OnPay vs Payroll City

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Our analysts compared OnPay vs Payroll City based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

OnPay is designed to address core payroll needs for small businesses and handles basic HR functions as well. It integrates with a variety of other HR systems to enhance HR processes that include time tracking, accounting, benefits and compliance software integrations.

It requires no more than a few minutes to set up and features an easy-to-use interface. It also offers assistance with data migration for new users, making the transition even easier.
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Payroll City is a comprehensive software solution designed to streamline payroll management and related tasks. It is particularly well-suited for small to medium-sized businesses seeking an efficient and reliable way to handle payroll processing, tax calculations, and compliance requirements. The software offers a range of benefits, including automated payroll calculations, direct deposit capabilities, and detailed reporting features. Users appreciate its intuitive interface and robust customer support, which make it easier to navigate complex payroll tasks.

Popular features of Payroll City include employee self-service portals, time and attendance tracking, and customizable payroll reports. These features help businesses save time and reduce errors, enhancing overall operational efficiency. Compared to similar products, Payroll City is often praised for its user-friendly design and comprehensive functionality, making it a preferred choice for many organizations.

Pricing details for Payroll City are not readily available, and it is recommended that users contact SelectHub for a personalized pricing quote based on their specific needs. This approach ensures that businesses receive a tailored solution that fits their budget and requirements.

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Product Insights

  • Automation: Automates calculation for state and federal payroll taxes and withholdings. Can also file tax forms and make tax payments. 
  • Accuracy: Guarantees tax filing accuracy and pledges to cover any fees that result from an error in tax calculation or filing. 
  • Saves Time: Eliminate the need for time-consuming tasks like data entry by integrating with other software and offering employee self-service functions. 
  • Ease of Operations: Offers health and dental benefits in all 50 states, access to major providers, integration of 401(k) retirement plans, quick employee census and the option to keep existing plans. Additionally provides life, vision, disability and more. 
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  • Save Time: Process payments faster with a straightforward system. Guarantee employee access to correct wages, without the time-consuming and error-prone manual pay distributions. 
  • Stay Compliant: Rely on automated tax deductions and garnishment to accurately manage finance. Avoid stress and costly mistakes by staying compliant with changing tax laws and requirements. 
  • Cut Labor Costs: Delegate procedures like time and attendance tracking new hire onboarding to the end-to-end platform to save money and decrease billable hours on slow-moving processes. 
  • Grow Together: Concentrate on more pressing growth operations by implementing scalable software. Evolve to meet the changing needs of employees and departments with flexible platform options and attentive support representatives. 
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  • Payroll: Automate payroll processing, schedule unlimited pay runs, customize pay runs to match business functions, make corrections and cancel pay runs when necessary. 
  • Employee Management: Provides self-service to employees. They can go through self-onboarding, enter personal details, make changes, and access pay stubs and tax forms. 
  • Multiple Pay Rates: Supports direct deposit, check and debit card payments. Allows payment to different types of employees, including salaried employees, hourly workers and contractors. 
  • Tax Filing: Processes tax filings, including special tax filings for clergy and nonprofits. OnPay assists users with taxes by calculating, paying and filing tax forms automatically. 
  • Integrations: Connects with a variety of other systems that enable the system to complete tasks such as time tracking, benefits management, accounting and other core HR functions. 
  • Org Charts: Offers detailed employee profiles and contact info, along with a company directory and a visual org chart. Automatically updates details based on changes, organizes employees by location, department or teams. 
  • PTO Management: Provides custom paid time off policies, up to three accrual tiers, automated accrual tracking, a PTO calendar, and reminders and email notification. In-app requests and approvals are also available. 
  • Integrated Workers’ Comp: Aids in administration and includes pay-as-you-go policies and low up-front costs. Automatically updates during team changes and offers support from experienced brokers. 
  • COVID-19 Compliance: Tracks FFCRA sick or medical leaves, automated FFCRA tax credits, and PPP expenses and forgiveness. 
  • Additional HR Tools: Includes onboarding workflows, e-signing, in-app offer letters, new hire reporting and custom personnel checklists. Also offers: 
    • Online I-9 and W-4 forms.
    • Delegation and tracking of non-HR requests (like IT).
    • Built-in document templates, document storage and personnel files.
    • Direct messaging, compliance audits and an HR resource library.
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  • Comprehensive Pay Management: Calculate and pay accurate wages per employee with detailed history and reporting. Account for tax deductions and filings for any state in the US. 
  • POS Compatibility: Integrate platform with many top POS systems to elevate pay management for companies in the food and service industries. Combine with Aloha, Aldelo, PCAmerica, Revention, Future POS, MicroSale, Digital DIning, POSLink, PCMX and FreeTime for complete pay and POS support. 
  • Analyze Data: Sort through data from pay history, paid time off and employee 401(k)s to run reports from within the program. Spot trends and act accordingly. Adjust tracked fields in the Small Business HRIS to see only the most critical employee data. 
  • Digital Library: Use templates for job descriptions and postings, employee handbooks, job descriptions and postings in the online HR library. Customize templates with company-specific information. 
  • Self-Service Portal: Allow new hires to complete onboarding with digital I9 and W4 filings. Enroll in benefits by using the integrated EaseCentral platform alongside your broker. 
    • Employee Records: Find and reprint past pay stubs in the employee portal for increased record keeping. 
  • Partnerships: Offer accounting professionals a competitive expansion of services instead of stealing their client base. Work with accountants in a turn-key partnership to offer behind-the-scenes office support and extend existing client services and solutions. 
  • Compliance: Avoid costly errors with automatic compliance and garnishments are reflective of changing state and federal laws. Mitigate personnel challenges with ACA and labor administration regulations. 
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Product Ranking

