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#5

SquareSpace is ranked #5 in the Ecommerce Order Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

SquareSpace Pricing

Based on our most recent analysis, SquareSpace pricing starts at $16 (Monthly).

Price
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Starting From
$16
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

SquareSpace is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for SquareSpace:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

SquareSpace Benefits and Insights

Why use SquareSpace?

Key differentiators & advantages of SquareSpace

  • Quick Setup: Purchase a domain or transfer to an existing one and launch an online store with a few clicks. 
  • Automate Backend Maintenance: The vendor manages overall performance and security updates. Update purchased plugins and add-ons automatically according to needs. 
  • No-Code Content Layout: Make new pages, layouts and content without complicated coding using the drag-and-drop editor. 
  • Centralize Management: Localize marketing, analytics, payment processing and social media workflows in a unified platform. Monitor developments and functioning from the dashboard. 
  • Enhance Customer Experience: Build a secure environment for transactions, provide multimedia descriptions for products and services, create member zones, and manage paid content. 
  • Build Brand Awareness: Design emails with website content, track responses and maintain contact information. Generate leads, streamline metadata and boost social media posts using SEO and social media tools. 
  • Create Engaging Content: Record, edit, share and track quality videos on multiple channels via a video studio mobile app. 

Industry Expertise

Serves any business or individual looking to boost online brand awareness.

SquareSpace Reviews

Average customer reviews & user sentiment summary for SquareSpace:

User satisfaction level icon: excellent

5450 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of SquareSpace reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Website Builder: It’s simple to create a professional website without any coding using the drag-and-drop editor, according to 70% of users mentioning this feature.
  • Ease of Use: The platform is intuitive and straightforward, according to 100% of users mentioning this aspect.
  • Domain: Squarespace helps transfer existing domains without any hassle, according to 90% of reviews mentioning domains.
  • Customer Support: Vendor’s support team offers quick and quality responses, as noted by 92% of reviews on customer support.

Cons

  • Rigidity: The drag-and-drop website editor lacks customization features, according to all users discussing personal customizations.
  • Cost: According to 92% of users reviewing the pricing structure, the solution is costlier than its competitors based on the features provided.
  • Performance Speed: 82% of users who mentioned this element said that the platform uses a lot of RAM while running and is prone to crashes.
  • Data Analytics: In-depth analytics is only available with the enterprise pricing plan, according to 67% of reviews discussing this aspect.

Researcher's Summary:

Squarespace helps businesses and individuals promote their brands digitally by launching professional websites and integrating every social account in a unified platform. According to reviews, the drag-and-drop website builder and intuitive user interface are the primary pros of the software.

But, users have noted that the drag-and-drop editor lacks intricate customizations like moving image blocks, using multiple fonts, changing website structures and more. If you’re looking to deploy the software, we advise having technical expertise in WordPress coding or CSS editing for in-depth personalization. In conclusion, Squarespace is ideal for creating fashionable landing pages for individuals and smaller businesses, especially those looking for a simple option. It’s less effective for larger organizations with big inventory and that need hyper-detailed websites.

Key Features

Website

  • Templates and Design Tools: Access customizable templates that support all major content types, like blogs, galleries, pages, calendars and more. Use the latest HTML, Javascript and CSS transcripts to edit templates. Use customized color palettes, video and background banners, images via Unsplash, Google and TypeKit fonts, a built-in photo editor and more. 
  • Layout and Pages: Use pre-designed structures to create websites and add blocks, menus, links, maps, forms, files, buttons, charts, custom codes and social media icons. Duplicate text pages, use CSS editor and create custom redirect pages. Design websites that automatically adapt to the device it is accessed on without changing the overall style of the website. 
  • Commenting System: Incorporate a commenting system that helps with community management, flagging spam messages, disabling comments, threading comments, counting individual likes and moderating content. 
  • Multiple Contributors and Access Levels: Restrict permission to access based on role and use a single login to handle multiple sites simultaneously. Provide access levels, including content editing, reporting, store managing, administrating, billing and more. 
  • Passwords and Page Lock: Lock websites with a password while editing it, use a password to create private sections and customize page displays for visitors when locked by a password. 
  • Built-In Mobile Websites: Design websites that automatically adapt to the device it is accessed on without changing the overall style of the website. 
  • App: Use an app available on Android and iOS to manage websites, add or edit pages, add images, write and edit blogs and review traffic analytics. Manage inventory, orders and customers as well as add products and issue returns while on the go. 
  • Extensions: Use third-party tools to manage sales transactions, handle inventory and accounting, file taxes, streamline bookkeeping, promote products, ship products and more. Connect with Google Analytics and Disqus. 
  • Blogging: Publish, draft, schedule and mark posts for review. Use markdown block to add text, change layouts as per the blog content and automate the process of reformatting content for email campaigns. Manage audio blocks, blog post options and podcast support for better visibility. Save excerpts and source URLs, use accelerated mobile pages to create lightweight web pages, add subscribe buttons, access built-in RSS feeds and link titles to external URLs. 
  • Portfolios: Drag and drop images, add videos and audio files to pages or blog posts, and set videos or images as backgrounds. Access a built-in image editor, create landing pages with links to sub-pages, use lightbox to highlight images, define focal points for images and auto-fill tags, tiles and descriptions when importing images. 

