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

RingEX Benefits and Insights

Why use RingEX?

Key differentiators & advantages of RingEX

Increased Productivity: RingEX streamlines communication tasks, allowing employees to focus on core responsibilities without the distraction of managing multiple platforms.
Cost Efficiency: By consolidating various communication tools into one platform, RingEX reduces the need for multiple subscriptions, lowering overall operational costs.
Enhanced Collaboration: The software facilitates seamless collaboration through integrated messaging, video conferencing, and file sharing, fostering a more connected and efficient team environment.
Scalability: RingEX can easily scale with your business, accommodating growth without the need for significant additional investment in new communication infrastructure.
Improved Customer Service: With unified communication channels, customer service teams can respond more quickly and effectively, enhancing customer satisfaction and loyalty.
Data Security: RingEX employs robust encryption and security protocols to protect sensitive business communications, ensuring compliance with industry standards.
Flexibility: The software supports remote work by providing access to communication tools from any location, enabling a more adaptable and resilient workforce.
Integration Capabilities: RingEX integrates with existing business applications, such as CRM and project management tools, creating a cohesive and efficient workflow.
Analytics and Reporting: The platform offers detailed analytics and reporting features, allowing businesses to monitor communication patterns and optimize processes based on data-driven insights.
Reliability: With high uptime and robust support, RingEX ensures that your communication channels remain operational, minimizing downtime and disruptions.

Industry Expertise

RingEX is a unified communications and collaboration solution that is best suited for businesses of all sizes that need a comprehensive and affordable way to manage their communications and collaboration needs.

Synopsis of User Ratings and Reviews

Based on an aggregate of RingEX reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Unified Platform: RingEX consolidates voice, video, messaging, and collaboration tools into a single platform.
User-Friendly Admin Portal: The intuitive admin portal simplifies administrative tasks, such as configuring voicemail greetings and managing call routing.
AI-Powered Enhancements: RingSense AI integration provides real-time smart notes, AI-generated message summaries, and GPT semantic search, boosting productivity and communication efficiency.
Mobile Accessibility: Highly-rated mobile apps for iOS and Android enable users to manage business communications from anywhere.

Cons

Call Connectivity Issues: Users frequently report problems with calls only connecting on certain devices and voicemails going missing.
Cumbersome Setup: Getting started with RingEX can be a difficult process for new users.
Limited Call Analytics: Users express dissatisfaction with the lack of detailed call analytics and reporting features.
Subpar Sound Quality: Some users experience poor sound quality during calls, impacting communication clarity.
System Stability Problems: RingEX can suffer from system crashes, causing disruptions to communication and workflow.

Researcher's Summary:

Want to know if RingEX is the real deal for unified communications? RingEX, a UCaaS solution by RingCentral, offers a robust feature set including messaging, video conferencing, phone calls, and webinars, all within an intuitive interface. Users rave about the convenience of managing business calls on personal devices with the well-received mobile apps for iOS and Android. Features like screen sharing and team collaboration tools are reported to enhance productivity and communication. However, users also report frequent technical issues such as call quality problems, system crashes, and difficulties joining video meetings. A recurring theme in user reviews is the challenge of resolving technical issues with customer support, with some issues remaining unresolved for extended periods. While initial setup is reported to be challenging, once operational, users find the platform easy to use and appreciate the ability to make changes without third-party assistance. RingEX seems best suited for businesses that prioritize a comprehensive feature set and mobile accessibility over rock-solid reliability and responsive customer support.

Key Features

Notable RingEX features include:

Unified Messaging: Consolidates emails, voicemails, and text messages into a single inbox for streamlined communication.
Video Conferencing: Supports HD video calls with up to 250 participants, including screen sharing and virtual backgrounds.
Call Analytics: Provides detailed call logs, performance metrics, and real-time monitoring to optimize communication strategies.
Mobile App: Offers a fully functional mobile application for iOS and Android, enabling users to stay connected on the go.
Integration Capabilities: Seamlessly integrates with popular CRM systems like Salesforce and HubSpot, enhancing workflow efficiency.
Auto Attendant: Features customizable automated greetings and call routing to ensure calls reach the right department or individual.
Team Collaboration Tools: Includes shared calendars, task management, and file sharing to facilitate teamwork and project management.
Security and Compliance: Adheres to industry standards such as GDPR and HIPAA, ensuring data protection and regulatory compliance.
VoIP Calling: Delivers high-quality voice calls over the internet, reducing traditional phone line costs and improving call clarity.
Presence Indicators: Displays real-time availability status of team members, making it easier to coordinate and communicate effectively.
Customizable User Interface: Allows users to personalize their dashboard and interface settings to match their workflow preferences.
Call Recording: Enables recording of calls for training, quality assurance, and compliance purposes, with easy access to playback.
Multi-Device Support: Ensures seamless transition between desktop, tablet, and mobile devices without losing call continuity.
Scalability: Easily scales to accommodate growing businesses, from small teams to large enterprises, without compromising performance.
24/7 Customer Support: Provides round-the-clock technical support through various channels, including phone, chat, and email.

RingEX Reviews & Pricing

What is RingEX?

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