#20

among all
Payroll Software

#120

among all
Payroll Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

OnPay
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Benefits Management Dashboard And Reporting Expense Management Mobile Capabilities Payroll And Tax Management Platform Capabilities Security And Compliance Time And Attendance Management 89 60 40 69 88 83 100 52 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 616 reviews
Excellent User Sentiment 15 reviews
98%
of users recommend this product

OnPay has a 'excellent' User Satisfaction Rating of 98% when considering 616 user reviews from 4 recognized software review sites.

95%
of users recommend this product

Payroll City has a 'excellent' User Satisfaction Rating of 95% when considering 15 user reviews from 1 recognized software review sites.

5.0 (16)
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4.9 (195)
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4.73 (15)
4.9 (377)
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4.6 (28)
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Awards

OnPay stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Payroll City stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Customer Support: The service team is well-versed with the product and responds quickly, as noted by 93% of users referencing support.
Budget-Friendly: OnPay’s cost has good value against the features offered, according to 91% of users mentioning price.
User-Friendly: The application is easy to adapt to and use, suggested 82% of users who reviewed usage and interface.
Payroll Updates: Gantt Charts provide management with a rich visualization of project workflows and data depiction that helps solve scheduling problems, as observed by approximately 100% of users who talk about its visualizer tool.
Workflow Management: Of users mentioning workflow management, 85% suggested the platform simplifies and organizes workflows to make operations easy.
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User-Friendly Interface: Payroll City is known for its easy-to-use platform, making payroll processing smooth and straightforward.
Strong Customer Support: Users consistently praise Payroll City's responsive and knowledgeable customer support team.
Seamless Integrations: The software integrates well with popular accounting and ERP systems, ensuring data accuracy and reducing manual effort.
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Unstable Mobile App: The mobile app doesn’t offer optimum usage and lacks functionality compared to the web and desktop versions, according to 66% of reviews referring to this feature.
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User-Friendly Interface: Payroll City is known for its easy-to-use platform, making payroll processing smooth and straightforward.
Strong Customer Support: Users consistently praise Payroll City's responsive and knowledgeable customer support team.
Seamless Integrations: The software integrates well with popular accounting and ERP systems, ensuring data accuracy and reducing manual effort.
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OnPay is a payroll and HR management software ideal for small businesses. It offers various robust features such as workflow management, automated payroll updates, taxations and billings. It’s also easy to use and good for small budgets. The one notable drawback users cited was the mobile app’s functionality and speed. Overall, small businesses looking for an economic payroll solution with plenty of functionality should consider OnPay.

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Is Payroll City the key to unlocking simplified payroll management? Users seem to think so! Payroll City generally receives positive reviews, with users praising its user-friendly interface and responsive customer service. One user raved about the platform's ability to "talk" to their accounting software, highlighting the seamless integration with other systems like ERP and timekeeping, which sets it apart from competitors that suffer from data loss during transfers. This ease of use, coupled with robust features, makes handling complex payroll tasks a breeze. However, some users expressed a desire for more advanced reporting features, indicating room for improvement. A standout feature of Payroll City is its exceptional customer support. Users consistently commend the knowledgeable, friendly, and helpful staff who go above and beyond to provide solutions and address concerns. One user even exclaimed, "Ask for [rep's name], she is the best!!!", showcasing the personalized assistance provided. While a few users mentioned occasional miscommunications with customer service, these instances appear to be rare. Overall, Payroll City excels in its simplicity, making it ideal for small to medium-sized businesses seeking a reliable and efficient payroll solution. The platform's intuitive design, coupled with exceptional customer support, ensures a smooth and hassle-free payroll experience, freeing up businesses to focus on what matters most – growth and success.

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