JDA WMS Reviews & Pricing

by JDA Software Group | Founded 1985, Scottsdale, AZ

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Overview Pricing Benefits Reviews Features

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What is JDA WMS?

Industry Specialties: Serves all industries

Blue Yonder, formerly JDA WMS, provides real-time data visibility that focuses on labor utilization, customer service and warehouse operations. It optimizes warehousing processes by offering flexible modules and advanced supply chain capabilities. Its AI-driven automation inclusions can help businesses make smooth digital transitions. It is designed for higher-complexity environments like level 3 and 4 operations.

Optimized storage and selection strategies keep products organized and locatable. The AI-powered Luminate platform aims to turn users’ warehousing operation into a cost-controlled, edge-aware, service-focused portion and intelligent operating network of the supply chain.

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User Sentiment

Based on 42 reviews:

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JDA WMS Pricing

Based on our most recent analysis, JDA WMS pricing starts at $100,000 (Annually).

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Starting From: $100,000
Pricing Model: Annually
Free Trial: Yes, Request for Free

Training Resources

JDA WMS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for JDA WMS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

JDA WMS Benefits and Insights

Why use JDA WMS?

Key differentiators & advantages of JDA WMS

Improve Accuracy: Keep accurate records of products in warehouses with system-directed work for cycle counting. Prevents stock loss, damaged items and retaining obsolete inventory. Gain end-to-end control and maximize visibility by making warehousing operations transparent from supplier production through end-user consumption.
Boost Productivity: Optimize daily warehousing tasks and focus more on strategic functions. Streamlines workflow by providing real-time insights into the current workloads. It also monitors the number of completed tasks and employee downtime.
Optimize Warehousing Systems: Discover practices that are holding warehousing processes back and take corrective action. Automated collection of performance data helps give a bird’s-eye view of the entire warehouse operation and what needs to be improved.
Reduce Costs: Minimize labor costs by offering effective monitoring and labor standards. Optimizes selection and storage strategies via seamless integration with task management.
Free Trial: Get started with a 30-day free trial version.

Industry Expertise

The vendor provides expert solutions for businesses in various industries that leverage AI and machine learning. The system serves distribution, manufacturing, transportation, retail and service industries.

JDA WMS Reviews

Average customer reviews & user sentiment summary for JDA WMS:

42 reviews

84%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of JDA WMS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Improved Inventory Accuracy: Users have reported that JDA WMS helps them gain better visibility into their inventory, leading to more accurate stock counts and reduced instances of stockouts or overstocking.
Streamlined Warehouse Operations: JDA WMS offers features that optimize various warehouse processes, such as receiving, put-away, picking, and shipping, resulting in improved efficiency and productivity.
Enhanced Labor Management: Users appreciate the labor management capabilities of JDA WMS, which allow them to track employee performance, optimize task assignments, and improve overall labor utilization.

Cons

Complex Configuration: Users have reported that setting up and configuring JDA WMS can be a complicated and time-consuming process, often requiring extensive involvement from IT professionals.
Steep Learning Curve: The software's user interface and navigation can be challenging to learn, especially for new users who may need additional training and support to become proficient.
Reporting Limitations: Some users have expressed frustration with the limitations of JDA's reporting capabilities, finding it difficult to extract specific data or customize reports to meet their unique business needs.

Researcher's Summary:

User reviews paint a mixed picture. While many appreciate the robust functionality and user-friendly interface, some find the software's pricing and implementation a bit of a "heavy lift." Users highlight JDA's comprehensive feature set, including inventory tracking, order management, and picking and packing optimization, as a major strength, allowing for streamlined operations and improved efficiency. However, the complex implementation process and high cost are cited as drawbacks, particularly for smaller businesses.

What sets JDA apart is its focus on providing a complete solution for warehouse management, going beyond basic inventory control to offer advanced features like labor management and yard management. This makes it a good fit for larger enterprises with complex needs, but perhaps less suitable for smaller businesses seeking a more straightforward and affordable solution.

