Our analysts compared Paycom vs Payroll City based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
Payroll City is a comprehensive software solution designed to streamline payroll management and related tasks. It is particularly well-suited for small to medium-sized businesses seeking an efficient and reliable way to handle payroll processing, tax calculations, and compliance requirements. The software offers a range of benefits, including automated payroll calculations, direct deposit capabilities, and detailed reporting features. Users appreciate its intuitive interface and robust customer support, which make it easier to navigate complex payroll tasks.
Popular features of Payroll City include employee self-service portals, time and attendance tracking, and customizable payroll reports. These features help businesses save time and reduce errors, enhancing overall operational efficiency. Compared to similar products, Payroll City is often praised for its user-friendly design and comprehensive functionality, making it a preferred choice for many organizations.
Pricing details for Payroll City are not readily available, and it is recommended that users contact SelectHub for a personalized pricing quote based on their specific needs. This approach ensures that businesses receive a tailored solution that fits their budget and requirements.
among all Payroll Software
Paycom has a 'great' User Satisfaction Rating of 85% when considering 2809 user reviews from 6 recognized software review sites.
Payroll City has a 'excellent' User Satisfaction Rating of 95% when considering 15 user reviews from 1 recognized software review sites.
SelectHub research analysts have evaluated Paycom and concluded it earns best-in-class honors for Expense Management.
Payroll City stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Paycom users in the past year have expressed both enthusiasm and concerns about the software. Many praise its user-friendly interface, mobile app convenience, and comprehensive feature set, which includes payroll, HR, benefits administration, and talent management. Compared to competitors, users find Paycom to be more intuitive and integrated, streamlining HR processes and saving time. Additionally, customer service is often lauded as responsive and helpful. However, some drawbacks are also mentioned. Implementation can be complex and require significant initial effort. Pricing concerns surface, with Paycom perceived as costlier than some competitors. While offering a wider range of features, this may not be necessary for all businesses, leading to potential overpaying for unused functionalities. Overall, Paycom seems to be a powerful and user-friendly option for companies seeking a one-stop HR and payroll solution. However, its complexity and cost warrant careful consideration, especially for smaller businesses or those with simpler needs. Comparing features and pricing with competitors is crucial to ensure Paycom aligns with your specific requirements and budget.
Is Payroll City the key to unlocking simplified payroll management? Users seem to think so! Payroll City generally receives positive reviews, with users praising its user-friendly interface and responsive customer service. One user raved about the platform's ability to "talk" to their accounting software, highlighting the seamless integration with other systems like ERP and timekeeping, which sets it apart from competitors that suffer from data loss during transfers. This ease of use, coupled with robust features, makes handling complex payroll tasks a breeze. However, some users expressed a desire for more advanced reporting features, indicating room for improvement. A standout feature of Payroll City is its exceptional customer support. Users consistently commend the knowledgeable, friendly, and helpful staff who go above and beyond to provide solutions and address concerns. One user even exclaimed, "Ask for [rep's name], she is the best!!!", showcasing the personalized assistance provided. While a few users mentioned occasional miscommunications with customer service, these instances appear to be rare. Overall, Payroll City excels in its simplicity, making it ideal for small to medium-sized businesses seeking a reliable and efficient payroll solution. The platform's intuitive design, coupled with exceptional customer support, ensures a smooth and hassle-free payroll experience, freeing up businesses to focus on what matters most – growth and success.
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