Top Payroll Mate Alternatives & Competitors For 2024

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Looking for alternatives to Payroll Mate? Many users crave user-friendly and feature-rich solutions for tasks like Security and Compliance, Payroll and Tax Management, and Platform Capabilities. Leveraging crowdsourced data from over 1,000 real Payroll Software selection projects based on 400+ capabilities, we present a comparison of Payroll Mate to leading industry alternatives like ADP RUN, Paychex, Wagepoint, and eBacon.

Product Basics

Payroll Mate is an on-premise payroll and accounting software that helps prepare pay runs, compensate employees, print pay stubs, calculate taxes, generate reports, process tax forms and more.

It helps control payroll-related functionalities with the help of easier access to staff information, comprehensive reports, compliance to minimum wage laws, instant data backups, holiday and sick leave tracking, employee onboarding, password protection and other business-related functionalities. The product works flexibly with various accounting software including Intuit QuickBooks, Sage Peachtree and Microsoft Accounting.
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Like a classic rom-com montage, running a small business means trying on a lot of hats. Processing payroll alone is a complex, time-consuming task. That's where ADP RUN comes in—it's a cloud-based payroll service specifically for small businesses, keeping your payroll processing and HR management out of the horror genre.

When you need to complete multiple tasks without the manpower of larger corporations, ADP RUN (also known as RUN POWERED by ADP) helps you do the job(s).

Here's how:

  • Automating the entire payroll process (including recurring payroll with RUN & DONE).
  • Calculating deductions and withholdings.
  • Self-onboarding employees.
  • Detecting payroll errors.
  • Working on the go with the mobile app.

ADP RUN at a Glance

Price

Starting from $79 monthly (additional $4 per employee).

Deployment Method

Cloud-based.

Business Size

Most suitable for small businesses.

Popular Integrations

QuickBooks, Xero, Tsheets, When I Work, ZipRecruiter.

Customer Service Availability

Live chat agents are available Monday through Friday, 7:30 a.m. to 10:00 p.m. ET. A.V.A. (virtual assistant) is available 24/7.


User Experience

Nearly 90% of users recommend it.

Training

Documentation, videos, live online, webinars and demos.

Mobile App

Yes, 4.9 review score according to Google Play.


Let’s be honest: not everyone is a fast learner. Whether it’s your first time or your hundredth, ADP RUN has step-by-step screens and quick tips for completing tasks.

There’s direct deposit for paying your employees and additional options like Wisely Direct (an ADP-exclusive debit card) and ADPCheck.

Manage everything from your personalized dashboard, including upcoming payrolls, to-dos, payroll history and quick access to all RUN features.

Run powered by ADP is under the ADP umbrella, which earns recognition on our top ten list of the best HR software. Additionally, ADP Workforce Now is in the top five for applicant tracking and recruiting, compensation management, employee self service, and learning management.

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Paychex provides payment processing, time-keeping and other general human resource software. They offer this to self-employed users, small businesses, medium business and large enterprise ventures. Buyers can choose from various pricing plans and payment options such as direct deposit, real-time transfers and same-day ACH. Most versions have some core HR management and pay processing functionalities.

Based in the cloud, it assists with hiring, onboarding, tax filing, benefits management, business insurance, startup services and more. Users can customize it to meet their specific needs, adding only what they use. This allows administrators to ensure it fits their requirements, whether they be simple or complex.
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Wagepoint is a comprehensive payroll software designed to streamline the payroll process for small to medium-sized businesses. This software is particularly well-suited for business owners who seek an efficient, user-friendly solution for managing payroll tasks, including the calculation of wages, tax withholdings, and the distribution of employee pay. One of the key benefits of Wagepoint is its ability to automate many of the tedious aspects of payroll, which can save businesses considerable time and reduce the risk of errors. Among its popular features are direct deposit payments, tax filing assistance, and detailed payroll reports, which collectively enhance the payroll management experience. When compared to similar products, users often highlight Wagepoint's simplicity, reliability, and excellent customer support. Pricing for Wagepoint is typically structured on a per payroll basis, with costs varying depending on the number of employees and the frequency of payroll runs, making it a flexible option for businesses with varying payroll needs.

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eBacon is a comprehensive software solution designed to streamline payroll and compliance management, particularly for businesses in the construction industry. It excels in handling complex payroll tasks, including certified payroll, fringe benefits, and union reporting. The software is most suited for construction companies due to its ability to manage prevailing wage requirements and ensure compliance with government regulations.

Key benefits of eBacon include reducing administrative burdens, minimizing errors, and ensuring timely and accurate payroll processing. Popular features encompass automated payroll calculations, detailed reporting, and seamless integration with existing accounting systems. Users appreciate its intuitive interface and robust support, which significantly enhance operational efficiency.

