Gusto vs Aatrix

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Our analysts compared Gusto vs Aatrix based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Aatrix Software Tool

Product Basics

Gusto is a web-based payroll system for medium-sized organizations. It handles benefits, compliance, direct deposit, employee self-service, employee management, payment processing and taxes. Using automation, calculators and other administrative and HR modules, users can streamline the entire process of paying employees. It integrates with other technologies to offer expanded services such as accounting, bookkeeping, POS, time tracking and other business operations. In addition to filing taxes, it scans the laws of over 50 states to ensure accurate state and federal payments, helping organizations avoid penalties.
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Aatrix eFile is a cloud-based payroll software designed to streamline year-end tax reporting for businesses. It caters to businesses of all sizes, but its user-friendly interface and integrated filing system make it particularly attractive to those who lack dedicated HR personnel. Aatrix eFile boasts features like secure electronic filing of W-2s, 1099s, and ACA forms, directly from existing payroll software. Users can also choose to print and mail physical copies to employees. Aatrix eFile offers a cost-effective solution compared to traditional paper filing, with pricing based on the number of forms filed.
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$40 Monthly
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$25/User, Monthly
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Flexible and Easier to Use: Guides admins through set-up and features a user-friendly interface. Let employees account for unexpected expenses, up to 40% of their paycheck, by automatically taking the amount out of their next check.
  • More Cost-Effective: Take advantage of a one-month free trial before full implementation. Subscribe on a monthly basis or based on a price quote, depending on the business’s needs.
  • Better Compliance: Check for updated tax law ensures that the proper documents are filed on time and follow the most recent legislation. Help users keep in compliance with ACA, ERISA and HIPAA standards. Record tests to comply with nondiscrimination policies from the IRS or benefits programs such as FSAs.
  • Timer Saver: Cut down on busy work and manual data entry to save valuable employee hours in payroll processing and tax filing. Manage and complete administrative work by accessing premade job templates, HR guides, live harassment prevention webinars, fitness tests, handbooks, best practices, manuals and more.
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  • Better Support: Learn the ins and outs of the service with extensive training and implementation support. Work with trained professionals to customize the processes to fit the needs of a business and its customers. 
  • Platform Separation: Focus on optimizing time and technical focus with Windows and Apple separation. Maximize the value of the software with specified implementation and support to save time and frustration.  
  • Simply Integration: Avoid switching between different apps and save time with one streamlined, convenient platform. Save time and prevent disconnects with one log-in hub for all platform functions. 
  • Simplified Filing: Avoid the end-of-year filing panic with continuous compliance throughout the calendar and fiscal year. 
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  • Payroll Processing: Automatically calculate employee checks and file taxes while using online faxing, filing and signing technologies.
    • Payroll Reports: Send money out weekly, bi-weekly, twice a month or monthly. Calculate an employee’s gross pay before taxes by simply entering the amount they should receive. Figure out overtime pay for hourly workers whether they have one or multiple pay rates. Leverage other payroll capabilities such as calculating unlimited and off-cycle payrolls, employee reimbursements, bonuses and more.
    • Automated Taxes: Calculate, file and pay all payroll taxes per local and federal legislation through direct deposit. Generate and send 940, 941, 1099, 8974 and W-2 forms for full-time employees and independent contractors. Manage deductions, garnishments and send child support in all states except for South Carolina. Make adjustments, get support and enter claims for the Federal R&D Tax Credit, FLSA minimum wage requirements and the FICA Tip Credit tax.
    • E-Signatures: Sign and file important documents and forms such as W-2’s, 1099s, 940s, 941s and 8974s. Make it easier to get everyone’s ducks in a row, even when separated by thousands of miles.
    • Leave Tracking: Set up and monitor vacation time, time off and sick time. Choose federal holidays or create other holidays for organizations that accommodate different faiths, locations or cultures.
  • Benefits: Make the necessary deductions automatically for medical insurance, 401(K) contributions and more. Give employees dental, medical and vision insurance and help them find the appropriate plan. Provide other benefits such as 529 (college) savings, commuter perks, disability insurance, FSAs, HSAs, life insurance and workers’ compensation.
  • Wallet: Manage banking accounts, emergency funds, paychecks and savings. Create as many as five saving goals, which deduct funds automatically from the correlating spending accounts — transfer funds from savings to spending easily. Put paychecks in different accounts and let workers see checks and the specifics of deductions, hours and taxes. Give access to paystubs, the Wallet app and W-2s.
  • Worker Management: Give workers digital paystubs accessible by the payday email, account or Wallet app. Let employees send money to charities, organize workers into departments and set policies for PTO and sick leave. Customize and assign various permissions to ensure users can access the appropriate content but not sensitive data.
  • Self-Service: Let employees complete tasks like adding dependents, picking out plans and scheduling changes to plans based on personal details. Let them retain access to specific account information after termination to cut down on unnecessary content. Organize reports based on teams or departments and let workers sign essential documents like I-9s and W-4s.
  • New Employees: Report new hires to the government automatically. Send out onboarding papers before new staff members start so they can fill out bank details, contact information and W-4s. Use an onboarding to-do list for tasks like adding employees to the payroll, background checks, filling out an employee’s I-9, setting up benefits and signing forms.
  • Directory: Create an address book of employees with profile pictures and contact information. Give new workers org charts to see where they fit in the organization. Organize fun facts, t-shirt or merch orders, birthdays and communal coffee dates.
  • Calendar Sync: Track deadlines, birthdays and employee anniversaries and sync with other calendars in iCalendar, Google, and Outlook.
  • Integrations: Uses closed APIs. Integrate with platforms like Accelo, Asana, Box, Clover, Dropbox, Expensify, FreshBooks, Github, G Suite, Homebase, Microsoft 365, QuickBooks Online, Receipt Bank, Slack, SpotOn, TSheets, Veryfi, When I Work, Xero, Ximble, Zoom and more. Contact the vendor for custom connections.
  • Reporting and Analytics: Generate and download reports for benefits, payment history, bank transactions, PTO, contract work, tax payments and more
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  • Payment Processing: Simplify payment management with one platform for wage distribution, tracked hours, deductions, holidays and adjustments for PTO and sick leave. Automate clocking in and out with TimeCard and Top Pay integrations. 
  • Computerized Filing Services: File electronic employee, state and federal W2s and 1099s. Complete ACA filing, unemployment and new hire paperwork, 1095s and 1094-Bs and -Cs. Keep safe records of all file transactions. 
  • Traditional Paper Copies: Print any digital files to keep and paper trail and send to government agencies and recipients with nest-business day and selected delivery date options. 
  • AUF Compatability: Use the AUF (Aatrix Universal File) format to integrate payment processing data with any account or processing application. Translate AUF data with the built-in form viewer software to convert reports, view data and print. 
    • Integrated Filing: Communicate through the Single-Point eFile Center to send any payment reports to over 200 tax authorities for processing and filing for customers. 
  • Real-Time Tax Updates: Subscribe to the added tax table service to see changes to paychecks, employee compliance, deductions and duplications immediately reflected with automatic data updates. 
  • Populated Paperwork: Edit existing HR templates with appropriate company, employee and branding information to create performance reviews, disciplinary write-ups and employee handbooks. Finalized forms are stored in an encrypted company directory. 
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Product Ranking

