Patriot Payroll vs Payroll City

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Our analysts compared Patriot Payroll vs Payroll City based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Patriot Payroll is a full-service accounting and payroll software that offers a variety of integrative add-ons to users. The system’s core functions assist with core payroll tasks, while the add-on features enable the system to function as a full HR suite. This web-based payroll solution processes the payment, calculates taxes, creates reports, runs time and attendance and manages invoices.
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Payroll City is a comprehensive software solution designed to streamline payroll management and related tasks. It is particularly well-suited for small to medium-sized businesses seeking an efficient and reliable way to handle payroll processing, tax calculations, and compliance requirements. The software offers a range of benefits, including automated payroll calculations, direct deposit capabilities, and detailed reporting features. Users appreciate its intuitive interface and robust customer support, which make it easier to navigate complex payroll tasks.

Popular features of Payroll City include employee self-service portals, time and attendance tracking, and customizable payroll reports. These features help businesses save time and reduce errors, enhancing overall operational efficiency. Compared to similar products, Payroll City is often praised for its user-friendly design and comprehensive functionality, making it a preferred choice for many organizations.

Pricing details for Payroll City are not readily available, and it is recommended that users contact SelectHub for a personalized pricing quote based on their specific needs. This approach ensures that businesses receive a tailored solution that fits their budget and requirements.

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$199 Annually
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Product Insights

  • Accuracy: Define tax settings during the setup process. Calculate taxes automatically along with standard payroll processing, eliminating the chance of human error. Get the system tested and audited regularly.
  • User-Friendly: Guide users through the payroll process, making it easy to use. Take advantage of the free trial to see if it’s a good fit. Adopt it quickly to cut down on lost revenue due to training.
  • Easy-to-Customize: Customize payroll settings and choose from a variety of payment methods. Accommodate many types of business and specific payment structures.
  • Scalability: Adjust pricing and other capabilities to meet the needs of businesses of any size. Users can also cancel any month with a penalty. Allow a company room for growth while ensuring it’s not too expensive.
  • Better Security: Use encryption and systems that are bonded and audited to keep data safe. Ensure data integrity.
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  • Save Time: Process payments faster with a straightforward system. Guarantee employee access to correct wages, without the time-consuming and error-prone manual pay distributions. 
  • Stay Compliant: Rely on automated tax deductions and garnishment to accurately manage finance. Avoid stress and costly mistakes by staying compliant with changing tax laws and requirements. 
  • Cut Labor Costs: Delegate procedures like time and attendance tracking new hire onboarding to the end-to-end platform to save money and decrease billable hours on slow-moving processes. 
  • Grow Together: Concentrate on more pressing growth operations by implementing scalable software. Evolve to meet the changing needs of employees and departments with flexible platform options and attentive support representatives. 
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  • Payroll Processing: Use payroll with three steps and local, state and federal taxes. Create invoices, see the payment history, pay bills, print records and add employees. Accept payments from credit cards, make and send out estimates, import bank interactions, reconcile accounts and manage documents and receipts. Manage garnishments, PTO and print W-2s.
  • Invoice Management: Create and store invoices as well as setting up recurring invoices, reminders and more.
  • Tax Calculation: Calculate, file and pay taxes. Use the basic subscription package to assist with tax calculations; however, it can’t help filing or paying taxes.
  • Time-Off Tracking: Track time-off balances and activity through the employee portal.
  • Year-End Reports: Generate printable W-2, 940 and 941 documents. File W-2’s and W-3’s electronic.
  • Time and Attendance: Add-on time and attendance services for an additional fee that will enable the system to assist with clock-in and clock-out functionality and allow users to access time cards electronically.
  • Core HR: Add core HR functions to the payroll solution for an additional fee. This add-on allows users to track employment history, census data and share documents with employees.
  • Accounting: Operate cash-based and or accrual accounting. Help accountants with their tasks.
  • Reporting: Download reports in PDF or CSV format in a year-to-date format. Filter by checks, employee, location or totals. See contributions, deductions, earnings, employer payments, hours and withheld taxes. Understand potential issues with a tax liability report.
  • Multiple Devices: Use the program on a variety of devices, including mobile and tablets.
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  • Comprehensive Pay Management: Calculate and pay accurate wages per employee with detailed history and reporting. Account for tax deductions and filings for any state in the US. 
  • POS Compatibility: Integrate platform with many top POS systems to elevate pay management for companies in the food and service industries. Combine with Aloha, Aldelo, PCAmerica, Revention, Future POS, MicroSale, Digital DIning, POSLink, PCMX and FreeTime for complete pay and POS support. 
  • Analyze Data: Sort through data from pay history, paid time off and employee 401(k)s to run reports from within the program. Spot trends and act accordingly. Adjust tracked fields in the Small Business HRIS to see only the most critical employee data. 
  • Digital Library: Use templates for job descriptions and postings, employee handbooks, job descriptions and postings in the online HR library. Customize templates with company-specific information. 
  • Self-Service Portal: Allow new hires to complete onboarding with digital I9 and W4 filings. Enroll in benefits by using the integrated EaseCentral platform alongside your broker. 
    • Employee Records: Find and reprint past pay stubs in the employee portal for increased record keeping. 
  • Partnerships: Offer accounting professionals a competitive expansion of services instead of stealing their client base. Work with accountants in a turn-key partnership to offer behind-the-scenes office support and extend existing client services and solutions. 
  • Compliance: Avoid costly errors with automatic compliance and garnishments are reflective of changing state and federal laws. Mitigate personnel challenges with ACA and labor administration regulations. 
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Product Ranking

