Home > Payroll Software > Gusto > Gusto vs KTBSonline

Gusto vs KTBSonline

Last Updated: November 18th, 2024

Our analysts compared Gusto vs KTBSonline based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Gusto is a web-based payroll system for medium-sized organizations. It handles benefits, compliance, direct deposit, employee self-service, employee management, payment processing and taxes. Using automation, calculators and other administrative and HR modules, users can streamline the entire process of paying employees. It integrates with other technologies to offer expanded services such as accounting, bookkeeping, POS, time tracking and other business operations. In addition to filing taxes, it scans the laws of over 50 states to ensure accurate state and federal payments, helping organizations avoid penalties.

KTBSonline is a comprehensive software solution designed to streamline payroll and benefits management. It offers a robust suite of tools that handle payroll processing, benefits administration, compliance tracking, and employee self-service. This platform is particularly well-suited for mid-sized to large organizations seeking to simplify complex HR tasks and ensure accuracy in payroll and benefits management.

Key benefits of KTBSonline include enhanced efficiency, reduced administrative burden, and improved compliance with regulatory requirements. Popular features encompass automated payroll calculations, benefits enrollment, and detailed reporting capabilities. Users appreciate the intuitive interface and the ability to customize the platform to meet specific organizational needs.

Compared to similar products, KTBSonline is praised for its reliability and comprehensive feature set. Pricing details are not readily available, so it is recommended to contact SelectHub for a tailored quote based on individual requirements.

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Product Insights

Flexible and Easier to Use: Guides admins through set-up and features a user-friendly interface. Let employees account for unexpected expenses, up to 40% of their paycheck, by automatically taking the amount out of their next check.
More Cost-Effective: Take advantage of a one-month free trial before full implementation. Subscribe on a monthly basis or based on a price quote, depending on the business’s needs.
Better Compliance: Check for updated tax law ensures that the proper documents are filed on time and follow the most recent legislation. Help users keep in compliance with ACA, ERISA and HIPAA standards. Record tests to comply with nondiscrimination policies from the IRS or benefits programs such as FSAs.
Timer Saver: Cut down on busy work and manual data entry to save valuable employee hours in payroll processing and tax filing. Manage and complete administrative work by accessing premade job templates, HR guides, live harassment prevention webinars, fitness tests, handbooks, best practices, manuals and more.

Time Savings: Automates repetitive tasks like payroll processing, freeing up valuable time for HR professionals to focus on strategic initiatives.
Accuracy: Reduces human error in payroll calculations and benefits management, ensuring employees are paid correctly and on time.
Compliance: Keeps up-to-date with the latest tax laws and labor regulations, helping businesses avoid costly penalties and legal issues.
Employee Self-Service: Empowers employees to access their payroll information, benefits details, and tax documents online, reducing the administrative burden on HR staff.
Data Security: Utilizes advanced encryption and security protocols to protect sensitive employee information from unauthorized access and data breaches.
Scalability: Adapts to the growing needs of your business, whether you have a small team or a large workforce, ensuring consistent performance and reliability.
Cost Efficiency: Minimizes the need for paper-based processes and manual interventions, leading to significant cost savings over time.
Integration: Seamlessly integrates with other business systems such as accounting software and time-tracking tools, providing a unified platform for all HR-related activities.
Reporting and Analytics: Offers robust reporting tools that provide insights into payroll expenses, benefits utilization, and workforce trends, aiding in data-driven decision-making.
Employee Satisfaction: Enhances the overall employee experience by ensuring timely and accurate payroll, as well as easy access to benefits information, contributing to higher job satisfaction and retention rates.

Payroll Processing: Automatically calculate employee checks and file taxes while using online faxing, filing and signing technologies.

Payroll Reports: Send money out weekly, bi-weekly, twice a month or monthly. Calculate an employee’s gross pay before taxes by simply entering the amount they should receive. Figure out overtime pay for hourly workers whether they have one or multiple pay rates. Leverage other payroll capabilities such as calculating unlimited and off-cycle payrolls, employee reimbursements, bonuses and more.
Automated Taxes: Calculate, file and pay all payroll taxes per local and federal legislation through direct deposit. Generate and send 940, 941, 1099, 8974 and W-2 forms for full-time employees and independent contractors. Manage deductions, garnishments and send child support in all states except for South Carolina. Make adjustments, get support and enter claims for the Federal R&D Tax Credit, FLSA minimum wage requirements and the FICA Tip Credit tax.
E-Signatures: Sign and file important documents and forms such as W-2’s, 1099s, 940s, 941s and 8974s. Make it easier to get everyone’s ducks in a row, even when separated by thousands of miles.
Leave Tracking: Set up and monitor vacation time, time off and sick time. Choose federal holidays or create other holidays for organizations that accommodate different faiths, locations or cultures.

