Synerion Reviews & Pricing

Key Features

• Time and Attendance Management:  Automate timekeeping to streamline manual clock, timesheet and payroll processes, as well as minimize the risk of payroll fraud and improve productivity. It also includes: 
•  Online data collection and management through barcode badges, magnetic stripe cards and biometrics. 
•  Proof of attendance, ensuring adherence to all labor regulations. 
•  Controls for labor costs to minimize errors and the chances of overpaying or underpaying. 
• Workforce Management: Improves ROI and reduces errors with automated processes. It also supports: 
•  Higher employee engagement through an employee self-service module. 
•  Easy implementation with cloud and on-premise deployments. 
• Time Clocks: Digital time clocks like biometrics, touch screen and tablet time clocks save time and money while aiding efficient workforce management. 
• Scheduling: Automate the scheduling process for complex scenarios. Access real-time alerts for changes in the schedule to plan ahead. Also, ensure compliance with labor laws and union regulations. 
• Absence Management: Automate the absence request process to manage sick days, partial absences, personal leave requests and more. Improve the payout process by accurately tracking leave time. 
• Labor Costing: Pay employees accurately with different rates for their tasks and reduce non-billable hours. Manage costs and consolidate them using reports for better analysis. 
• Reporting: Create and track KPIs and metrics using customized reporting, analytics and notifications for improved decision making and performance. 
• Mobile Access: Access information and update changes anywhere with the mobile solution. 
•  Employees can record attendance, request time off, track leaves and communicate seamlessly with others in the organization. 
•  Managers can communicate with employees, manage time cards, and view and approve time off. 
• Integrations: Integrate seamlessly with third-party applications like Deluxe, Sage, Okta, Desjardins and QuickBooks. 

Approach to Common Challenges

• Manual Scheduling: Synerion's automated scheduling engine eliminates tedious manual tasks, considering employee availability, skill sets, and business needs to create optimized schedules in minutes. Conflict alerts and self-service features further streamline the process.
• Inaccurate Time Tracking: Ensure precise time data with Synerion's multi-channel time clocks, including mobile, web, and biometric options. Geofencing and facial recognition safeguards accuracy and prevents buddy punching.
• Compliance Risks: Stay ahead of labor laws and regulations with built-in compliance features. Synerion tracks overtime, breaks, and meal periods, automatically flags potential violations, and generates compliant reports for audits.
• Disengaged Employees: Foster employee satisfaction with self-service tools for time off requests, schedule viewing, shift swaps, and communication. Mobile accessibility empowers employees to manage their work-life balance.
• Lack of Data-Driven Insights: Gain actionable insights from Synerion's robust reporting and analytics. Analyze workforce trends, identify performance issues, and make informed decisions for optimization.

Cost Of Ownership

• Q: What is the base price of Synerion?
  A: Synerion pricing is modular and depends on the specific features and number of users needed. There's a basic plan starting around $2 per employee per month, covering core features like time tracking and scheduling. More advanced modules, like labor forecasting and analytics, are priced separately.
• Q: Is there a one-time cost for the software?
  A: Synerion is offered via a subscription model, with no upfront software licensing fees. This makes it easy to scale the solution as your business grows and avoids hefty upfront investments.
• Q: What are the hidden costs I should consider?
  A: While implementation fees are typically minimal, some users report additional costs for customization, integration with existing systems, and specialized training for complex features. Consider your specific needs and budget when planning your implementation.

Limitations

• Limited Native Analytics: While Synerion offers basic reporting, advanced analytics capabilities may require integration with third-party tools.
• Potential Setup Complexity: Some users report the initial setup and configuration can be time-consuming, especially for larger organizations or those with complex workflows.
• Training for Advanced Features: Utilizing the full potential of certain features, such as labor forecasting or budgeting, may require additional training for managers and administrators.
• Occasional Reporting Glitches: Some users have encountered minor issues with report generation or accuracy, which may require troubleshooting or workarounds.

Suite Support

FAQ

• Q: Can Synerion handle complex scheduling needs, like those in healthcare or retail?
  A: Synerion's robust scheduling features accommodate diverse workforce needs. Healthcare facilities can set up on-call shifts, while retailers can manage dynamic schedules with split shifts and variable workloads. Its flexibility ensures efficient scheduling even for complex requirements.
• Q: How does Synerion improve employee communication and engagement?
  A: Synerion's mobile app empowers employees to view schedules, request time off, and swap shifts, fostering autonomy and control. Real-time notifications keep everyone informed about updates and changes, streamlining communication and boosting morale.
• Q: Does Synerion integrate with existing payroll and HR systems?
  A: Synerion seamlessly integrates with most payroll and HR platforms, eliminating manual data entry and streamlining workflows. This ensures accurate payroll calculations and reduces administrative burdens, saving time and improving efficiency.
• Q: How can Synerion help businesses comply with labor regulations?
  A: Synerion's built-in compliance tools help businesses avoid legal issues by automatically tracking overtime, breaks, and meal periods. Automated alerts notify managers of potential compliance risks, ensuring adherence to local labor laws and protecting businesses from penalties.
• Q: How does Synerion improve workforce visibility and analytics?
  A: Synerion's comprehensive reporting dashboards provide real-time insights into workforce performance, absenteeism, and overtime trends. This data empowers businesses to make data-driven decisions about staffing, scheduling, and resource allocation, optimizing workforce management for improved productivity and cost savings.