ADSelfService Plus vs Keeper Enterprise

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Our analysts compared ADSelfService Plus vs Keeper Enterprise based on data from our 400+ point analysis of Password Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

ADSelfService Plus is a comprehensive software solution designed to streamline Identity and Access Management tasks. It excels in automating password resets, account unlocks, and self-service updates for user profiles, significantly reducing the workload on IT departments. This tool is particularly well-suited for medium to large enterprises that require robust security measures and efficient user management due to its extensive feature set and scalability.

Key benefits include enhanced security through multi-factor authentication, reduced helpdesk calls, and improved user productivity. Popular features encompass self-service password management, single sign-on, and real-time password synchronization across multiple platforms. Users appreciate its intuitive interface and seamless integration with existing IT infrastructure, which sets it apart from similar products.

Pricing for ADSelfService Plus varies based on the number of users and specific requirements, typically offered on a subscription basis. For precise pricing details, it is advisable to contact SelectHub for a tailored quote.

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Keeper Enterprise is a robust software solution designed to manage tasks such as password management, secure file storage, and privileged access management. It is particularly well-suited for businesses of all sizes that require stringent security measures to protect sensitive information. The platform offers a range of benefits, including enhanced security through zero-knowledge encryption, streamlined user management, and comprehensive compliance reporting.

Popular features include secure password vaults, automated password generation, and seamless integration with various enterprise applications. Users appreciate its intuitive interface and the ability to manage credentials across multiple devices effortlessly. Compared to similar products, Keeper Enterprise is often praised for its reliability and extensive security features.

Pricing details for Keeper Enterprise can vary based on the number of users and specific organizational needs. For precise pricing information, it is recommended to contact SelectHub for a tailored quote.

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$245 Annually
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$2/User, Monthly
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Product Insights

