Workspace ONE Reviews & Pricing

by Omnissa | Founded 2018, Mountain View, CA

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What is Workspace ONE?

Industry Specialties: Finance, Retail, Technical, Transportation, Business Services.

Workspace ONE is a sophisticated software solution designed for Unified Endpoint Management, offering comprehensive control over a wide array of devices and applications. It is particularly well-suited for industries such as healthcare, finance, and education, where secure and efficient device management is crucial. The platform's standout features include seamless integration capabilities, robust security protocols, and a user-friendly interface that simplifies complex management tasks. Users appreciate its ability to streamline operations and enhance productivity through centralized management. Compared to similar products, Workspace ONE is praised for its flexibility and scalability, accommodating diverse organizational needs. Pricing details are not readily available, so it is advisable for potential users to contact SelectHub for a tailored quote. Overall, Workspace ONE stands out for its unique blend of functionality and ease of use, making it a valuable asset for businesses seeking to optimize their endpoint management strategies.

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Workspace ONE Pricing

Based on our most recent analysis, Workspace ONE pricing starts at $4 (Per User, Monthly).

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Starting From: $3.78
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Workspace ONE is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Workspace ONE:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Workspace ONE Benefits and Insights

Why use Workspace ONE?

Key differentiators & advantages of Workspace ONE

Enhanced Security: Workspace ONE provides robust security measures, such as conditional access and data loss prevention, ensuring sensitive company data remains protected across all devices.
Streamlined Device Management: With Unified Endpoint Management, IT teams can manage all devices—laptops, smartphones, tablets—from a single platform, reducing complexity and improving efficiency.
Improved User Experience: Employees enjoy seamless access to applications and resources with single sign-on capabilities, enhancing productivity and satisfaction.
Cost Efficiency: By consolidating multiple management tools into one, organizations can reduce software licensing costs and administrative overhead.
Scalability: Workspace ONE easily scales to accommodate growing businesses, supporting a wide range of devices and operating systems without additional infrastructure.
Compliance Assurance: Automated compliance checks and reporting help organizations meet regulatory requirements, minimizing the risk of non-compliance penalties.
Remote Work Enablement: Facilitates secure remote access to corporate resources, supporting flexible work arrangements and business continuity.
Application Management: Simplifies the deployment and management of applications, ensuring users have the tools they need without IT intervention.
Analytics and Insights: Provides detailed analytics on device usage and security, enabling data-driven decision-making for IT strategies.
Reduced Downtime: Proactive monitoring and automated remediation reduce device downtime, keeping employees productive and minimizing disruptions.
Integration Capabilities: Seamlessly integrates with existing IT infrastructure and third-party applications, enhancing overall system functionality.
Customizable Policies: Allows IT administrators to create tailored policies that align with specific business needs and security requirements.
Zero Trust Security Model: Implements a zero trust approach, verifying every access request to ensure only authorized users and devices can access corporate resources.
Employee Onboarding: Simplifies the onboarding process by automating device setup and application provisioning, allowing new hires to be productive from day one.
Environmental Impact: By enabling remote work and reducing the need for physical infrastructure, Workspace ONE contributes to a smaller carbon footprint.

Industry Expertise

Workspace ONE is particularly well-suited for organizations that need to manage a diverse range of devices and applications, including mobile, desktop, and web-based applications, while ensuring security and compliance. It's ideal for businesses with a hybrid workforce, as it allows for flexible device management and access control, regardless of location or device type.

Synopsis of User Ratings and Reviews

Based on an aggregate of Workspace ONE reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Cross-Platform Compatibility: Workspace ONE UEM effectively manages devices across all major operating systems, including Windows, Mac, Android, and iOS.
Streamlined Application Management: The platform simplifies the deployment and management of enterprise applications, making it easy for employees to access the tools they need.
Robust Security Features: Workspace ONE UEM offers enhanced security measures, such as per-app VPN and comprehensive device protection against potential threats.
Third-Party Integrations: The platform's ability to integrate with solutions like Samsung Knox and on-premises applications enhances its adaptability and value in diverse IT environments.

