Home > Payroll Software > Paychex > Paychex vs Fingercheck

Paychex vs Fingercheck

Last Updated: November 18th, 2024

Our analysts compared Paychex vs Fingercheck based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Paychex provides payment processing, time-keeping and other general human resource software. They offer this to self-employed users, small businesses, medium business and large enterprise ventures. Buyers can choose from various pricing plans and payment options such as direct deposit, real-time transfers and same-day ACH. Most versions have some core HR management and pay processing functionalities.

Based in the cloud, it assists with hiring, onboarding, tax filing, benefits management, business insurance, startup services and more. Users can customize it to meet their specific needs, adding only what they use. This allows administrators to ensure it fits their requirements, whether they be simple or complex.

Fingercheck is a cloud-based human resources platform that streamlines hiring, time tracking and payroll tasks along with various other HR management tasks. Beneficial for users at all levels, it allows both employees and employers to streamline workflows. It helps automate payroll processes, connects time tracking, payroll and core HR functions, and automatically tracks and compiles relevant data.

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Product Insights

Reduce Errors: Ensure accuracy in payroll processing with the help of a variety of safeguard features, such as sending managers notifications when the system detects potential issues so that these problems are avoided entirely.
User Support: Access 24/7 online support to assist with all aspects of processing, and the option for a dedicated specialist that can act as a personal support expert for both payment and tax needs.
Convenience: The mobile app enables employers and employees to access the system from any device. By leveraging the cloud, they can start work on a desktop and pick up right where they left off directly from their mobile device, allowing them to complete core tasks from anywhere.
Informed Employees: Employees can get information about their time off, upcoming paychecks, benefits information or retirement funds. This saves time from HR and accounting by answering their more pressing questions while also building transparency and trust in the entire process.

Employee Engagement: Monitor and control personal information to engage directly with payroll processes.
Secure Data: Ensure no data is ever lost with storage on external servers and regular back ups.
Compliance: Automate payroll process and guarantee compliance with federal and state tax codes. Automatically calculate pay based on timesheet data, ensuring zero miscalculations or errors in payroll processing.
Simplified Payroll: Automatically compiled data and direct integration help minimize errors, preview and edit payroll before processing. and speed up the whole process. Enable Autopay to avoid missing paydays, let employees control and monitor payroll on their own, ensure compliance with federal, state and municipal tax codes, and ensure no data loss ever with regular backups.
Professional Onboarding: Get an overview of consolidated employee data through onboarding dashboards. Auto-populated forms eliminate paperwork, reduce audit risk and errors, and enable digital onboarding. Monitor progress in real time, administer paperwork by uploading and selecting document templates, and access all functionalities from mobile.
Employee Benefits: Efficiently manage employee benefits including medical, dental and vision as well as insurance policies such as workers’ comp, disability, paid family leaves, general liability, and others. The system connects benefits with payroll, HR, compliance, and time tracking for effective handling.
Extensive HR Management: Analyze vital team metrics directly from the dashboard and grant customized access to employees so that they can manage benefits and PTO on their own, ensuring increased engagement, involvement and satisfaction. Store all employee information and emergency contacts in a centralized portal, access functionalities whenever needed, and explore the HR concierge platform.

Products: It has many different products for different applications. Here are the most important:

Payroll: The platform offers payment for businesses with one employee, under 10 employees, from 10-49 employees and from 50 to over 1,000 workers. This includes online payroll, taxes, deductions and many tools to generate reports and look at costs.
Time and Attendance: The online time and attendance function ties in directly to payroll, saving time when trying to calculate paychecks. In addition to the software, it also offers TrueShift physical time clocks and the InVision iris recognition clocks. Users can track team activity in real time through the manager’s dashboard, and allow employees to record time, approve timecards and check schedules through the employee dashboard.
HR: It has a range of HR services and software including employee development, hiring, records administration, compliance, benefits administration, learning management and more.

Professional Employer Organization: This is a full-service HR consulting program that helps organizations with liability issues, daily worker problems, risk management, benefits administration and other related issues.
Hiring Service: The software can make the hiring process easier with applicant tracking, screening, recruiting and onboarding capabilities. Please note, they don’t have employee leasing, temp staffing or contract staff services.
Employee Benefits: Managers and workers alike can get access to health insurance for groups or individuals, financial wellness and retirement planning.

Business Insurance: Users can get property and casualty insurance with the help of agents who assist in the selection and implementation process for the new benefits. This includes business owner policies, cyber liability and workers’ compensation.
Finances and Payments: Besides payroll, this program also has business loans, expense management, tax administration and processing for payments.
Startup Solutions: For new businesses, it offers guides, consulting, advice and more for multiple aspects of the process. They give aid with marketing, the incorporation process, business management and access to free online tools.

Payroll and Tax Filing: Process payroll and automatically calculate taxes. Paychex can calculate, file and pay taxes at the federal, state and local level automatically. The platform can calculate hours, doing setup for direct deposit and setting hours per pay period.
General Ledger: Synchronize payroll data with integrations offered by Paychex. The system is compatible with a variety of popular accounting systems, including QuickBooks Online and Xero.
Reporting and Analytics: Generate custom analytics and reports or choose from over 160 customizable templates to track and visualize relevant data.
Learning and Development: Employees can take advantage of online courses to stay educated on relevant topics. Not only does this increase productivity, but it makes employees feel more invested in.
Core HR: It gives employee feedback, manages employee training and tracks important documents through the system’s interface.
Onboarding: Applicants and new hires can complete new hire documents, such as tax forms, and set up direct deposit directly through the platform.
Paycheck Protection Program: Introduced by the CARES Act as a measure for economic stability during the COVID pandemic, the Paycheck Protection Program loans encourage small businesses to keep or rehire workers that have been furloughed. This system offers a quick way to apply for this loan.