  • Enhanced Security: By enabling multi-factor authentication (MFA) for self-service password resets, ADSelfService Plus significantly reduces the risk of unauthorized access.
  • Reduced Help Desk Costs: Automating password resets and account unlocks decreases the volume of help desk tickets, saving both time and money.
  • Improved User Productivity: Employees can quickly reset their passwords or unlock their accounts without waiting for IT support, minimizing downtime.
  • Compliance Support: The software helps organizations meet regulatory requirements by providing detailed audit reports and ensuring secure password practices.
  • Customizable User Experience: Organizations can tailor the self-service portal to match their branding and specific user needs, enhancing user adoption and satisfaction.
  • Seamless Integration: ADSelfService Plus integrates with various IT systems and applications, ensuring a cohesive and streamlined identity management process.
  • Enhanced Reporting: Detailed reports and analytics provide insights into password reset trends and user behavior, aiding in strategic decision-making.
  • Scalability: The solution can easily scale to accommodate growing organizations, ensuring consistent performance and reliability.
  • Mobile Accessibility: Users can manage their passwords and accounts from mobile devices, providing flexibility and convenience.
  • Reduced Risk of Account Lockouts: By allowing users to unlock their accounts independently, the software minimizes disruptions caused by account lockouts.
  • Streamlined Onboarding: New employees can set up their accounts and passwords without IT intervention, speeding up the onboarding process.
  • Enhanced User Awareness: Regular notifications and alerts keep users informed about password policies and upcoming expirations, promoting proactive management.
  • Cost-Effective Solution: By reducing the need for manual interventions and improving operational efficiency, ADSelfService Plus offers a cost-effective approach to identity management.
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  • Enhanced Security: Keeper Enterprise employs zero-knowledge encryption, ensuring that only the user can access their passwords and sensitive information.
  • Streamlined Access Management: Centralized control over user permissions and access levels simplifies the management of credentials across the organization.
  • Compliance Support: Helps organizations meet regulatory requirements such as GDPR, HIPAA, and SOC 2 by providing detailed audit logs and security controls.
  • Reduced Risk of Breaches: By enforcing strong, unique passwords and multi-factor authentication, Keeper Enterprise significantly lowers the likelihood of unauthorized access.
  • Improved Productivity: Automated password generation and autofill features save time for employees, allowing them to focus on their core tasks without security interruptions.
  • Seamless Integration: Integrates with existing IT infrastructure, including Single Sign-On (SSO) and Identity and Access Management (IAM) systems, for a cohesive security strategy.
  • Scalable Solution: Easily adapts to the needs of growing organizations, supporting an unlimited number of users and devices without compromising performance.
  • Enhanced Collaboration: Securely shares credentials and sensitive information among team members, fostering collaboration while maintaining security.
  • Comprehensive Reporting: Provides detailed insights into password health, usage patterns, and potential vulnerabilities, enabling proactive security measures.
  • 24/7 Support: Access to round-the-clock customer support ensures that any issues are promptly addressed, minimizing downtime and maintaining productivity.
  • Cost Efficiency: Reduces the financial impact of security breaches and the need for costly remediation by preventing incidents before they occur.
  • User-Friendly Interface: Intuitive design and user-friendly interface make it easy for employees to adopt and use the software effectively, reducing the learning curve.
  • Customizable Policies: Allows administrators to set and enforce custom security policies tailored to the specific needs and risk profile of the organization.
  • Mobile Accessibility: Secure access to passwords and sensitive information from any device, ensuring that employees can work securely from anywhere.
  • Incident Response Preparedness: Facilitates quick and effective response to security incidents with tools for monitoring and managing potential threats in real-time.
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  • Self-Service Password Reset: Allows users to reset their own passwords without IT intervention, reducing helpdesk calls.
  • Account Unlock: Enables users to unlock their own accounts, minimizing downtime and improving productivity.
  • Multi-Factor Authentication (MFA): Provides an additional layer of security by requiring multiple forms of verification during login and password resets.