Commerce

  • Sell Products, Services and More: Showcase and sell thousands of products. Sell product subscriptions and services on a weekly, monthly and yearly basis. Allow booking and scheduling of services on the website. Sell digital content like ebooks and music via customized email links. 
  • Product Management: Use drag-and-drop sorting tools, tags and scheduling settings to add, sort and manage products. Divide products into subcategories and automatically create category pages, display products using list view, show related products and set zoom view on click or hover. Add images for multi-dimensional product variants and manage costs for them individually. 
  • Labels and Discount: Set visibility of limited availability labels to indicate limited stock. Automatically create discounts that are applicable to entire orders or selected products. Allow customers to redeem digital gift cards online or in person using the commerce app. 
  • Inventory and Order Management: Manage inventory, view stock levels and receive email notifications when stock levels decrease. Track pending orders, send update emails to customers and print packing slips from a single platform. 
  • Checkout process: Choose colors, add logos, set checkout forms that include special messages and include delivery instructions and gift requests to customize the checkout process. Offer secure single-page checkout adaptable on all devices and the option for customers to directly jump to the checkout page. 
  • Customer Accounts: Ask customers to create an account to sign in for faster checkout and to access member-only pages or content. Use the information to create a customer base, track purchases and identify frequent buyers. 
  • Payment Management: Accept payments through credit card, debit card and Apple Pay in multiple currencies via PayPal, Stripe and Square. Offer the option of paying later in installments by adding Afterpay to the page. Sell in person by connecting to a Square account to accept payments and to sync sales, inventory and data with online stores. 
  • Shipping: Give customers a carrier-calculated shipping estimate, set up multiple and flexible shipping options, follow country specific shipping regulations and use 3D packing algorithms to estimate the size and cost of individual packages. 
  • Members Lounge: Build a community of subscribers, monetize content, set pricing structures and store member information. Member areas connect with email marketing modules and offer a centralized view of every campaign, lead and subscriber. 
  • Restaurant and Hospitality: Leverage partnership with Tock, a reservation management platform, to design food websites. Customize menus, handle deliveries, manage bookings, offer prepaid reservations and track customer data. Provides a built-in CRM, point-of-sale integration and contactless payment processing. 

Domains

  • Purchasing Domains: Register for a custom domain that renews yearly at the same price and is directly linked to the website or transfer a third-party domain. Get a custom email address matching the domain name via a partnership with Google Workspace. 
  • Security and Privacy: Receive a SSL certificate and a HIPAA-compliant BAA. Adhere to WHOIS privacy and PCI compliance. 

Marketing

  • Email Campaigns: Create custom-layout email campaigns by integrating and editing content on mobile or desktop devices. Offers a template library and drag-and-drop editor to customize emails. Access mailing lists to send campaigns to targeted customers. 
  • Social Networking: Use the mobile app, Unfold, to create multimedia content using templates, filters, effects and more. Pre-schedule content for posting on multiple channels. Design personalized bios with links to social accounts and share direct links to websites and bios on posts, stories and comments. 
  • Video Maker: Capture, resize and edit videos. Autofill brand elements like business color, logo and product images. Use templates, write scripts for voiceovers and teleprompters, and share videos on every channel and account. 
  • Banners and Promotion: Use intuitive banners and promotions to highlight seasonal sales, discounts or holiday hours. 
  • Customization: Customize or add a favicon (browser icon) to make a website easily recognizable. Add forms to collect information from visitors and include over 15 data types like address, email, currency and more. 
  • SEO: Access built-in SEO tools like site map, HTML markup, automatic tagging, static URLs, canonical tags, anti-spam, automatic redirects, AMP and more. 

Analytics

  • Analytics: View traffic, sales, revenue and visitor geography. Track latest trends and performance metrics, and gain insights into marketing, customers and traffic sources. Track data on purchase funnels and abandoned carts. 
  • Engagement Analytics: Use activity logs, popular content, RSS subscribers, site search keywords and form and button conversions to track engagements. Gain insight into keywords that attract traffic and their sources. 

Scheduling

  • Calendar: Set availability, add or edit multiple calendars, set limits for accepting appointments and sync calendars with Google, Outlook, iCloud and Office 365. Enable staff to view appointment times in their own time zones. 
  • Reminders: Send customized and automatic confirmations, reminders and follow-up text messages and emails. 
  • Social Selling: Allow customers to directly book appointments from Instagram and Facebook by linking the website with their business accounts. 

Logo

  • Logo: Choose a suitable icon from The Noun Project or create a new logo with custom images and text. Preview logos on websites, business cards and t-shirts. Download in white on black, black on white and in color. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Lacks mobile customizations. 
  •  Doesn’t offer exhaustive reporting functionality. 
  •  Drag-and-drop website builders lack customizations. 
  •  In-depth analytics is only available with the enterprise pricing plan. 

Suite Support

Offers 24/7 support. Support is available through Twitter.

mail_outlineEmail: [email protected] as well as live chat.
phonePhone: Not offered.
schoolTraining: The vendor offers Circle, a community library with guides and marketing material. It also provides webinars and a communication forum.
local_offerTickets: Need to log in to send a ticket.
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