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#29

Reflexis Workforce Scheduler is ranked #29 in the Call Center Workforce Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Reflexis Workforce Scheduler Benefits and Insights

Why use Reflexis Workforce Scheduler?

Key differentiators & advantages of Reflexis Workforce Scheduler

  • Convenience:  Reflexis Workforce Scheduler is compatible with both Android and iOS, enabling users to access the system from their preferred device. The mobile capabilities allow users to utilize all of the platform’s features from any location, at any time. 
  • Reduce Costs:  Real-time data provides insight into business costs, allowing managers to forecast predicted needs and reduce labor costs by optimizing scheduling processes. 
  • Save Time:  The system leverages the power of artificial intelligence to generate accurate schedules, streamlining the entire process automatically. 
  • User-Friendly Interface:  The platform’s intuitive design is easy to use, enabling both new and veteran users to get the most out of the system. 

Industry Expertise

Founded in 2001, Reflexis Systems Inc. serves more than 275 retailers globally. Reflexis Systems Inc. offers a variety of products designed specifically for the retail industry, including solutions for scheduling, time and attendance, budgeting and analytics. Some of Reflexis Systems’ noteworthy customers include American Eagle Outfitters, Sunglass Hut, Vera Bradley, JC Penny, The Home Depot, Lowe’s, McDonald’s, AutoZone, Dick’s Sporting Goods and Bass Pro Shops.

Reflexis Workforce Scheduler Reviews

Based on our most recent analysis, Reflexis Workforce Scheduler reviews indicate a 'excellent' User Satisfaction Rating of 96% based on 5 user reviews from 2 recognized software review sites.

User satisfaction level icon: excellent

5 reviews

96%

of users would recommend this product

Key Features

  • Forecasting:  Assess real-time and historical data to generate accurate forecasts for future labor and budgeting needs. 
  • Labor Management:  Record and track relevant employee information, including their skills, certifications and shift preference. 
  • Scheduling:  Automate schedule building with templates based on historical data and employee skills and preferences to ensure that there is enough staff to complete all necessary tasks during any shift. 
  • Time Tracking:  Allow employees to record their work time in order to track employee hours worked, missed shifts, sick time, PTO used and more. 
  • Integration:  Integrate with Reflexis ONE for a more robust workforce management solution. 

Suite Support

mail_outlineEmail: Users can find email information for support experts by logging into the Reflexis Customer Support Portal.
phonePhone: Contact information can be located by logging into the Reflexis Customer Support Portal. Support experts are available 24/7.
schoolTraining: The Reflexis Knowledge Center provides reference materials, including white papers, video tutorials and blog articles.
local_offerTickets: To submit support tickets, users must log into the Reflexis Customer Support Portal.

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