Forms: Allow employees to self-onboard online. It’s also possible to generate custom contracts and compliance documents.
Reports: Generate detailed payroll previews and reports. Supports year-end reports, customized general ledger exports and tax form generation.
Pay Options: Compatible with direct deposit. A paycard option provides employees with a debit card that automatically reloads when payroll is processed. Also assists with processing payroll for independent vendors and contractors.
Mobile Capability: Process payroll and provide access to digital pay stubs from any device with internet connectivity.
Hiring: Simplify screening by comparing, filtering and evaluating candidates easily. Minimize data input and paperwork, speed up the whole process, and reduce workloads. Keep candidate data confidential, communicate with applicants efficiently and ensure a seamless transition from running background checks to self-onboarding.
Scheduling: Add, edit or delete work schedules from any browser or mobile device, notify employees about changed or new schedules, manage open jobs and time slots, forecast labor costs, and build schedules automatically to save time. Includes an option to manage schedules remotely.
Time and Attendance: Provides:

Automated alerts, emails and push notifications about time cards and exceptions through a live status dashboard.
Reports for complete cost on every job including employer taxes and workers’ comp.
Automatic time card calculation, including automatic break rules, overtime policies, premium policies and more.

Expense Tracking: Create custom reports with categorized expenses and access receipts and reimbursements. Eliminate manual entry and paperwork, assign recurring expenses, store secure snapshots of receipts in the cloud and deposit reimbursements directly to bank accounts.

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#19

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Analyst Rating Summary

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User Sentiment Summary

83%

of users recommend this product

Paychex has a 'great' User Satisfaction Rating of 83% when considering 2800 user reviews from 4 recognized software review sites.

92%

of users recommend this product

Fingercheck has a 'excellent' User Satisfaction Rating of 92% when considering 235 user reviews from 4 recognized software review sites.

4.5 (24)

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4.2 (1342)

4.6 (181)

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4.58 (26)

4.1 (1122)

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4.6 (25)

3.9 (312)

5.0 (3)

Awards

Synopsis of User Ratings and Reviews

User-Friendly UI: A total of 80% of reviewers who mentioned the UI felt it easy to use.

Price Within Budget: Around 50% of reviewers that mentioned price were satisfied with the pricing structure and found that the system was worth it.

Ease of Use: The system is user friendly and easy to navigate, as observed by 97% of reviewers referencing navigation.

Customer Service: The support team is very responsive and helpful, according to 88% of reviewers who mention this aspect.

Centralized Payroll: Everyone talking about this feature noted the system provides centralized payroll information and serves as a combination of time clock and payroll.

Time Clock: More than 75% of reviewers who talk about this feature observed it helps access timecards for several locations at once.

Labor Tracking: The system helps organize, track and manage work hours from anywhere, any time according to every user referencing this feature.

Late Submissions and Missed Deadlines: Around 80% of reviewers that mentioned taxes ran into issues, with around 70% saying they had to pay penalties as a result.

Terrible Customer Service: Clients complained that the customer service was rude, unqualified, ill-informed, unhelpful and had high turnover in almost 70% of reviews that mentioned customer service.

Broken Features: Over 50% of reviews that mentioned the features said they were left wanting. The most common issues were communication problems. Just under 20% of all reviewers complained about errors made by either the solution or the staff.

Late Cancellations: Around 20% of reviewers that discussed price complained that they had canceled the program, but it had kept taking money out of their account.

Technical Glitches: Everyone mentioning this aspect observed issues such as no reflection of time punches on the self-service portal, inclusion of former employees during payroll calculation and online banking rejection.

Slow System: The system is slow and takes a while to generate reports.

Paychex incorporates a range of different solutions and is used widely by small, medium and large-sized companies. While around 40% of users were happy with the functionality of the system, the majority expressed dissatisfaction with its tax capabilities, pricing and customer service. Many described it as dishonest and complained especially that they were oversold on its capabilities and that the salespeople used pushy tactics to try and upsell them. Other complaints of the system included making errors, overpaying employees or even miscalculating taxes resulting in serious penalties. Current and former clients greatly disliked the service. The UI was the most positively reviewed element of the platform with around 80% expressing satisfaction with the design and navigation. Around 50% were happy with the pricing structure and a minority of around 30% of users said they had positive experiences with some select customer service members. This disparity in experiences may be in part to the high turnover rate in representatives which is mentioned many times during the reviews. This solution could be appropriate for small and medium-sized businesses. It supports larger enterprises, but buyers should make sure it has the necessary functionality before purchasing.

Fingercheck’s user-friendly interface makes it easier to handle common HR activities. The support team is responsive, and features like labor tracking, the time clock and centralized payroll information are beneficial according to most reviewers. However, it suffers from certain technical glitches and tends to run slow at times. Overall, it’s a good fit for organizations looking for an all-in-one solution.

Screenshots

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FAQ

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