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#47

Fourth is ranked #47 in the Workforce Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Fourth Pricing

Based on our most recent analysis, Fourth pricing starts in the range of $500 - $1,000.

Price
$
$
$
$
$
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Starting From
Undisclosed
Pricing Model
Annually
Free Trial
No

Training Resources

Fourth is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Fourth:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Fourth Benefits and Insights

Why use Fourth?

Key differentiators & advantages of Fourth

  • Enable Single Sign-on: Access single sign-on efficiency for all of the company’s back-office IT solutions, including non-Fourth apps. 
  • Allow Integration: Make employee management a lot easier with integration partners (which include most POS systems). 
  • Go Mobile: Employees and managers may work together and complete essential tasks from any device while on the go. 
  • Provide Data-driven Solutions: Using simple dashboards, streamline numerous procedures and allow the business to make data-driven decisions. 
  • Maintain Comprehensiveness: Build employee management and production line solutions around advanced analytics for well-informed decisions. 
  • Make Data-Driven Insights: With real-time, comprehensive reports and data, make informed scheduling decisions. Monitor forecasting operations by narrowing the search by area, region, daypart and time. 

Industry Expertise

Enables businesses in the restaurant and hospitality industry to manage their personnel. Serves any size organization.

Synopsis of User Ratings and Reviews

Based on an aggregate of Fourth reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Reduced Labor Costs: Fourth's demand-driven scheduling helps businesses optimize labor costs by aligning staffing levels with actual demand, minimizing unnecessary overtime and understaffing.
  • Improved Communication and Engagement: The platform facilitates communication and engagement between managers and employees through features like instant messaging, task management, and feedback tools, leading to a more connected and informed workforce.
  • Enhanced Compliance: Fourth helps businesses maintain compliance with labor laws and regulations by automating time tracking, leave management, and other HR processes, reducing the risk of costly penalties and legal issues.
  • Data-Driven Insights: The platform provides businesses with valuable data and analytics on labor costs, employee performance, and other key metrics, enabling them to make informed decisions about staffing, scheduling, and other operational areas.
  • Increased Efficiency and Productivity: By automating routine tasks and streamlining workflows, Fourth frees up managers and employees to focus on more strategic initiatives, leading to increased efficiency and productivity across the organization.

Cons

  • Limited Functionality: Fourth's scheduling and forecasting tools may not be as robust as some competitors, potentially leading to inefficiencies in managing staff schedules, especially in industries with fluctuating demand.
  • Usability Challenges: The user interface can feel outdated and clunky, making it difficult for employees to navigate and utilize the platform effectively. This can lead to frustration and a decline in user adoption.
  • Customer Support Concerns: Some users have reported difficulties in receiving timely and effective support from Fourth's customer service team, which can be problematic when encountering technical issues or needing assistance with the platform.

Researcher's Summary:

Fourth is a comprehensive software solution designed to streamline workforce management tasks, from scheduling and time tracking to payroll and HR. But how does it stack up against the competition?

Users rave about Fourth's scheduling features, praising its intuitive interface and ability to handle complex scheduling needs. The software's ability to forecast labor needs based on historical data and sales projections is a game-changer for businesses looking to optimize staffing levels. Fourth's time and attendance tracking capabilities are also a hit, with users appreciating the accuracy and ease of use. The software's integration with payroll systems eliminates the need for manual data entry, saving time and reducing errors.

However, some users find Fourth's reporting capabilities to be somewhat lacking. While the software provides basic reporting functionality, it may not be sufficient for businesses with more complex reporting needs. Additionally, some users have expressed concerns about the software's customer support, citing long wait times and unhelpful responses.

Despite these drawbacks, Fourth remains a popular choice for businesses of all sizes. Its comprehensive feature set, user-friendly interface, and ability to automate key workforce management tasks make it a valuable tool for any organization looking to improve efficiency and productivity. Fourth is particularly well-suited for businesses in industries with complex scheduling needs, such as retail, hospitality, and healthcare. Its forecasting capabilities and integration with payroll systems can save these businesses time and money, while its mobile app allows employees to easily manage their schedules and time off requests.

Disclaimer: The information provided is based on user reviews from the past year and may not reflect the most current state of the software. It is recommended to check the internet for the latest information and updates on Fourth.

Key Features

  • Scheduling & Labor Management: Generate fully automated wage forecasting. Control labor costs by providing valuable insights on critical metrics like current trends, weather and local happenings to receive numerous layers of rota approval, evaluations and a comprehensive view of employees' job patterns across various sites. Predict demand with data-driven analytics. Define all tasks clearly and log in to each task on time by leveraging a comprehensive manager workflow tool. 
  • Analytics: Assist business executives and operational teams in rationalizing the data they need to fulfill their objectives, uncover opportunities and create efficiency, all to run a more efficient and successful company. Built exclusively for hospitality enterprises, this very intuitive out-of-the-box data visualization allows quick comparison of KPIs across scheduling, purchasing, inventory, transactional POS, employee engagement and more. 
  • Invoice Processing: Automate three-way matching of invoices, goods-received notes and electronic purchase orders. Eliminate paperwork by receiving items utilizing mobile phones at the front door and PDF billing. 
  • Purchasing: Save time and effort while remaining compliant by automating procurement processes. Use mobile applications to expedite ordering and ensure that inventory is readily available. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Not very easy to use. 
  •  The program is only available at the workplace.

Suite Support

mail_outlineEmail: Not mentioned.
phonePhone: For critical incident contact +1 (877)-720-8578 (North America) or access numbers for other regions on the vendor’s website.
schoolTraining: Not mentioned.
local_offerTickets: Submit and view tickets on the vendor’s site.
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