Replicon Reviews & Pricing
by Replicon, Inc. | 1996, Calgary, Canada
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What is Replicon?
Industry Specialties: Serves all industries.
Replicon is a workforce management and time tracking software built for capturing employee work data across various applications and platforms. It automatically logs activity within specific tools like Slack, Jira, and Zoom, then compiles pre-filled timesheets for team members to review and submit. This automation reduces manual time entry, improving data accuracy and saving administrative time.
Its features cater to businesses of all sizes, with functionalities like project budgeting, invoicing, and expense management. Team leaders can leverage insights gleaned from time data to optimize resource allocation, track project progress, and boost overall productivity.
While user experiences vary, reviewers often praise Replicon's comprehensive approach to time tracking, its ability to adapt to diverse workflows, and its user-friendly interface. However, some mention a learning curve for advanced features and occasional technical hiccups.
Pricing starts at a per-user monthly fee, but the exact cost depends on the chosen features and plan tier. Organizations with larger teams or complex needs might require higher-priced plans.
Ultimately, Replicon shines for businesses seeking an automated, data-driven solution to time tracking and workforce management, especially those juggling multiple applications and projects.
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Replicon Pricing
Based on our most recent analysis, Replicon pricing starts at $49 (Per User, Monthly).
- Price
- $$$$$
- Starting From
- $49
- Pricing Model
- Per User, Monthly
- Free Trial
- No
Training Resources
Replicon is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Replicon:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
Replicon Benefits and Insights
Why use Replicon?
Key differentiators & advantages of Replicon
- Configurable: The system can be tailored to a company’s specific needs with customizable end-to-end workflows and built-in flexibility tools.
- Integrable: Streamline management processes through its ability to integrate with other systems in the professional services industry, sharing easily with CRM, accounting, ERP or other proprietary systems.
- Holistic Client Management: Provides a client entity that aggregates client-specific info or demonstrates trends in data from customers, vendors, service partners and more for informed and efficient client management.
- Forecasting: Businesses can analyze future resource needs and generate revenue forecasts.
- Collaboration: Users can coordinate delivery and finance teams using the collaborative platform within the system.
- International Support: With support for more than 20 languages and built-in currency exchange factoring, it can be deployed globally to centralize project and workforce management for international enterprises.
Industry Expertise
While Replicon is designed to serve a wide range of industries, it has developed particular expertise in meeting the needs of professional services firms, IT organizations, and project-based businesses. Its features for project time tracking, expense management, and resource scheduling are especially well-suited to the challenges faced by these types of companies.
Replicon Reviews
Based on our most recent analysis, Replicon reviews indicate a 'great' User Satisfaction Rating of 88% based on 1067 user reviews from 5 recognized software review sites.
Synopsis of User Ratings and Reviews
Based on an aggregate of Replicon reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
Replicon’s suite lets users track employee work hours with convenient clocking in/out features, efficiently manage projects and tasks, automate payroll management and leverage real-time insights through comprehensive reporting. This has also helped employees monitor time-off requests and availability. The service support team provides prompt and professional solutions with follow-ups. Reviewers state that the system has limited integrations with other software. Users also mentioned that the system could include a few more customization features. However, its powerful reporting tool supports easy customization for unique business needs.
Key Features
The suite offers different features in different products. The available features across the suite are listed below. The vendor’s website lists which features are included in which product.
Project Management
- Project Management: Manage multi-level client projects, design budgets and define project goals that can track project progress, costs and revenue in real time. Aggregate projects into programs to gain visibility into performance and profitability.
- Client Billing Management: Generate and manage billing rates and contracts in a configurable fashion that can instantly convert into billable data with the billing generator engine.
- Time Tracking: Design timesheets to generate only business-relevant information. The comment section allows supervisors, clients and employees to fully understand the context of time entries.
- Resource Management: Manage resources and alter allocations in real time. A searchable resource library streamlines project management by demonstrating what is available and what is in use during specific dates.
- Reporting: Compile and report project data in configurable formats, depending on the business’s needs. Reports and data are exportable to third-party BI resources for deeper analytics.
- Revenue Management: Businesses can model revenue contracts, comply with industry standards like ASC 606 and IFRS 15 and generate revenue forecasts. Additionally, it coordinates revenue data with contracts, billing and WIP.
- Invoice Management: Easily manage payment terms, apply invoice workflows and track overdue invoices. The invoicing engine comes equipped with multi-currency support and invoice templates for quick configuration.
- Approval Management: Alerts and notifications ensure that approvals happen on time, and approval workflows are configurable to align with distinct business needs.
Time and Attendance
- Time Sheets and Time Clock: Users can select a prebuilt or develop a custom timecard to organize employees. Time can be captured, and punch-ins and punch-outs can be registered on any device.
- Employee Accountability: Shift adherence is easily trackable, and discrepancies are flagged.
- Facial Recognition: Buddy punching is reduced by using cameras and facial recognition.
