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What is WordPress?

Industry Specialties: Serves all industries

WordPress is a leading free, open-source software that helps enterprises manage and publish their digital content online. It enables website design with custom CSS, domain registration and automatic updates with secure server hosting. Users can build blogs, mailing lists, forums, media galleries, online stores, LMSs and membership sites. Its responsive themes and thousands of plugins empower users to create and edit content that includes audio, video, images and documents.

Teams can collaborate on creating content in Google Docs and then save it on any website while retaining the original formatting and images. Users can create income streams by selling products, services and subscriptions from within the same portal. With built-in SEO, it integrates with Search Console and Google Analytics to help track website traffic and performance metrics.
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#5

WordPress is ranked #5 on the top 10 Web Design Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report.

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WordPress Pricing

Based on our most recent analysis, WordPress pricing starts at $4 (Monthly, Freemium).

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Starting From
$4
Pricing Model
Monthly, Freemium
Free Trial
Yes, Request for Free

Training Resources

WordPress is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for WordPress:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

WordPress Benefits and Insights

Why use WordPress?

Key differentiators & advantages of WordPress

  • Cost-Effective: WordPress is open-source software, meaning it is free to use, which significantly reduces the initial investment for website development.
  • SEO-Friendly: WordPress is designed with search engine optimization in mind, offering plugins like Yoast SEO to help improve your site's visibility on search engines.
  • Customizable: With thousands of themes and plugins available, WordPress allows for extensive customization to meet specific business needs and branding requirements.
  • User-Friendly Interface: The intuitive dashboard makes it easy for non-technical users to manage content, update pages, and add new posts without needing coding skills.
  • Scalability: WordPress can handle websites of all sizes, from small blogs to large e-commerce sites, making it a versatile choice for growing businesses.
  • Community Support: A large, active community of developers and users provides extensive support, tutorials, and forums to help troubleshoot issues and share best practices.
  • Security: Regular updates and a wide range of security plugins help protect your site from vulnerabilities and cyber threats.
  • Mobile Responsiveness: Many WordPress themes are designed to be mobile-friendly, ensuring your site looks good and functions well on all devices.
  • Multilingual Capabilities: Plugins like WPML allow you to create multilingual websites, making it easier to reach a global audience.
  • Integration with Third-Party Tools: WordPress seamlessly integrates with various third-party services such as email marketing tools, payment gateways, and social media platforms.
  • Content Management: The built-in CMS features make it easy to organize and manage large amounts of content, including posts, pages, and media files.
  • Regular Updates: WordPress frequently releases updates to improve functionality, security, and performance, ensuring your site remains up-to-date with the latest web standards.
  • Accessibility: WordPress strives to adhere to web accessibility standards, making it easier to create websites that are accessible to users with disabilities.
  • Analytics and Reporting: Integration with tools like Google Analytics provides detailed insights into website performance, helping you make data-driven decisions.
  • Flexible Hosting Options: WordPress can be hosted on a variety of platforms, giving you the flexibility to choose a hosting provider that best suits your needs and budget.

Industry Expertise

WordPress expertise is valuable for those working in web development, content creation, digital marketing, and other areas where having a strong online platform is crucial. This software is used for content management, website design, and blogging.

WordPress Reviews

Average customer reviews & user sentiment summary for WordPress:

User satisfaction level icon: great

22244 reviews

89%

of users would recommend this product

WordPress has a 'great' User Satisfaction Rating of 89% when considering 22244 user reviews from 4 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of WordPress reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Flexibility: WordPress is known for being highly customizable, allowing users to tailor their websites to their specific needs, from blogs to e-commerce sites.
  • Plugin Ecosystem: Users consistently praise the extensive plugin library available, which extends the functionality of WordPress websites, offering solutions for various business needs.
  • Community Support: A strong and active community provides ample resources, tutorials, and support forums, making it easier for users to find solutions and get help when needed.
  • Theme Availability: A vast selection of themes allows users to easily change the design and layout of their website, offering both free and paid options to suit different budgets.
  • User-Friendly Interface: WordPress is often commended for its intuitive interface, making it relatively easy for users to manage content, even without extensive technical expertise.

Cons

  • Technical Issues: WordPress' reliance on plugins and themes can lead to technical difficulties, especially for users without technical expertise. Troubleshooting plugin conflicts, theme compatibility, and website errors can be time-consuming and require additional support.
  • Security Vulnerabilities: The open-source nature of WordPress and its reliance on third-party plugins can create security vulnerabilities if not properly maintained. Regular updates, security plugins, and strong passwords are essential to mitigate these risks.
  • Website Maintenance: WordPress requires ongoing maintenance, including updating plugins, themes, and the core software. Neglecting these updates can lead to security risks, performance issues, and compatibility problems, potentially disrupting business operations.

Researcher's Summary:

Is WordPress still the word on the street for website creation this year? While starting as a humble blogging platform, WordPress has evolved into a robust content management system (CMS) powering a significant portion of the internet. Users praise its flexibility and extensive plugin ecosystem, which allows for a high degree of customization and scalability, making it suitable for simple blogs and complex e-commerce sites. This adaptability is further enhanced by the availability of thousands of themes and the ability to modify the platform's code directly, giving developers granular control over the final product.

However, this strength can also be a weakness, as the learning curve for WordPress can be steep for beginners unfamiliar with web development. Managing security and updates can also be challenging without technical knowledge, potentially leading to security vulnerabilities or site downtime. Users often point to the need for additional plugins, even for basic functionality, which can lead to performance issues if not carefully managed. Despite these drawbacks, WordPress remains a popular choice for businesses and individuals seeking a powerful and adaptable platform to build their online presence, particularly those with some technical expertise or the resources to hire a developer.

Key Features

  • Content Publishing: Share content with a click of a button. Insert content from Google Drive while maintaining formatting or type it in directly to the content editor, place images and then simply publish the content to make it go live on the web. 
  • Plug-ins: Customize tools by choosing from over 55,000 downloadable plugins. SEO optimization, anti-spam protection, site-building features and more are available for download. Browse product descriptions, ratings and support content on the vendor’s site. 
  • Themes: Choose from over 8,000 different, preset themes or customize your own theme, utilizing the Theme Developer Handbook to assist in the development process. 
  • Mobile App: Draft, edit, publish and more from anywhere via the mobile app, available on both iOS and Android devices. Activate push notifications to keep in-the-know with the site’s activity and follower communications. 
  • Security: Keep your content and site safe with a dedicated security team made up of approximately 50 experts that use sophisticated security tools to continuously monitor common security issues identified by the Open Web Application Security Project (OWASP). Report potential security breaches using WordPress HackerOne. 
  • Versatility: Create a blog or website of any kind, from photo blogs to business sites, a magazine site and more. 
  • Search Engine Optimization: Comes with built-in search engine optimization (SEO), encouraging search engines to gather information included in the content to increase traffic. SEO plug-ins are also available. 

Suite Support

Support is available to all, primarily through forums and documentation provided online.

mail_outlineEmail: Not available.
phonePhone: Not available.
schoolTraining: Free workshops and lesson plans are available to all. Workshops come with quizzes for users to test their knowledge of the content learned. Search through a vast list of forums that answer previously asked questions.
local_offerTickets: Not available.
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