LastPass vs ADSelfService Plus

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Our analysts compared LastPass vs ADSelfService Plus based on data from our 400+ point analysis of Password Management Software, user reviews and our own crowdsourced data from our free software selection platform.

LastPass Software Tool

Product Basics

LastPass is a sophisticated software solution designed to manage passwords and other sensitive information securely. It offers a comprehensive password manager that stores and encrypts passwords, allowing users to access their credentials with a single master password. This tool is particularly well-suited for individuals and businesses seeking to enhance their cybersecurity measures, as it simplifies password management and reduces the risk of breaches.

Key benefits of LastPass include its ability to generate strong, unique passwords, autofill login credentials, and synchronize data across multiple devices. Popular features encompass secure password sharing, dark web monitoring, and multi-factor authentication, which collectively bolster security and convenience. Users often appreciate the intuitive interface and robust security protocols that LastPass employs.

In comparison to similar products, LastPass is frequently praised for its user-friendly experience and extensive feature set. Pricing varies, typically based on the number of users and the specific plan chosen, with options for monthly or annual payments. For precise pricing details, it is advisable to contact SelectHub for a tailored quote that aligns with individual requirements.

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ADSelfService Plus is a comprehensive software solution designed to streamline Identity and Access Management tasks. It excels in automating password resets, account unlocks, and self-service updates for user profiles, significantly reducing the workload on IT departments. This tool is particularly well-suited for medium to large enterprises that require robust security measures and efficient user management due to its extensive feature set and scalability.

Key benefits include enhanced security through multi-factor authentication, reduced helpdesk calls, and improved user productivity. Popular features encompass self-service password management, single sign-on, and real-time password synchronization across multiple platforms. Users appreciate its intuitive interface and seamless integration with existing IT infrastructure, which sets it apart from similar products.

Pricing for ADSelfService Plus varies based on the number of users and specific requirements, typically offered on a subscription basis. For precise pricing details, it is advisable to contact SelectHub for a tailored quote.

