Categories:

#18

Workforce Dimensions is ranked #18 in the Mobile Workforce Scheduling Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Workforce Dimensions Pricing

Based on our most recent analysis, Workforce Dimensions pricing starts in the range of $1,000 or more.

Price
$
$
$
$
$
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Starting From
Undisclosed
Pricing Model
Annually
Free Trial
No

Training Resources

Workforce Dimensions is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Workforce Dimensions:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Workforce Dimensions Benefits and Insights

Why use Workforce Dimensions?

Key differentiators & advantages of Workforce Dimensions

  • Automation: Increase efficiency, streamline administration and reduce paper-based processes through automated tools and workflows. Automate enforcement of rules, regulations and compensation guidelines. 
  • AI: AI and machine learning functionality help analyze data, recommend shift changes and provide more accurate forecasts. 
  • Integration: Integrate with extensible and open APIs as well as foundational applications to access all data on a single platform and reduce the need for multiple solutions. 
  • Increased Productivity: More balanced workloads, reduced overtime and efficient performance management helps improve productivity. 
  • Compliance: Stay compliant with recent changes in laws and use tools like reporting to minimize compliance risk and avoid fines and litigations. 
  • Mobile App: Access payroll information and an online self-service tool, manage schedules, and receive full data visibility and functionality. 

Industry Expertise

Serves healthcare, manufacturing, retail, government, distribution, education, contract services, corrections and banking.

Workforce Dimensions Reviews

Average customer reviews & user sentiment summary for Workforce Dimensions:

User satisfaction level icon: good

69 reviews

79%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Workforce Dimensions reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Interface: The interface is organized, modern and intuitive, according to 80% of users mentioning this feature.
  • Reports: It’s easy to access and customize reports in the experience of 80% of reviewers referring to this feature.
  • Mobile Application: It’s easier to track time off requests, balances and attendance, and view schedules, according to 70% of reviews about the app.
  • Dataviews: More than 80% of users mentioning dataviews say it helps analyze, audit and break down critical data.
  • Scheduling: Nearly 60% of reviews about scheduling agree the tools make it easier to manage and adjust schedules.
  • Easy to Use: The solution is easy to navigate and use, according to 80% of reviewers referencing this aspect.

Cons

  • Migration: More than 80% of users faced difficulty while migrating to Workforce Dimensions, stating that the process was time-consuming.
  • Integration: Integration takes a long time, note 60% of reviews mentioning integration.
  • Implementation: The implementation process is difficult and long, according to 60% of reviewers referring to it.

Researcher's Summary:

Workforce Dimensions helps users manage schedules, perform analysis and break down important data. It also offers an intuitive interface, informative dashboards, customized reporting and convenient access via a mobile app. However, the implementation and integration process is lengthy. Reviews also cite difficulty migrating data and the lack of certain functions as downsides. Overall, it’s a good fit for companies that need extensive scheduling, reporting and planning support.