#7

among all
Payroll Software

#78

among all
Payroll Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Benefits Management Dashboard And Reporting Expense Management Mobile Capabilities Payroll And Tax Management Platform Capabilities Security And Compliance Time And Attendance Management 95 40 90 54 89 87 80 63 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 2802 reviews
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93%
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Gusto has a 'excellent' User Satisfaction Rating of 93% when considering 2802 user reviews from 3 recognized software review sites.

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4.2 (23)
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Awards

Gusto stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Easy to Use: Just under 70% of all reviewers found this product easy to use with 10% specifically praising the design.
Great Conflict Resolution: The customer service was noted for being helpful, knowledgeable and excellent at resolving errors.
Helpful Features: Around 40% of reviewers said they appreciated the functionality, particularly praising the tax system, deductions, payroll processing and multiple payment options.
Appropriate Pricing: Over 30% of users felt that the price was well worth the system.
Good for Small Business: This was called a good choice for small businesses in over 10% of reviews.
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Saves Time: Streamlines payroll processes, automates calculations, and reduces manual data entry.
Improves Accuracy: Eliminates errors associated with manual payroll, ensuring timely and precise payments.
Enhances Compliance: Complies with complex tax regulations, reducing the risk of penalties and audits.
Increases Efficiency: Integrates with other business systems, such as HR and accounting, for seamless data flow.
Supports Employee Self-Service: Empowers employees with online access to pay stubs, tax forms, and other payroll-related information.
Cost-Effective: Affordable solution that provides significant savings compared to outsourcing or manual payroll processing.
Reliable and Secure: Backed by robust technology and industry-standard security measures, ensuring data protection.
Excellent Customer Support: Responsive and knowledgeable support team provides timely assistance and guidance.
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Issues with Certain Functionality: While around 40% felt the solution worked well, another 40% reported issues, especially with the time tracking and integration features.
Slow/Pushy Customer Support: Around 10% of users reported negative experiences with customer service. Of them around 50% felt the staff was pushy and trying to upsell them and 50% felt they had to wait too long for answers or couldn't get in touch with them online.
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Complex User Interface: Users have reported difficulty navigating the software and finding the features they need, leading to frustration and reduced productivity.
Limited Reporting Capabilities: Aatrix offers limited reporting options, making it challenging for businesses to extract and analyze payroll data for decision-making.
Inaccurate Calculations: Users have experienced errors in payroll calculations, resulting in incorrect paychecks and potential legal issues.
Poor Customer Support: Aatrix has been criticized for slow response times and unhelpful customer support, leaving users with unresolved issues.
Outdated Technology: The software's interface and features feel outdated compared to competitors, making it less user-friendly and efficient.
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Gusto is a well-reviewed payroll solution which many users enjoy for its good design and easy-to-use features. It’s UI and payroll processing abilities in particular make it a popular choice for automating payroll. Many also feel it handles benefits and PTO well. Some say it's an affordable choice given what it does while others note that it’s on the pricey side. The time tracking features aren’t universally loved. Users are split on the integration abilities with around 10% satisfied and around 10% dissatisfied. All in all, it appears to be a good solution for small and medium-sized businesses looking to streamline their payroll. Keep an eye on the price and, as always, demo extensively before buying.

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While not as widely reviewed as some competitors, Aatrix eFile garners positive feedback from users who praise its ease of use and affordability. A common theme is the straightforward interface, which reviewers often describe as intuitive – even for those without extensive payroll experience. This is particularly appealing to small businesses that might lack dedicated HR staff. However, some users found the W-2/1099 printing process trickier, requiring experimentation to ensure forms fit correctly in pre-printed envelopes. This can be frustrating, especially during busy tax filing seasons. Unlike some competitors, Aatrix eFile doesn't offer additional HR features like employee onboarding, which might be a drawback for businesses seeking a more comprehensive solution. Overall, Aatrix eFile seems best suited for small businesses or those with simple payroll needs. Its user-friendly design and affordable, per-form pricing make it a strong option for companies that prioritize cost-effectiveness and a streamlined year-end filing process. For businesses needing more robust HR functionalities or encountering printing difficulties, exploring alternative solutions might be worthwhile.

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