Benefits: Make the necessary deductions automatically for medical insurance, 401(K) contributions and more. Give employees dental, medical and vision insurance and help them find the appropriate plan. Provide other benefits such as 529 (college) savings, commuter perks, disability insurance, FSAs, HSAs, life insurance and workers’ compensation.
Wallet: Manage banking accounts, emergency funds, paychecks and savings. Create as many as five saving goals, which deduct funds automatically from the correlating spending accounts — transfer funds from savings to spending easily. Put paychecks in different accounts and let workers see checks and the specifics of deductions, hours and taxes. Give access to paystubs, the Wallet app and W-2s.
Worker Management: Give workers digital paystubs accessible by the payday email, account or Wallet app. Let employees send money to charities, organize workers into departments and set policies for PTO and sick leave. Customize and assign various permissions to ensure users can access the appropriate content but not sensitive data.
Self-Service: Let employees complete tasks like adding dependents, picking out plans and scheduling changes to plans based on personal details. Let them retain access to specific account information after termination to cut down on unnecessary content. Organize reports based on teams or departments and let workers sign essential documents like I-9s and W-4s.
New Employees: Report new hires to the government automatically. Send out onboarding papers before new staff members start so they can fill out bank details, contact information and W-4s. Use an onboarding to-do list for tasks like adding employees to the payroll, background checks, filling out an employee’s I-9, setting up benefits and signing forms.
Directory: Create an address book of employees with profile pictures and contact information. Give new workers org charts to see where they fit in the organization. Organize fun facts, t-shirt or merch orders, birthdays and communal coffee dates.
Calendar Sync: Track deadlines, birthdays and employee anniversaries and sync with other calendars in iCalendar, Google, and Outlook.
Integrations: Uses closed APIs. Integrate with platforms like Accelo, Asana, Box, Clover, Dropbox, Expensify, FreshBooks, Github, G Suite, Homebase, Microsoft 365, QuickBooks Online, Receipt Bank, Slack, SpotOn, TSheets, Veryfi, When I Work, Xero, Ximble, Zoom and more. Contact the vendor for custom connections.
Reporting and Analytics: Generate and download reports for benefits, payment history, bank transactions, PTO, contract work, tax payments and more

Comprehensive Payroll Management: Automates payroll processing, tax calculations, and direct deposits, ensuring accuracy and compliance with federal and state regulations.
Employee Self-Service Portal: Allows employees to access their pay stubs, tax forms, and benefits information online, reducing administrative workload.
Benefits Administration: Streamlines the management of employee benefits, including health insurance, retirement plans, and other perks, with easy enrollment and tracking.
Time and Attendance Tracking: Integrates with time clocks and mobile devices to accurately track employee hours, overtime, and leave requests.
Customizable Reporting: Offers a variety of pre-built and customizable reports for payroll, benefits, and compliance, providing valuable insights for decision-making.
Compliance Management: Keeps up-to-date with changing labor laws and regulations, ensuring that your business remains compliant with minimal effort.
Integration Capabilities: Seamlessly integrates with other HR and accounting software, such as QuickBooks and ADP, for a unified workflow.
Secure Data Storage: Utilizes advanced encryption and security protocols to protect sensitive employee and company data from unauthorized access.
Mobile Accessibility: Provides a mobile app for both employees and administrators, allowing access to payroll and benefits information on-the-go.
Scalability: Designed to grow with your business, accommodating the needs of small businesses to large enterprises without compromising performance.
Automated Tax Filing: Handles federal, state, and local tax filings automatically, reducing the risk of errors and penalties.
Onboarding Tools: Simplifies the onboarding process for new hires with digital forms, checklists, and automated workflows.
Employee Performance Tracking: Monitors employee performance metrics and integrates with performance review systems to support talent management.
Customizable User Roles: Allows administrators to define user roles and permissions, ensuring that employees have access only to the information they need.
Customer Support: Provides dedicated customer support through various channels, including phone, email, and live chat, to assist with any issues or questions.

Product Ranking

#7

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#64

among all
Payroll Software

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Analyst Rating Summary

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User Sentiment Summary

93%

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Gusto has a 'excellent' User Satisfaction Rating of 93% when considering 2802 user reviews from 3 recognized software review sites.

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Awards

Synopsis of User Ratings and Reviews

Easy to Use: Just under 70% of all reviewers found this product easy to use with 10% specifically praising the design.

Great Conflict Resolution: The customer service was noted for being helpful, knowledgeable and excellent at resolving errors.

Helpful Features: Around 40% of reviewers said they appreciated the functionality, particularly praising the tax system, deductions, payroll processing and multiple payment options.

Appropriate Pricing: Over 30% of users felt that the price was well worth the system.

Good for Small Business: This was called a good choice for small businesses in over 10% of reviews.

Centralized System: KTBSonline provides a single point of entry for employers and employees to manage both benefits and payroll.

Enhanced Efficiency: The platform streamlines tasks and workflows for HR teams, allowing them to manage employee benefits and payroll more efficiently.

Improved User Experience: KTBSonline offers a user-friendly interface that is intuitive for both employers and employees.

Issues with Certain Functionality: While around 40% felt the solution worked well, another 40% reported issues, especially with the time tracking and integration features.

Slow/Pushy Customer Support: Around 10% of users reported negative experiences with customer service. Of them around 50% felt the staff was pushy and trying to upsell them and 50% felt they had to wait too long for answers or couldn't get in touch with them online.

Limited Information on Integrations: The software's ability to work seamlessly with existing HR systems is unclear, potentially leading to compatibility issues.

Gusto is a well-reviewed payroll solution which many users enjoy for its good design and easy-to-use features. It’s UI and payroll processing abilities in particular make it a popular choice for automating payroll. Many also feel it handles benefits and PTO well. Some say it's an affordable choice given what it does while others note that it’s on the pricey side. The time tracking features aren’t universally loved. Users are split on the integration abilities with around 10% satisfied and around 10% dissatisfied. All in all, it appears to be a good solution for small and medium-sized businesses looking to streamline their payroll. Keep an eye on the price and, as always, demo extensively before buying.

Is KTBSonline the Key To streamlined benefits and payroll or just another system that BiteS the dust? KTBSonline, a product developed by Kelly Benefits, is a comprehensive platform designed to streamline benefits and payroll management. While it boasts robust features catering to various HR needs, concrete user reviews and detailed feedback on its performance, user experience, and customer satisfaction remain elusive in readily available sources. Accessing the platform's feedback forum, a potential treasure trove of user insights, requires logging into KTBSonline directly.

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FAQ

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