Key Features

  • Timekeeping:
    •  Automatically track, manage and control attendance with real-time employee data on a centralized platform. 
    •  Access hourly, salaried and full mobile time cards and track time spent on projects, early-in and late punches. 
    •  Visualize, filter, sort and export time and attendance data through dataviews and reports. 
    •  Reduce payroll errors and costly overtime. 
  • Scheduling:
    •  Create effective schedules and have a single access point for information on shifts, time off and holidays. 
    •  Use AI capabilities to predict high and low volume units to assign labor based on demand. 
    •  View detailed schedules for daily shifts and request for changes in shifts and time off on the calendar. 
    •  Select preferences, view schedules and make changes from mobile phones. 
  • Absence Management:
    •  Manage sick time, leaves and vacation time from one place. 
    •  Automatically inform team members about upcoming absences, identify absent trends and set time off thresholds. 
    •  Automate disciplinary actions and rewards and track the effect of absenteeism in real time. 
    •  Manage and store employee leave records and rewards for compliance and backup. 
  • Analytics:
    •  Dataviews give real-time access to operational data in an Excel format. 
    •  Sort, filter and group data at different levels and visualize it with charts and graphs. 
    •  Interactive reports highlight problems and opportunities. 
    •  Build and customize standard reports. 
    •  Use ad-hoc reporting to access and analyze data. 
    •  Comparative reports show current performance with company goals and objectives. 
  • Work Datasheet:
    •  Create customized forms for better data accuracy and productivity. 
    •  Transfer and access updated information through integration with ERP solutions. 
    •  Track time spent on projects, identify top and weak performers, and recalibrate performance standards accordingly. 
  • Data Collection: Capture and store information from handheld devices, badges, biometric devices and telephones. Improve productivity with self-service access to information on scheduled hours and time off, and enforce pay and attendance policies from employee punch-in. 
    • TeleTime IP: Uses telephones to gather and record time and attendance of employees working in multiple locations and traveling frequently. Enter punches, submit labor data, enter worked hours, job, labor and work rule transfers, inquire on schedules and enter meal deductions through a landline or mobile device. 
    • Universal Device Manager: A standalone application, it helps manage work on a single customizable dashboard and is integrated with all Workforce Dimension solutions. Use visualized soft keys to understand clock layout and access data on multiple devices using a profile or a specific setting. 
  • HR:
    •  Source, access and track new recruits, and promote employee satisfaction with performance and compensation management. 
    •  Access one employee record and reduce reporting complications. 
    •  Automate routine tasks and manage and schedule tasks associated with job requisitions. 
    •  Stay compliant with changing labor laws and regulations. 
  • Payroll:
    •  Set a schedule to process payrolls, make mass edits, keep track of bonuses and commissions, and get real-time payroll updates. 
    •  Sort, group, filter and customize standard payroll reports. 
    •  Calculate paycheck information and make informed budget plans. 
    •  Manage and make changes in tax jurisdictions, earnings, direct deposits, deduction codes and more. 
  • Payroll Services:
    •  Integrates with Workforce Dimensions Payroll and provides quarterly updates from local, state and federal codes. 
    •  Manage compliance across various tax types and jurisdictions. 
    •  Avoid filling errors and factor in requirements for taxing and taxation wage accumulations. 
    •  Make timely and accurate payments, and streamline the garnishment process. 
    •  Use ComplianceFactory SaaS, an on-demand solution, for deposit and payroll tax filing. 
    •  MasterTax helps balance, schedule, pay and file payroll tax. 
  • Talent Acquisition:
    •  Use a heat map that shows employee turnover and the areas that need more attention. 
    •  Simplify the search and application process, and set pre-screening questions to identify qualifying candidates. 
    •  Access auto-populated candidate application forms. 
    •  Use the parsing tools to extract contact details, work history, skill sets and academic credentials. 
    •  Filter candidates by skills to fit a specific role or position. 
    •  Send automated notifications and use configurable email templates to communicate with candidates. 
  • Compensation Management: Offers a unified platform with a common interface, database and workflows. Also helps: 
    •  Automate and streamline processes. 
    •  Create compensation cycles and add merit and promotion-based salary increments. 
    •  Define budget for each cycle in a spreadsheet interface as well as set the approval workflow and salary structure. 
    •  Restrict access to functionality and sensitive information to ensure security. 
    •  Use mass-finalize to review and approve increments for all employees. 
  • Performance Management:
    •  Outline and communicate goals to individuals and groups. 
    •  Get instant insight into individual goal status and reviews through the year. 
    •  Automate performance review cycles through notifications and reminders that keep track of feedback, approvals and forms. 
    •  Create customized and job-specific review profiles and define what skills and attributes to measure. 
    •  Keep track of employee progress, training completion and certifications, and development milestones through customized reporting. 
  • ACA Manager:
    •  Access detailed reports and audits of payroll, timekeeping and HR. 
    •  Access real-time and historical data on ATA status for the organization and individual employees. 
    •  A dashboard provides insight on regular and hourly labor pools. 
    •  Automated alerts notify when an employee crosses the eligibility limit. 
  • Healthcare Analytics:
    •  Get insights into pay period data and determine if goals for labor hours, costs and overtime are met. 
    •  Access real-time information to identify trends and take necessary steps. 
    •  Core reports provide information on overtime and help manage labor costs. 
  • SMS ShiftFill: Automatically process shift fills through the employee pool, maintain staffing levels through text and allow employees to accept and fill open shifts through mobile phones. View critical information, access audits, track reports and take immediate actions on the homepage. 
  • Gaming: Automate processes to meet IRS and GITCA requirements, and process, allocate and distribute tips and tokens. Maintain and track employee certifications, restrict locations based on skills and conduct punch-in, punch-out and tip declarations. 
  • Task Management:
    •  Create, prioritize, track and assign one-time or recurring tasks to the right person and receive notification on completion of task. 
    •  Schedule, conduct and report store audits. 
    •  Connect store employees with subject experts from within the organization who help address issues. 
    •  Allow the support team to assign and resolve tickets themselves. 
    •  Personalize content based on location, profile and role. 
    •  Create a custom news feed to celebrate achievements, promote opportunities and share articles from a personalized dashboard. 

Limitations

Some of the product limitations, based on user feedback and accurate at the time of this review, include:

  •  Migration is long and does not load history. 
  •  Integration process is long. 
  •  Full suite implementation process is difficult and time-consuming. 
  •  The training provided needs more development. 

Suite Support

mail_outlineEmail: Log in to the customer success portal.
phonePhone: +1 (800) 394-4357.
schoolTraining: Offers blogs, podcasts, research and books on the Workforce Institute page.
local_offerTickets: Send through a submit request portal.
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