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$3 Monthly, Freemium
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Tailored to your specific needs
$245 Annually
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Tailored to your specific needs
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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Enhanced Security: LastPass encrypts your passwords locally on your device, ensuring that only you have access to your sensitive information.
  • Time Savings: Automatically fills in login credentials, reducing the time spent manually entering usernames and passwords.
  • Convenience: Syncs across multiple devices, allowing you to access your passwords from your phone, tablet, or computer seamlessly.
  • Improved Password Hygiene: Generates strong, unique passwords for each account, minimizing the risk of security breaches due to reused passwords.
  • Secure Sharing: Allows you to share passwords securely with trusted individuals without revealing the actual password.
  • Emergency Access: Provides a feature to grant trusted contacts access to your account in case of an emergency, ensuring continuity.
  • Comprehensive Audit: Offers a security challenge feature that audits your passwords and provides actionable insights to improve your overall security posture.
  • Dark Web Monitoring: Alerts you if your credentials appear in known data breaches, enabling you to take immediate action to protect your accounts.
  • Customizable Security Settings: Allows you to set up multifactor authentication and other security measures tailored to your needs.
  • Centralized Management: For businesses, LastPass provides an admin dashboard to manage employee access and enforce security policies efficiently.
  • Secure Notes Storage: Stores sensitive information like Wi-Fi passwords, software licenses, and personal documents securely.
  • Browser Integration: Compatible with major web browsers, making it easy to save and retrieve passwords directly from your browser.
  • Offline Access: Allows you to access your vault even without an internet connection, ensuring you are never locked out of your accounts.
  • Regular Updates: Continuously updated to address new security threats and improve functionality, keeping your data safe and the software reliable.
  • User-Friendly Interface: Intuitive design makes it easy for users of all technical levels to manage their passwords effectively.
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  • Enhanced Security: By enabling multi-factor authentication (MFA) for self-service password resets, ADSelfService Plus significantly reduces the risk of unauthorized access.
  • Reduced Help Desk Costs: Automating password resets and account unlocks decreases the volume of help desk tickets, saving both time and money.
  • Improved User Productivity: Employees can quickly reset their passwords or unlock their accounts without waiting for IT support, minimizing downtime.
  • Compliance Support: The software helps organizations meet regulatory requirements by providing detailed audit reports and ensuring secure password practices.
  • Customizable User Experience: Organizations can tailor the self-service portal to match their branding and specific user needs, enhancing user adoption and satisfaction.
  • Seamless Integration: ADSelfService Plus integrates with various IT systems and applications, ensuring a cohesive and streamlined identity management process.
  • Enhanced Reporting: Detailed reports and analytics provide insights into password reset trends and user behavior, aiding in strategic decision-making.
  • Scalability: The solution can easily scale to accommodate growing organizations, ensuring consistent performance and reliability.
  • Mobile Accessibility: Users can manage their passwords and accounts from mobile devices, providing flexibility and convenience.
  • Reduced Risk of Account Lockouts: By allowing users to unlock their accounts independently, the software minimizes disruptions caused by account lockouts.
  • Streamlined Onboarding: New employees can set up their accounts and passwords without IT intervention, speeding up the onboarding process.
  • Enhanced User Awareness: Regular notifications and alerts keep users informed about password policies and upcoming expirations, promoting proactive management.
  • Cost-Effective Solution: By reducing the need for manual interventions and improving operational efficiency, ADSelfService Plus offers a cost-effective approach to identity management.
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  • Password Vault: Securely stores all your passwords in an encrypted vault, accessible only with a master password.
  • Auto-Fill: Automatically fills in login credentials and forms on websites and apps, saving time and reducing errors.
  • Multi-Factor Authentication (MFA): Adds an extra layer of security by requiring a second form of verification, such as a code sent to your phone.
  • Password Generator: Creates strong, unique passwords for each of your accounts, enhancing security and reducing the risk of breaches.
  • Secure Notes: Allows you to store sensitive information like Wi-Fi passwords, software licenses, and personal documents securely.
  • Emergency Access: Lets you designate trusted contacts who can access your vault in case of an emergency, ensuring your important information is always accessible.
  • Dark Web Monitoring: Scans the dark web for your email addresses and alerts you if your information is found in data breaches.
  • Cross-Platform Sync: Synchronizes your passwords and secure notes across all your devices, including smartphones, tablets, and computers.
  • Security Challenge: Analyzes the strength of your passwords and provides recommendations for improving your overall security posture.
  • Family and Business Plans: Offers plans that allow multiple users to share access and manage passwords collectively, ideal for families and teams.
  • Browser Extensions: Provides extensions for popular browsers like Chrome, Firefox, and Safari, enabling seamless integration and easy access to your vault.
  • Customizable Password Policies: Allows businesses to enforce specific password requirements and policies to ensure compliance and security.
  • Secure Sharing: Enables you to share passwords and notes securely with others, without revealing the actual passwords.
  • Biometric Login: Supports biometric authentication methods such as fingerprint and facial recognition for quick and secure access.
  • Encrypted Storage: Uses AES-256 bit encryption to protect your data, ensuring that only you can decrypt and access your information.
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  • Self-Service Password Reset: Allows users to reset their own passwords without IT intervention, reducing helpdesk calls.
  • Account Unlock: Enables users to unlock their own accounts, minimizing downtime and improving productivity.
  • Multi-Factor Authentication (MFA): Provides an additional layer of security by requiring multiple forms of verification during login and password resets.
  • Single Sign-On (SSO): Facilitates seamless access to multiple applications with a single set of credentials, enhancing user convenience.
  • Self-Update of Directory Information: Empowers users to update their personal information in Active Directory, ensuring data accuracy.
  • Mobile App Support: Offers a mobile application for iOS and Android, allowing users to perform self-service tasks on the go.
  • Customizable Password Policies: Enforces complex password policies tailored to organizational requirements, enhancing security.
  • Real-Time Password Synchronization: Synchronizes password changes across multiple systems in real-time, ensuring consistency.
  • Audit Reports: Generates detailed reports on user activities, providing insights into password resets, account unlocks, and more.
  • Notification Alerts: Sends email and SMS notifications for password expiration, account lockout, and other critical events.
  • Integration with ITSM Tools: Integrates with popular IT Service Management tools like ServiceNow and Zendesk, streamlining IT workflows.
  • Customizable User Interface: Allows administrators to tailor the self-service portal to match the organization's branding and user preferences.
  • Delegated Administration: Enables role-based access control, allowing specific administrative tasks to be delegated to non-IT staff.
  • Security Questions and Answers: Implements a security question-based authentication method for password resets, enhancing user verification.
  • Geofencing and IP Restrictions: Restricts access to the self-service portal based on geographic location and IP address, adding an extra layer of security.
  • Compliance Management: Helps organizations comply with regulatory requirements by enforcing password policies and maintaining audit trails.
  • Self-Service Directory Search: Allows users to search for and contact colleagues within the organization, improving internal communication.
  • Browser Extension: Provides a browser extension for quick access to self-service features, enhancing user convenience.
  • Custom Workflows: Supports the creation of custom workflows for password resets and account unlocks, aligning with organizational processes.
  • Language Support: Offers multi-language support, catering to diverse user bases across different regions.
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Product Ranking

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User Sentiment Summary

Great User Sentiment 4955 reviews
Excellent User Sentiment 106 reviews
89%
of users recommend this product

LastPass has a 'great' User Satisfaction Rating of 89% when considering 4955 user reviews from 4 recognized software review sites.

90%
of users recommend this product

ADSelfService Plus has a 'excellent' User Satisfaction Rating of 90% when considering 106 user reviews from 4 recognized software review sites.

