ADP RUN vs Payroll Mate

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Our analysts compared ADP RUN vs Payroll Mate based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Like a classic rom-com montage, running a small business means trying on a lot of hats. Processing payroll alone is a complex, time-consuming task. That's where ADP RUN comes in—it's a cloud-based payroll service specifically for small businesses, keeping your payroll processing and HR management out of the horror genre.

When you need to complete multiple tasks without the manpower of larger corporations, ADP RUN (also known as RUN POWERED by ADP) helps you do the job(s).

Here's how:

  • Automating the entire payroll process (including recurring payroll with RUN & DONE).
  • Calculating deductions and withholdings.
  • Self-onboarding employees.
  • Detecting payroll errors.
  • Working on the go with the mobile app.

ADP RUN at a Glance

Price

Starting from $79 monthly (additional $4 per employee).

Deployment Method

Cloud-based.

Business Size

Most suitable for small businesses.

Popular Integrations

QuickBooks, Xero, Tsheets, When I Work, ZipRecruiter.

Customer Service Availability

Live chat agents are available Monday through Friday, 7:30 a.m. to 10:00 p.m. ET. A.V.A. (virtual assistant) is available 24/7.


User Experience

Nearly 90% of users recommend it.

Training

Documentation, videos, live online, webinars and demos.

Mobile App

Yes, 4.9 review score according to Google Play.


Let’s be honest: not everyone is a fast learner. Whether it’s your first time or your hundredth, ADP RUN has step-by-step screens and quick tips for completing tasks.

There’s direct deposit for paying your employees and additional options like Wisely Direct (an ADP-exclusive debit card) and ADPCheck.

Manage everything from your personalized dashboard, including upcoming payrolls, to-dos, payroll history and quick access to all RUN features.

Run powered by ADP is under the ADP umbrella, which earns recognition on our top ten list of the best HR software. Additionally, ADP Workforce Now is in the top five for applicant tracking and recruiting, compensation management, employee self service, and learning management.

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Payroll Mate is an on-premise payroll and accounting software that helps prepare pay runs, compensate employees, print pay stubs, calculate taxes, generate reports, process tax forms and more.

It helps control payroll-related functionalities with the help of easier access to staff information, comprehensive reports, compliance to minimum wage laws, instant data backups, holiday and sick leave tracking, employee onboarding, password protection and other business-related functionalities. The product works flexibly with various accounting software including Intuit QuickBooks, Sage Peachtree and Microsoft Accounting.
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$79 Monthly
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Tailored to your specific needs
$219 One-Time
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Ensure Compliance: Plan for tax season (it’s never too early and let's be honest, everyone dreads it). ADP RUN handles filing and paying your company’s taxes.
  • Manage Overtime: Stay on top of overtime by managing schedules and checking worker classifications. The system comes with support for state unemployment insurance and garnishments.
  • Save Time: Automate payroll and onboarding tasks, kick off off-cycle payrolls, and streamline data entry with convenient worksheets. You can also adjust or correct past payments within the current quarter. The payroll dashboard provides a clear view of all ongoing and past payrolls, with relevant codes highlighted, and shows both in-progress and recently approved payrolls to keep everything organized.
  • Create an Employee Handbook: Keep employees informed about compliance issues and company standards with built-in tools for creating and maintaining employee handbooks (which are viewable online).
  • Go Digital: Reduce physical paperwork by storing company and employee documents digitally via a document vault, which includes a library of templates with best practices.
  • Provide Retirement Planning for Employees: Create retirement plans, including 401(k) and SIMPLE IRA.
  • Offer Employee Self-Service: Let employees access information, from benefits and retirement details to weekly pay stubs.
  • Receive HR Support: Integrate with ADP’s HR solution for expert support, toolkits and training, checkups, and legal assistance. Access resources on healthcare compliance, HR documents, state and federal forms, and pages for tracking employee information.
  • Educate Employees: Provide training courses on topics like sales and sexual harassment.
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  • Automated Compliance: Calculate error-free net pay, social security tax, medicare, local payroll taxes and more automatically. Prepare 941, 944, 940, W2 and W3 payroll forms and a number of state payroll forms. 
  • Secure: Send regular reminders to users to backup company data each time the software is closed to avoid data loss. 
  • Accessibility: Export report data in PDF, CSV, JPEG, BMP and other formats. 
  • Offline Mode: Manually update software in case of no internet access. 
  • Flexible: Register different jobs and rates on the same check for an employee in case of changing job functions. Supports payroll generation for seasonal and part-time employees. 
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  • Payroll: Check employee hours, adjust details like rates and bonuses, and review the payroll (helping estimate costs for your current pay period). This feature also integrates with general ledgers and exports to Xero and QuickBooks.
  • Insurance: Connects with licensed insurance pros to help pick the right coverage for your business with the ADP Insurance Agency. They've got workers’ comp, auto insurance, BOP, liability insurance and group health insurance. This setup makes it easy to handle premium payments and get certificates of insurance.
  • Mobile Solutions: Securely access the system anytime, anywhere, including clocking in and out with mobile timecards via iOS and Android-ready apps.
  • Hiring and Onboarding: Connect with ZipRecruiter to post jobs, invite candidates, access a resume database and use a wizard to create job descriptions. ADP RUN also includes background check capabilities.
  • Self Onboarding: Let employees fill out paperwork and set up account details, such as direct deposit, before their first day of work.
  • Reporting: View custom reports related to profiles, payroll, PTO and deductions. Arrange report fields with the drag-and-drop functionality and filters help you find what you need faster. Export reports in CSV, PDF or Excel formats.
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  • Payroll Management: Process payrolls, print checks, calculate salaries, prepare paystubs and more on a centralized platform. Categorize checks, add or delete employees and allow users to access personal information. 
  • Direct Deposits: Save time and costs by simply sending quick, direct deposits into the beneficiary's account. Automatically generates an ACH file to send to the bank and process payments for employees. 
  • Time-Tracking: Calculate working hours, leaves and absences, paid time offs and more for each employee. When creating a payroll check, the software calculates editable vacation and sick hours earned and used. 
  • Automation: Comes with a built-in tax calculator for payroll and paychecks in accordance with federal and state withholdings. Tax tables and formulas are updated regularly and pushed via a flexible touch-free-auto-update mechanism. 
  • Security: Use the password-protected access system to maintain confidentiality. Mask employees' social security numbers on pay stubs to avoid unauthorized access to the personal information of specific employees by other individuals. 
  • Agriculture Payroll: Benefit from agricultural business tools to manage payroll for farm workers and labor contractors. File IRS annual tax form 943, pay workers' salaries, add payroll income based on the chosen business model while staying in compliance with IRS regulations. 
  • Fringe Benefits: Supports fringe benefits to employees for the performance of services, like when an employee uses a business vehicle to commute to and from work. 
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Product Ranking