Key Features

Integration Support: Access standard APIs that allow for Logistyx, Centiro and OMS integration.
Task Automation: As the use of automation continues to rise, this platform supports a wide range of automation for warehousing tasks. Warehouse location and shipping processes can be automated for efficiency.
Mobile Accessibility: Receive updates on all warehousing processes and access important data through mobile applications.
Cloud-Based Deployment: Provide a safe place to store important documents with affordable deployment.
Customizable Workflows: Personalize warehousing operations with customizable workflows. Maintain ongoing productive processes while altering those that are not efficient.
Dynamic Task Management: Maximize warehouse team members' time by including tasks to accomplish as they travel from point A to point B. Allocate resources to processes as the need arises.
Yard Management: Manage all aspects of the yard like equipment, personnel and dock doors with streamlined workflows to improve efficiency.
Inbound Processing: Process inbound shipments smoothly with system-suggested storage locations, cross-docking, reverse logistics and returns processing.
Inventory Management: Gain visibility and control across the supply chain with inventory control, date/lot control, asset management, serial number tracking, quality management and cycle counting.
Outbound Operations: Provide optimal customer service with accurate, timely and efficient outbound processes. Features a touchscreen-enabled pack station, compliance checking and multiple pick methods for travel time reduction. Also includes outbound parcel operations tools for small parcels, LTL and international shipments, with track and trace capabilities.

Limitations

At the time of this review, these are the limitations according to user feedback:

Does not support payment processing functionality.
Does not support supply chain features like ASN management, customized notifications and configurable dashboards.
Does not support multi-currency or multi-language features.
Does not support RFID or barcode integration.
Poor customer support.
Places a heavy load on the operating system, often freezing if too many functions are used simultaneously.
Upgrades are frequent, expensive and unavoidable due to changes in base code.

Suite Support

Email: Not specified. Users can fill out the form from the Contact Us page.

Phone: (888) 441-1532.

Training: Training videos and certification programs. For detailed information, send an email to [email protected].

Tickets: Submit tickets using the customer support portal.

Cost of Ownership

License/Subscription Cost	On-Premise: License fee includes an upfront fee to own the software plus IP for a fixed term On-Premise WMS system costs a minimum of $1,000,000 as initial Capex Other costs or ongoing costs are over and above the Capex Cloud-based/SaaS: Subscription-based pricing model – per month per site for an unlimited number of users
Maintenance Cost	For both types of deployments, upgrades and on-going maintenance cost is over and above the upfront cost/subscription fee Provides 24X7 support through JDA Customer Support Website, access to latest product developments and product documentation, communities, software upgrades, license keys or enhancement requests, webinars and reports to get status updates on cases logged with JDA
Installation/Implementation Cost	For both types of deployments, cost is over and above the license cost/subscription fee JDA offers implementation and upgrade services for both types of deployments
Customization Cost	For both types of deployments, cost will vary based on the functional requirements or modules being added as an add-on, based on the company’s requirements
Data Migration Cost/Change Management/Upfront Switching Cost	For both types of deployments, cost will vary depending on the current software, data complexity, amount of data to be migrated and consolidated, and availability of migration tools
Training Cost	For both types of deployments, cost is over and above the license cost/subscription cost Provides JDA Training Units which are pre-paid virtual currency that allows customers to purchase any available JDA Education Services offered in JDALearn JDA Training Units can be purchased in conjunction with a JDA Product/Service or users can go directly to JDALearn and purchase JDA Training Units via credit card or purchase order JDA Training Units are available in the following JDA regions: North America, Latin America, EMEA and the Asia Pacific Each JDA Training Unit costs $100 (Americas/APAC) and €100 (EMEA)
Recurring/Renewal Costs	On-Premise: Cost is equivalent to the additional license fees to be paid for owning the software, maintenance cost, implementation cost, customization cost, and training program opted for Cloud-based/SaaS: Cost is equivalent to the recurring monthly subscription fee to be paid based on per site, implementation cost, customization cost, data migration cost plus training cost