Cons

Email Overload: Users frequently receive an overwhelming volume of email notifications from the system.
Reporting Complexities: Generating reports is a convoluted process, often requiring intricate steps and advanced knowledge.
On-Premises Performance: The on-premises deployment option is known to suffer from sluggish performance, particularly noticeable during peak usage periods.
Active Directory Dependency: The platform relies heavily on Active Directory, which can pose integration challenges for organizations without it or those seeking to reduce their reliance on it.
High Cost: Workspace ONE UEM can be expensive, particularly its licensing fees, complex pricing models, and the need for numerous add-on products to unlock full functionality.
Cloud Integration Issues: Integration with cloud solutions, especially cloud identity providers and Azure, needs improvement to ensure seamless operation in cloud-centric environments.
Performance on Low-Powered Devices: The platform can struggle on devices with limited processing power, suggesting the need for a lightweight version optimized for such hardware.
Security Concerns: Certain security aspects require attention, including addressing potential SAML vulnerabilities and bolstering data loss prevention measures.
Slow Client Deployment: Unlike some competitors that offer a push-based approach, Workspace ONE UEM relies on a pull-centric model for client updates, leading to potentially slow deployment times as devices check for updates on a schedule.

Researcher's Summary:

Is Workspace ONE really the one-stop shop for Unified Endpoint Management? User reviews from the last year reveal a mixed bag of opinions on VMware's platform. While Workspace ONE is generally lauded for its comprehensive device compatibility, robust application management, and top-notch customer support, it's not without its drawbacks.

Users consistently praise Workspace ONE's ability to wrangle a diverse herd of devices, from Windows and Mac to Android and iOS, making it a good fit for BYOD (Bring Your Own Device) setups. The platform's application deployment features are also a hit, simplifying the process of getting employees up and running with the tools they need. However, some users have voiced concerns about the platform's complexity, particularly when it comes to report generation. Additionally, the on-premises version has been called out for sluggish performance, which can be a dealbreaker for larger organizations.

Workspace ONE's strength lies in its versatility and scalability, making it a solid choice for organizations juggling a menagerie of devices and applications. However, its complexity and performance hiccups might give smaller businesses pause.

Key Features

Notable Workspace ONE features include:

Unified Endpoint Management: Manage all devices, including iOS, Android, Windows, macOS, and rugged devices, from a single platform.
Conditional Access: Implement access policies based on user, device, and application context to ensure secure access to corporate resources.
Zero Trust Security: Enforce a zero trust model by continuously verifying user and device trust before granting access to applications.
Application Management: Deploy, update, and manage applications across all devices with ease, supporting both public and internal apps.
Workspace ONE Intelligence: Gain insights and analytics on device usage, application performance, and security threats to make informed decisions.
Automated Compliance: Automate compliance checks and remediation actions to ensure devices meet corporate security standards.
Remote Support: Provide remote assistance to users for troubleshooting and resolving device issues without physical access.
Identity and Access Management: Integrate with existing identity providers to streamline user authentication and single sign-on (SSO) capabilities.
Secure Email Gateway: Protect corporate email by filtering and securing email traffic before it reaches the user's device.
Content Collaboration: Enable secure sharing and collaboration on documents and files across devices and locations.
Customizable Dashboards: Create personalized dashboards to monitor key metrics and device statuses in real-time.
Flexible Deployment Options: Choose between cloud-based, on-premises, or hybrid deployment models to suit organizational needs.
Device Enrollment: Simplify device onboarding with various enrollment methods, including QR codes and NFC tags.
Privacy Controls: Ensure user privacy by separating personal and corporate data on devices, respecting user data boundaries.
Patch Management: Automate the deployment of security patches and updates to keep devices secure and up-to-date.
Role-Based Access Control: Assign permissions and access levels based on user roles to maintain security and operational efficiency.
Network Access Control: Control network access based on device compliance status to prevent unauthorized access.
Integration with Third-Party Tools: Seamlessly integrate with existing IT systems and third-party applications for enhanced functionality.
Scalability: Support large-scale deployments with the ability to manage thousands of devices without performance degradation.
Multi-Tenancy Support: Manage multiple organizations or departments within a single instance, ideal for service providers and large enterprises.