#1

among all
Payroll Software

#103

among all
Payroll Software

Find out who the leaders are

User Sentiment Summary

Excellent User Sentiment 2835 reviews
Excellent User Sentiment 244 reviews
90%
of users recommend this product

ADP RUN has a 'excellent' User Satisfaction Rating of 90% when considering 2835 user reviews from 3 recognized software review sites.

94%
of users recommend this product

Payroll Mate has a 'excellent' User Satisfaction Rating of 94% when considering 244 user reviews from 2 recognized software review sites.

4.6 (1450)
n/a
n/a
4.67 (122)
4.5 (779)
4.7 (122)
4.3 (606)
n/a

Awards

ADP RUN stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Payroll Mate stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: A whopping 88% of users found the design intuitive and user-friendly, including the mobile app. Specifically, the payroll side is noted for its clear presentation.
Excellent Customer Service: 82% of ADP RUN users praise its customer service, particularly the prompt assistance and effective issue resolution through the 24/7 chat feature.
Efficient Reporting: Users enjoy ADP RUN's reporting for ensuring accurate P&L allocation and payroll tracking. The report generator helps tailor payroll reports for seamless integration with accounting files for a more comprehensive overview.
User-Friendly Payroll Processing: Most users find the payroll feature easy and efficient. They appreciate the quick data entry process and fail-safe questions to prevent errors.
24/7 Customer Service: RUN offers phone and online support to ensure the speedy resolution of issues. In reviews, users say customer service is polite, knowledgeable and effective.
Automated Tax Filing: Companies can leave all their taxes to RUN. They don’t have to worry about filing on time. Instead, they can trust experienced professionals to handle it.
Easy to Use: The platform is easy to navigate and use, with a relatively small learning curve.
Multiple Reports: Built-in reports are easy to generate; you can also “favorite” frequent reports to save time. They’re also convenient to view online and export as a PDF or Excel file.
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Ease of Use: Many users find Payroll Mate intuitive and easy to navigate, even for those with limited accounting experience. They appreciate the straightforward interface and clear instructions, making it simple to set up and manage payroll tasks.
Affordable Pricing: Compared to other payroll software options, Payroll Mate is often praised for its competitive pricing, especially for small businesses and freelancers. Users appreciate the value for money, especially when considering the features and functionality offered.
Reliable Support: Users consistently highlight the responsive and helpful customer support provided by Payroll Mate. They appreciate the availability of phone, email, and online resources to address any questions or issues promptly.
Time-Saving Features: Payroll Mate automates many payroll tasks, such as calculating taxes and generating paychecks, saving users significant time and effort. Users appreciate the ability to streamline their payroll process and focus on other aspects of their business.
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Limited Timesheets: Some express a desire for a customizable timesheet.
PTO Woes: Users have mixed experiences with ADP RUN's PTO feature. They encounter challenges with managers not receiving timely alerts for PTO requests and being directed to incorrect pages when trying to approve requests. There's a desire for more customization options, particularly in setting PTO features tailored to individual employee needs.
Holiday Time Off: Some users also face difficulties updating company holidays for specific pay classes within the system.
Tax Questions: Some users request additional clarity when setting up earning and deductions tax status in payroll.
Add-Ons Get Expensive: Not all functionalities are available in the main application.
Costly Upgrades: It’s relatively expensive, and upgrading from one tier to the next isn’t always seamless. It’s not the most affordable for companies with many pay cycles per month. Other payroll options offer similar functions and cost less.
Difficult/Limited Functionality: Some issues include: Users can’t edit payroll after submission. No feature for escalating to supervisors. Hard to remove workers hired to cover during vacations. No unlimited payroll runs. No option to create multiple paychecks for one person during the pay cycle.
Implementation Miscommunication: Some reviewers have reported poor communication when working through implementation issues. However, some say that after setup, it’s easy to use, and potential hurdles are worth the trouble.
Slow Phone Customer Service: Customer service is ultimately helpful, but many users get frustrated by long wait times to speak with a rep. After all, any issue regarding money may be a serious one.
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Limited Mobile Functionality: Some users have reported that the mobile app is not as robust as the desktop version, making it difficult to manage payroll on the go. For example, some users have found that they cannot access certain features or that the app is slow and buggy.