  • Single Sign-On (SSO): Facilitates seamless access to multiple applications with a single set of credentials, enhancing user convenience.
  • Self-Update of Directory Information: Empowers users to update their personal information in Active Directory, ensuring data accuracy.
  • Mobile App Support: Offers a mobile application for iOS and Android, allowing users to perform self-service tasks on the go.
  • Customizable Password Policies: Enforces complex password policies tailored to organizational requirements, enhancing security.
  • Real-Time Password Synchronization: Synchronizes password changes across multiple systems in real-time, ensuring consistency.
  • Audit Reports: Generates detailed reports on user activities, providing insights into password resets, account unlocks, and more.
  • Notification Alerts: Sends email and SMS notifications for password expiration, account lockout, and other critical events.
  • Integration with ITSM Tools: Integrates with popular IT Service Management tools like ServiceNow and Zendesk, streamlining IT workflows.
  • Customizable User Interface: Allows administrators to tailor the self-service portal to match the organization's branding and user preferences.
  • Delegated Administration: Enables role-based access control, allowing specific administrative tasks to be delegated to non-IT staff.
  • Security Questions and Answers: Implements a security question-based authentication method for password resets, enhancing user verification.
  • Geofencing and IP Restrictions: Restricts access to the self-service portal based on geographic location and IP address, adding an extra layer of security.
  • Compliance Management: Helps organizations comply with regulatory requirements by enforcing password policies and maintaining audit trails.
  • Self-Service Directory Search: Allows users to search for and contact colleagues within the organization, improving internal communication.
  • Browser Extension: Provides a browser extension for quick access to self-service features, enhancing user convenience.
  • Custom Workflows: Supports the creation of custom workflows for password resets and account unlocks, aligning with organizational processes.
  • Language Support: Offers multi-language support, catering to diverse user bases across different regions.
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  • Zero-Knowledge Security Architecture: Ensures that only the user has access to their passwords and data, with encryption and decryption happening locally on the user's device.
  • Role-Based Access Control (RBAC): Allows administrators to assign specific permissions to users based on their role within the organization, enhancing security and operational efficiency.
  • Advanced Reporting and Alerts: Provides detailed insights into user activity, password strength, and security events, with customizable alerts to notify administrators of potential issues.
  • Integration with SSO and LDAP: Seamlessly integrates with Single Sign-On (SSO) solutions and Lightweight Directory Access Protocol (LDAP) directories for streamlined user management and authentication.
  • Breached Password Protection: Continuously monitors for compromised passwords and alerts users to change them, reducing the risk of security breaches.
  • Secure File Storage: Allows users to store sensitive files and documents securely within the vault, with end-to-end encryption ensuring data privacy.
  • Automated Team Management: Facilitates the creation and management of teams and shared folders, simplifying collaboration while maintaining security controls.
  • Compliance and Audit Capabilities: Helps organizations meet regulatory requirements with detailed audit logs and compliance reporting features.
  • Dark Web Monitoring: Scans the dark web for exposed credentials and alerts users if their information is found, enabling proactive security measures.
  • Customizable Security Policies: Allows administrators to enforce organization-wide security policies, such as password complexity requirements and two-factor authentication (2FA) settings.
  • Browser Extension and Mobile App Support: Provides users with convenient access to their passwords and secure data across multiple devices and platforms, including browser extensions and mobile apps.
  • Emergency Access: Enables users to designate trusted individuals who can access their vault in case of an emergency, ensuring continuity and data availability.
  • API and SDK Integration: Offers robust APIs and Software Development Kits (SDKs) for integrating Keeper with other enterprise applications and workflows.
  • Secure Sharing: Allows users to securely share passwords and files with colleagues, with granular control over access permissions and sharing duration.
  • Multi-Factor Authentication (MFA): Supports various MFA methods, including biometric authentication, to enhance account security and prevent unauthorized access.
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Product Ranking