4.4 (1612)
4.4 (17)
4.6 (2743)
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4.6 (47)
4.1 (215)
4.4 (30)
4.1 (385)
4.5 (12)

Awards

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ADSelfService Plus stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Centralized Administration: Streamline IT tasks with a unified platform for managing user access, security policies, and provisioning, all within a single, comprehensive admin console.
Customizable Security Policies: Tailor security settings to your specific requirements with over 100 customizable policies, allowing you to enforce strong password practices, manage access to sensitive data, and comply with industry regulations.
Enhanced Security Posture: Strengthen your defenses against data breaches by implementing robust security measures, including multi-factor authentication (MFA), single sign-on (SSO), and dark web monitoring, to protect sensitive business information.
Passwordless Login Options: Transition to a passwordless future by enabling biometric authentication, allowing employees to securely access their accounts using fingerprint or facial recognition technology, eliminating the need for traditional passwords.
Simplified Password Management: Improve employee productivity and reduce password fatigue by providing a centralized platform for storing, generating, and auto-filling passwords, simplifying access to work-related accounts and applications.
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Streamlined Access: ADSelfService Plus offers single sign-on (SSO), enabling users to access multiple applications with a single set of credentials, similar to using a master key for various doors.
Self-Service Password Reset: The software empowers users to reset passwords and unlock accounts without IT help desk intervention, like having a spare key for immediate access.
Enhanced Security: ADSelfService Plus enforces strong password policies and provides multi-factor authentication (MFA), adding extra layers of protection like a security system with motion detectors and alarms.
Reduced IT Overhead: By automating password-related tasks, the software significantly decreases help desk tickets, freeing up IT staff for more strategic initiatives, much like automating a repetitive task to focus on more critical projects.
Improved User Experience: The user-friendly interface and self-service capabilities empower employees to manage their credentials efficiently, leading to increased productivity and reduced frustration, similar to having a well-organized digital workspace.
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Security Concerns: LastPass has experienced multiple security breaches, including a notable incident in 2022 where hackers stole encrypted customer data, raising concerns about the safety of sensitive business information.
Performance Issues: Some users have reported performance issues and bugs, particularly with the browser extensions, which can disrupt workflow and productivity for businesses relying on seamless password management.
Limited Free Plan: The free version of LastPass restricts users to a single device type, limiting flexibility and potentially increasing costs for businesses needing to manage passwords across multiple devices for employees.
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Limited Customization: Users have reported that customizing the software beyond its basic functions can be challenging, especially when it comes to integrating custom attributes from Active Directory for verification purposes.
Performance Issues: Some users have experienced slowness with ADSelfService Plus, particularly during peak usage times when performing actions like password resets or login attempts. This can be frustrating for users who need immediate access.
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Is LastPass still the "last password" you'll ever need, or has it become a "last resort" in the world of password management? User reviews from the last year paint a mixed picture, highlighting both strengths and weaknesses.On the positive side, users consistently praise LastPass for its user-friendly interface and extensive features. The software is lauded for its intuitive design, making it easy for even tech-challenged individuals to navigate and utilize its features effectively. The auto-fill functionality receives particular praise for its seamless integration and reliability across various websites and platforms. Moreover, the free version's generous offering, including unlimited password storage, dark web monitoring, and one-to-one password sharing, makes it a compelling choice for budget-conscious users. However, the elephant in the room remains the company's past security breaches. While LastPass boasts robust encryption and security measures, the 2022 incident, which exposed encrypted user data, continues to cast a shadow of doubt on its reliability. Users express valid concerns about the company's transparency and handling of the situation, leading some to explore alternative options like Bitwarden, which boasts a spotless security track record.In conclusion, LastPass is a bit like a well-loved but slightly rusty car. It's familiar, feature-packed, and gets the job done, but its past performance issues make some users wary. It's best suited for those who prioritize convenience and a wide array of features over an unblemished security history. However, security-conscious users or those dealing with highly sensitive information might want to consider alternatives until LastPass can fully regain user trust.

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Is ADSelfService Plus a plus for businesses, or does it leave users feeling self-served a plate of disappointment? User reviews from the past year reveal a generally positive sentiment towards ADSelfService Plus, praising its effectiveness in simplifying identity and access management. Users particularly appreciate the robust password management features, such as self-service password resets and account unlocks, which one review notes has "effectively reduced up to a third of our most urgent helpdesk issues." This resonates with the software's value proposition of minimizing IT workload by empowering employees to handle routine tasks independently. Furthermore, ADSelfService Plus earns recognition for its multi-factor authentication (MFA) capabilities, including support for biometrics and QR codes, which bolster security by adding an extra layer of protection beyond passwords. The platform's compatibility with various operating systems, including Windows, macOS, Linux, Android, and iOS, is another highlighted strength, making it a versatile solution for diverse IT environments. However, some users point out that the software can occasionally be "a little buggy," requiring administrator intervention to resolve issues like unsuccessful account unlocks. While this feedback highlights areas for improvement, it doesn't overshadow the overall positive sentiment. What sets ADSelfService Plus apart is its integration with other IT tools like SIEM, ITSM, and IAM, creating a more cohesive and secure IT ecosystem. This integration, coupled with features like single sign-on (SSO) for streamlined access to multiple applications, positions ADSelfService Plus as a comprehensive solution that goes beyond basic password management. In conclusion, ADSelfService Plus emerges as a robust and user-friendly solution particularly well-suited for larger businesses seeking to enhance security, streamline IT operations, and empower employees with self-service capabilities. Its comprehensive features, ease of use, and positive user reviews make it a compelling choice for organizations looking to fortify their identity and access management without breaking the bank.

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