- Time Off Tracking: Businesses can input their own policies and manage time-off requests in-platform while utilizing calendar interfaces to ensure they won’t end up short-staffed.
- Gross Pay Engine: The solution synthesizes employee profiles, shift details and pay policies to generate payable time in real time. This information can be exported to an integrated payroll provider.
- Crew Management: Employees can be organized into crews and managed as a group or individually by supervisors.
Approach to Common Challenges
- Inaccurate time tracking: Replicon offers multiple time entry methods, including online timesheets, mobile apps, and integrations with other tools, to ensure that employees can easily track their time from anywhere. It also provides robust reporting and analytics to help managers identify and address any discrepancies in time tracking data.
- Manual timesheet processing: Replicon automates many timesheet-related tasks, such as calculating overtime, generating reports, and approving timesheets, to save managers time and reduce the risk of errors.
- Difficulty tracking project profitability: Replicon integrates with project management software to track time and expenses against specific projects. This allows managers to see how much time and money is being spent on each project, and to identify any areas where costs are exceeding budget.
- Compliance with labor regulations: Replicon helps organizations comply with complex labor regulations by automating tasks such as tracking hours worked, calculating overtime, and managing leave accruals.
- Lack of visibility into employee time: Replicon provides managers with real-time visibility into employee time tracking data, so they can see who is working on what, when, and for how long. This can help improve productivity and identify any potential bottlenecks.
Cost Of Ownership
Frequently asked questions regarding Replicon pricing include:
- Q: How does Replicon's pricing compare to other time tracking software?
A: Replicon's pricing is generally in line with other enterprise-grade time tracking solutions. Pricing varies depending on the specific features and modules you need, as well as the number of users. To get a more accurate quote, you can contact Replicon's sales team or request a demo. - Q: Are there any hidden fees or costs associated with Replicon?
A: Replicon's pricing is transparent and there are no hidden fees. However, there may be additional costs for implementation services, training, or custom development work. These costs will be outlined in your contract. - Q: What are the different pricing plans offered by Replicon?
A: Replicon offers a variety of pricing plans to suit different business needs. These include:- TimeAttend: For basic time and attendance tracking.
- ProjectTime: For project-based time tracking and billing.
- Expense: For expense management.
- Polaris PSA: For professional services automation.
Limitations
Notable limitations of Replicon include:
- Limited customization options: While Replicon offers some customization, it may not be as flexible as other solutions for businesses with unique workflows or requirements.
- Steeper learning curve: Replicon's interface can be overwhelming for new users due to its extensive features and options.
- Occasional glitches: Users have reported occasional bugs or glitches in the software, which can disrupt workflows.
- Customer support response time: Customer support can be slow to respond at times, which can be frustrating for users needing immediate assistance.
- Cost for large teams: Replicon can become expensive for large organizations with many users.
Suite Support
Replicon offers Standard or Premium Plus support. Premium Plus support is available 24/7, while Standard is available 8 a.m. – 5 p.m., Monday – Friday. The Standard plan charges for on-demand support training by the hour while the Premium Plus plan is unlimited. Live chat is available from the vendor’s website.
mail_outlineEmail: Standard customers can email [email protected], while Premium Plus subscribers can get assistance at [email protected].
phonePhone: Customers in North America can call 1-877-862-2519.
schoolTraining: The vendor website has a customer community where customers can collaborate with others for questions and tips. They also have product learning and how-to videos.
local_offerTickets: Tickets can be submitted through the vendor’s website. Users are asked for contact information and a description of the issue, with the option to include a screenshot.
FAQ
Frequently asked questions regarding Replicon include:
- Q: How easy is it to use Replicon?
A: Replicon generally has a positive reputation for ease of use. It offers a user-friendly interface, multiple time entry methods, and helpful online resources. However, some users have found the range of features to be overwhelming at first, so it may take some time to get used to the system. - Q: How does Replicon integrate with other software?
A: Replicon offers integrations with a variety of popular business applications, including payroll systems, project management tools, accounting software, and CRM systems. This allows users to streamline their workflows and avoid manual data entry. - Q: What kind of security features does Replicon have?
A: Replicon takes data security seriously and employs multiple measures to protect user data. These include data encryption, access controls, user authentication, and regular security audits. - Q: What kind of support does Replicon offer?
A: Replicon offers a variety of support options, including online resources, email support, and phone support. They also have a customer community forum where users can share tips and troubleshoot issues. - Q: Can Replicon be customized to meet my specific needs?
A: Replicon offers some customization options, such as custom fields, reports, and workflows. However, it may not be as flexible as some other time tracking solutions. - Q: How does Replicon help me track employee time off?
A: Replicon has built-in features for tracking employee time off, including vacation time, sick leave, personal days, and holidays. It also allows users to set up custom time off policies and accrual rules. - Q: Can Replicon track employee expenses?
A: Yes, Replicon offers an optional expense tracking module that allows employees to submit expense reports and managers to approve them.