#13

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Password Management Software

#20

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Password Management Software

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User Sentiment Summary

Excellent User Sentiment 106 reviews
Excellent User Sentiment 1085 reviews
90%
of users recommend this product

ADSelfService Plus has a 'excellent' User Satisfaction Rating of 90% when considering 106 user reviews from 4 recognized software review sites.

94%
of users recommend this product

Keeper Enterprise has a 'excellent' User Satisfaction Rating of 94% when considering 1085 user reviews from 4 recognized software review sites.

4.4 (17)
4.7 (925)
4.6 (47)
4.5 (17)
4.4 (30)
4.6 (90)
4.5 (12)
4.5 (53)

Awards

ADSelfService Plus stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Keeper Enterprise stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Access: ADSelfService Plus offers single sign-on (SSO), enabling users to access multiple applications with a single set of credentials, similar to using a master key for various doors.
Self-Service Password Reset: The software empowers users to reset passwords and unlock accounts without IT help desk intervention, like having a spare key for immediate access.
Enhanced Security: ADSelfService Plus enforces strong password policies and provides multi-factor authentication (MFA), adding extra layers of protection like a security system with motion detectors and alarms.
Reduced IT Overhead: By automating password-related tasks, the software significantly decreases help desk tickets, freeing up IT staff for more strategic initiatives, much like automating a repetitive task to focus on more critical projects.
Improved User Experience: The user-friendly interface and self-service capabilities empower employees to manage their credentials efficiently, leading to increased productivity and reduced frustration, similar to having a well-organized digital workspace.
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Strong Security: Keeper utilizes a robust zero-knowledge encryption model, meaning your data is only accessible to you. It also offers various authentication options, including two-factor authentication and biometric login, adding extra layers of protection for your business credentials.
User-Friendly Interface: Keeper is designed with ease of use in mind, featuring a clean and intuitive interface that simplifies password management for your employees. Its compatibility across multiple devices ensures a consistent experience and easy access to credentials.
Advanced Features for Enterprise: Keeper offers features like privileged access management (PAM), security alerts, and secure file storage, catering to the specific needs of businesses. These features enhance security and streamline operations by providing granular control over access and data protection.
Reliable Support and Updates: Keeper provides multiple support channels known for quick response times. The company also consistently rolls out regular feature updates, ensuring you have access to the latest security enhancements and improvements.
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Limited Customization: Users have reported that customizing the software beyond its basic functions can be challenging, especially when it comes to integrating custom attributes from Active Directory for verification purposes.
Performance Issues: Some users have experienced slowness with ADSelfService Plus, particularly during peak usage times when performing actions like password resets or login attempts. This can be frustrating for users who need immediate access.
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Limited Free Version: The free version has very limited functionality and is only available for mobile apps.
High Cost for Small Teams: Smaller teams might find the pricing to be expensive, especially if they need access to advanced features, which are not included in the basic plan.
Browser Extension Issues: Some users have reported that the browser extensions can be buggy and are not very user-friendly.
Limited SSO Options: Keeper offers limited single sign-on capabilities compared to other competing password management solutions.
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Is ADSelfService Plus a plus for businesses, or does it leave users feeling self-served a plate of disappointment? User reviews from the past year reveal a generally positive sentiment towards ADSelfService Plus, praising its effectiveness in simplifying identity and access management. Users particularly appreciate the robust password management features, such as self-service password resets and account unlocks, which one review notes has "effectively reduced up to a third of our most urgent helpdesk issues." This resonates with the software's value proposition of minimizing IT workload by empowering employees to handle routine tasks independently. Furthermore, ADSelfService Plus earns recognition for its multi-factor authentication (MFA) capabilities, including support for biometrics and QR codes, which bolster security by adding an extra layer of protection beyond passwords. The platform's compatibility with various operating systems, including Windows, macOS, Linux, Android, and iOS, is another highlighted strength, making it a versatile solution for diverse IT environments. However, some users point out that the software can occasionally be "a little buggy," requiring administrator intervention to resolve issues like unsuccessful account unlocks. While this feedback highlights areas for improvement, it doesn't overshadow the overall positive sentiment. What sets ADSelfService Plus apart is its integration with other IT tools like SIEM, ITSM, and IAM, creating a more cohesive and secure IT ecosystem. This integration, coupled with features like single sign-on (SSO) for streamlined access to multiple applications, positions ADSelfService Plus as a comprehensive solution that goes beyond basic password management. In conclusion, ADSelfService Plus emerges as a robust and user-friendly solution particularly well-suited for larger businesses seeking to enhance security, streamline IT operations, and empower employees with self-service capabilities. Its comprehensive features, ease of use, and positive user reviews make it a compelling choice for organizations looking to fortify their identity and access management without breaking the bank.

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Is Keeper Enterprise the key to unlocking simplified security for your business? User reviews over the last year reveal a mixed bag. While Keeper Enterprise is generally lauded for its robust security employing zero-knowledge encryption and a diverse range of authentication options, including biometric login and U2F hardware keys, it stumbles when it comes to its features and pricing, particularly for smaller teams. Users appreciate the user-friendly interface and compatibility across devices, but the limited functionality in lower-tier plans, especially compared to competitors like Dashlane and 1Password, leaves many feeling shortchanged. For instance, essential features like dark web monitoring are frustratingly relegated to a paid add-on. A standout feature is Keeper's unique "One-Time Share" functionality, allowing secure password sharing with external parties, a boon for businesses collaborating with freelancers or contractors. However, the lack of a comprehensive free version beyond a single mobile device and the absence of a refund policy leave a bitter aftertaste for some. Ultimately, Keeper Enterprise is best suited for larger organizations and managed service providers who can fully utilize its advanced enterprise features, including privileged access management (PAM) and robust API support for developers. Smaller businesses on a tight budget might find better value and a more comprehensive feature set elsewhere.

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