#17

among all
Payroll Software

#120

among all
Payroll Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Patriot Payroll
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Benefits Management Dashboard And Reporting Expense Management Mobile Capabilities Payroll And Tax Management Platform Capabilities Security And Compliance Time And Attendance Management 45 40 48 61 88 65 80 44 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 1898 reviews
Excellent User Sentiment 15 reviews
96%
of users recommend this product

Patriot Payroll has a 'excellent' User Satisfaction Rating of 96% when considering 1898 user reviews from 4 recognized software review sites.

95%
of users recommend this product

Payroll City has a 'excellent' User Satisfaction Rating of 95% when considering 15 user reviews from 1 recognized software review sites.

5.0 (14)
n/a
4.8 (358)
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4.8 (1513)
4.73 (15)
4.3 (13)
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Awards

Patriot Payroll stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Payroll City stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Excellent Customer Service: Over 90% of users that discussed the support loved the customer service.
Useful Features: Users said the system had good functionality in over 90% of comments that discussed it.
Simple UI: More than 80% of reviewers who talked about the navigation said the solution was easy to use.
Affordable: Commenters felt the price was appropriate in over 80% of the comments that mentioned it.
Fluid Implementation: Over 80% of reviewers that discussed setup felt the implementation process was smooth.
Tax Forms: Users found the tax forms easy to find and fill out in more than 80% of comments that discussed it.
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User-Friendly Interface: Payroll City is known for its easy-to-use platform, making payroll processing smooth and straightforward.
Strong Customer Support: Users consistently praise Payroll City's responsive and knowledgeable customer support team.
Seamless Integrations: The software integrates well with popular accounting and ERP systems, ensuring data accuracy and reducing manual effort.
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Long Lead Time Direct Deposit Issues: Over 70% of users who talked about direct deposit complained about the long lead time.
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User-Friendly Interface: Payroll City is known for its easy-to-use platform, making payroll processing smooth and straightforward.
Strong Customer Support: Users consistently praise Payroll City's responsive and knowledgeable customer support team.
Seamless Integrations: The software integrates well with popular accounting and ERP systems, ensuring data accuracy and reducing manual effort.
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Patriot Payroll is a straightforward payroll app with some HR core functionality mixed in. Users like its ease of use and felt the support was responsive, understood the problem well and gave them enough resources. The features were well-reviewed, especially the insurance forms and tax filing abilities, making it administratively advantageous. The users loved the implementation process, which they said went smoothly, guided by the knowledgeable support team. Overall, reviewers felt it was within an appropriate price range for its functionality. On the downside, users didn’t like that the direct deposit required four days of lead time for regular ACH funding. This software may be a good option for small businesses looking to bring their payroll online.

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Is Payroll City the key to unlocking simplified payroll management? Users seem to think so! Payroll City generally receives positive reviews, with users praising its user-friendly interface and responsive customer service. One user raved about the platform's ability to "talk" to their accounting software, highlighting the seamless integration with other systems like ERP and timekeeping, which sets it apart from competitors that suffer from data loss during transfers. This ease of use, coupled with robust features, makes handling complex payroll tasks a breeze. However, some users expressed a desire for more advanced reporting features, indicating room for improvement. A standout feature of Payroll City is its exceptional customer support. Users consistently commend the knowledgeable, friendly, and helpful staff who go above and beyond to provide solutions and address concerns. One user even exclaimed, "Ask for [rep's name], she is the best!!!", showcasing the personalized assistance provided. While a few users mentioned occasional miscommunications with customer service, these instances appear to be rare. Overall, Payroll City excels in its simplicity, making it ideal for small to medium-sized businesses seeking a reliable and efficient payroll solution. The platform's intuitive design, coupled with exceptional customer support, ensures a smooth and hassle-free payroll experience, freeing up businesses to focus on what matters most – growth and success.

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