Customer Support Issues: Several users have expressed frustration with the customer support experience, citing long wait times and unhelpful responses. For instance, some users have reported that they were unable to get their questions answered or that the support team was not able to resolve their issues.
Integration Challenges: Some users have encountered difficulties integrating Payroll Mate with other business software, such as accounting programs. For example, some users have reported that the integration process was complex or that the software did not work as expected.
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RUN powered by ADP is a popular payroll and HR solution for a range of small businesses, including startups and newer companies needing robust payroll and HR tools (without extensive expertise).Its efficient tools for managing employee records, benefits and compliance help these professionals minimize manual effort. Payroll specialists and accountants or bookkeepers also benefit from ADP RUN's automation and error detection.The main menu and search bar (with shortcuts for common tasks under it) made it easy to find what I was looking for without an annoying amount of redirects or feeling like a game of Where’s Waldo. It’s simple and uncomplicated to view your paystub and when payday is.For admins, the payroll feature seems straightforward. View your pay period, use “Calculate Paycheck” and check dates. Get an overview of payroll either for all employees or sort by things like last name. When you log in and get to the main page, there’s also a convenient reminder(s) section called “Top To-Dos.”For famous document misplacers, there’s a document vault that keeps important info secure and accessible.Onboard fully from your phone, including setting up direct deposit and tax withholdings without waiting for HR to show you how. For me, working remotely makes mobile access a must-have, and ADP RUN checks that box with mobile clocking in and out, viewing company policies, PTO, and pay info. Admins can also fully get payroll done on their phones.If anything seems off, payroll error detection activates a pop-up box asking, “Does this look right?” and gives a brief explanation of potential issues; from there, admins select “Ignore issues” or “Go back and fix.”Run a single report or select a popular report option. View payroll details, liabilities and summaries. Choose your date range and download the report from there (on the app or desktop).Recent reviews cite long wait times over the phone for customer service. When I called the general line, I shared my details and got a specific number to dial. I would prefer direct transfers over calling separate numbers, although this might change once you have a designated contact.Lastly, I've noticed that the cost is higher compared to competitors like Paychex or Workday. Purchasing add-on features “a la carte” affects the cost, which may be frustrating to some users who need more in-depth functionality on a smaller budget.The RUN Powered by ADP® Mobile Payroll app is a free download for mobile devices. With the app, you can complete payroll processing, view reports like payroll liability and access or update employee 1099 info. Additional mobile app features vary depending on Apple or Android devices, such as a chat feature for Androids and pay rate changes on Apple devices.Overall, RUN Powered by ADP is a comprehensive payroll solution for small businesses. Its intuitive design is great for users with little to no experience in most cases. It might be pricier than some alternatives, but most users find the added cost valid, considering its user-friendly interface, payroll automation and mobile app features.

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Payroll Mate is a desktop-based payroll software that's been around for a while, and it's been a popular choice for small businesses. But is it still a good option in today's market? Users praise Payroll Mate for its affordability and ease of use. It's a standalone program, so you don't need to rely on the cloud or a monthly subscription. This is a big selling point for businesses that are concerned about security or prefer to have complete control over their data. Payroll Mate also offers a wide range of features, including the ability to calculate taxes, print checks, and generate tax forms. It's compatible with popular accounting software like QuickBooks and Sage 50, making it easy to integrate into your existing systems. However, Payroll Mate has its drawbacks. Some users have complained about the software's interface, which they find outdated and clunky. Others have noted that the software can be slow and prone to errors. Payroll Mate also lacks some of the advanced features found in cloud-based payroll solutions, such as mobile access and real-time reporting. Overall, Payroll Mate is a good option for small businesses that are looking for a simple, affordable payroll solution. It's not the most feature-rich or user-friendly option on the market, but it gets the job done. If you're a small business owner who prefers to keep things simple and manage your payroll in-house, Payroll Mate might be a good fit for you.

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