UCx with Webex Pricing

Based on our most recent analysis, UCx with Webex pricing starts in the range of $100 - $500.

Get Price Quote

Price: $
$
$
$
$

i
Starting From: Undisclosed
Pricing Model: Per User, Monthly, Quote-based
Free Trial: Yes, Request for Free

Training Resources

UCx with Webex is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for UCx with Webex:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

UCx with Webex Benefits and Insights

Why use UCx with Webex?

Key differentiators & advantages of UCx with Webex

Enhanced Collaboration: UCx with Webex integrates messaging, calling, and meetings into a single platform, allowing teams to collaborate seamlessly and efficiently.
Increased Productivity: By consolidating communication tools, employees spend less time switching between apps and more time focusing on their tasks.
Scalability: The platform can easily scale to accommodate growing businesses, ensuring that communication needs are met as the organization expands.
Cost Efficiency: Combining multiple communication services into one reduces the need for separate subscriptions, lowering overall operational costs.
Improved Security: UCx with Webex offers robust security features, including end-to-end encryption, to protect sensitive business communications.
Flexibility: The software supports various devices and operating systems, allowing employees to work from anywhere, whether in the office or remotely.
Streamlined IT Management: Centralized administration tools simplify the management of user accounts, permissions, and settings, reducing the burden on IT departments.
Enhanced Customer Experience: Integrated communication tools enable quicker response times and more effective customer interactions, improving overall satisfaction.
Real-Time Analytics: Access to detailed usage reports and analytics helps businesses make informed decisions and optimize their communication strategies.
Customizable Workflows: The platform allows for the creation of tailored workflows that align with specific business processes, enhancing operational efficiency.
Reliable Performance: UCx with Webex is built on a robust infrastructure that ensures high availability and minimal downtime, supporting continuous business operations.
Seamless Integration: The software integrates with a wide range of third-party applications, enabling businesses to leverage existing tools and systems.
Enhanced Mobility: Mobile apps provide on-the-go access to communication tools, ensuring that employees remain connected and productive regardless of their location.
Unified User Experience: A consistent interface across all devices and platforms simplifies user adoption and reduces the learning curve for new users.
Support for Hybrid Work: The platform's flexibility and remote capabilities support hybrid work models, allowing businesses to adapt to changing work environments.

Industry Expertise

UCx with Webex is best suited for medium to large organizations that need to communicate across multiple channels, including voice calls and call center support. It is also a good choice for companies that operate internationally or have employees who speak different languages.

Synopsis of User Ratings and Reviews

Based on an aggregate of UCx with Webex reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Simple, Centralized Experience: UCx with Webex offers a unified platform that combines calling, messaging, video meetings, and file sharing, simplifying communication and collaboration for businesses.
Flexible Collaboration: Users can easily initiate "space" meetings for up to 300 participants (depending on the package) directly from their virtual workspaces, fostering seamless teamwork.
Effortless Calling: The platform's deep integration with Webex enables users to make calls with a single click directly from the app, streamlining communication.

Cons

Limited Information on Specific Issues: While user reviews are generally positive, they lack details about specific problems encountered. This absence of concrete drawbacks makes it difficult to assess potential downsides for businesses with particular needs.

Researcher's Summary:

Is UCx with Webex the bee's knees when it comes to unified communications, or does it fall flat? User reviews from the past year present a somewhat mixed bag. While UCx with Webex is lauded for its comprehensive suite of communication tools, including messaging, meetings, and enterprise VoIP, some users have expressed frustration with TPx's support model. For instance, the standard ticketing and escalation processes can feel cumbersome, especially for those accustomed to more agile support experiences. However, the platform's innovative features haven't gone unnoticed, as evidenced by its 2022 Unified Communications Product of the Year award.

UCx with Webex shines when it comes to its all-in-one approach. The platform integrates seamlessly with Webex, providing a centralized hub for calling, messaging, video conferencing, and more. This is a major advantage over disparate systems, which can lead to confusion and inefficiency. Moreover, UCx with Webex prioritizes security with end-to-end encryption, ensuring that sensitive conversations remain confidential. However, the platform's reliance on a traditional support model can be a drawback for some. Users accustomed to instant support might find the ticketing system a bit clunky.

Overall, UCx with Webex is best suited for companies that value a comprehensive, managed solution for their communication needs. If you're comfortable with a traditional support structure and prioritize a secure, feature-rich platform, UCx with Webex is worth considering. However, if you require lightning-fast support and prefer a more hands-on approach, you might want to explore other options.

Key Features

Notable UCx with Webex features include:

Integrated Messaging: Seamlessly send and receive messages within the same platform, reducing the need to switch between different applications.
High-Quality Video Conferencing: Experience crystal-clear video calls with support for HD video, ensuring effective face-to-face communication.
Screen Sharing: Share your screen with colleagues during meetings to enhance collaboration and streamline presentations.
File Sharing: Easily share documents, images, and other files directly within the chat or meeting interface.
Virtual Backgrounds: Customize your video call background to maintain privacy or add a professional touch to your meetings.
Meeting Recording: Record meetings for future reference or to share with team members who couldn't attend.
End-to-End Encryption: Ensure your communications are secure with robust encryption protocols.
Presence Status: View the availability of your contacts in real-time, helping you determine the best time to reach out.
Mobile App: Stay connected on the go with a fully-featured mobile application for both iOS and Android devices.
Third-Party Integrations: Integrate with popular tools like Microsoft Office 365, Google Workspace, and Salesforce to streamline workflows.
Customizable User Interface: Tailor the interface to suit your preferences and improve your user experience.
Advanced Analytics: Access detailed reports and analytics to monitor usage patterns and optimize communication strategies.
AI-Powered Features: Utilize AI-driven functionalities such as noise cancellation and real-time transcription to enhance meeting quality.
Breakout Rooms: Create smaller, focused group discussions within larger meetings to facilitate more effective collaboration.
Polling and Q&A: Engage participants with interactive polls and Q&A sessions during meetings.
Call Management: Manage incoming and outgoing calls with features like call forwarding, voicemail, and call transfer.
Global Reach: Connect with team members and clients worldwide with support for international calling and multilingual interfaces.
Compliance and Regulatory Support: Adhere to industry standards and regulations with built-in compliance features.
Custom Branding: Add your company’s branding elements to the platform for a consistent corporate identity.
24/7 Support: Access round-the-clock technical support to resolve any issues promptly.

UCx with Webex Reviews & Pricing

What is UCx with Webex?

#58