Compared to similar products, eBacon stands out for its specialized focus on the construction sector and its comprehensive compliance tools. Pricing details are not readily available, so it is recommended to contact SelectHub for a customized quote based on specific business needs.

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Product Assistance

Documentation
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Live Online
Videos
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24/7 Live Support
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Product Ranking

#103

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#1

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#4

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#28

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#57

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Find out who the leaders are

Analyst Rating Summary

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Benefits Management
Dashboard and Reporting
Expense Management
Platform Capabilities
Security and Compliance
Benefits Management
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Expense Management
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Expense Management
Platform Capabilities
Security and Compliance
Benefits Management
Benefits Management
Dashboard and Reporting
Expense Management
Platform Capabilities
Security and Compliance
Benefits Management
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Expense Management
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Payroll Mate
ADP RUN
Paychex
Wagepoint
eBacon
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Benefits Management Dashboard and Reporting Expense Management Mobile Capabilities Payroll and Tax Management Platform Capabilities Security and Compliance Time and Attendance Management 94 100 100 81 90 100 100 91 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 244 reviews
Excellent User Sentiment 2835 reviews
Great User Sentiment 2800 reviews
Excellent User Sentiment 433 reviews
Excellent User Sentiment 20 reviews
94%
of users recommend this product

Payroll Mate has a 'excellent' User Satisfaction Rating of 94% when considering 244 user reviews from 2 recognized software review sites.

90%
of users recommend this product

ADP RUN has a 'excellent' User Satisfaction Rating of 90% when considering 2835 user reviews from 3 recognized software review sites.

83%
of users recommend this product

Paychex has a 'great' User Satisfaction Rating of 83% when considering 2800 user reviews from 4 recognized software review sites.

93%
of users recommend this product

Wagepoint has a 'excellent' User Satisfaction Rating of 93% when considering 433 user reviews from 5 recognized software review sites.

91%
of users recommend this product

eBacon has a 'excellent' User Satisfaction Rating of 91% when considering 20 user reviews from 1 recognized software review sites.

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Awards

User Favorite Award
User Favorite Award
Analysts' Pick Award
Expense Management Award
Platform Capabilities Award
User Favorite Award
User Favorite Award

Synopsis of User Ratings and Reviews

Ease of Use: Many users find Payroll Mate intuitive and easy to navigate, even for those with limited accounting experience. They appreciate the straightforward interface and clear instructions, making it simple to set up and manage payroll tasks.
Affordable Pricing: Compared to other payroll software options, Payroll Mate is often praised for its competitive pricing, especially for small businesses and freelancers. Users appreciate the value for money, especially when considering the features and functionality offered.
Reliable Support: Users consistently highlight the responsive and helpful customer support provided by Payroll Mate. They appreciate the availability of phone, email, and online resources to address any questions or issues promptly.
Time-Saving Features: Payroll Mate automates many payroll tasks, such as calculating taxes and generating paychecks, saving users significant time and effort. Users appreciate the ability to streamline their payroll process and focus on other aspects of their business.
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Easy to Use: A whopping 88% of users found the design intuitive and user-friendly, including the mobile app. Specifically, the payroll side is noted for its clear presentation.
Excellent Customer Service: 82% of ADP RUN users praise its customer service, particularly the prompt assistance and effective issue resolution through the 24/7 chat feature.
Efficient Reporting: Users enjoy ADP RUN's reporting for ensuring accurate P&L allocation and payroll tracking. The report generator helps tailor payroll reports for seamless integration with accounting files for a more comprehensive overview.
User-Friendly Payroll Processing: Most users find the payroll feature easy and efficient. They appreciate the quick data entry process and fail-safe questions to prevent errors.
24/7 Customer Service: RUN offers phone and online support to ensure the speedy resolution of issues. In reviews, users say customer service is polite, knowledgeable and effective.
Automated Tax Filing: Companies can leave all their taxes to RUN. They don’t have to worry about filing on time. Instead, they can trust experienced professionals to handle it.
Easy to Use: The platform is easy to navigate and use, with a relatively small learning curve.
Multiple Reports: Built-in reports are easy to generate; you can also “favorite” frequent reports to save time. They’re also convenient to view online and export as a PDF or Excel file.
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User-Friendly UI: A total of 80% of reviewers who mentioned the UI felt it easy to use.
Price Within Budget: Around 50% of reviewers that mentioned price were satisfied with the pricing structure and found that the system was worth it.
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Easy to Use: Users praise Wagepoint for its intuitive design and ease of use, making payroll processing straightforward even for those without prior experience.
Excellent Customer Support: Users consistently highlight the exceptional customer support provided by Wagepoint, with knowledgeable and responsive representatives readily available to assist with any questions or issues.
Accurate and Reliable: Wagepoint is known for its accuracy in calculating payroll and taxes, providing peace of mind to businesses that their employees are being paid correctly.
Time-Saving: Wagepoint automates many payroll tasks, such as tax calculations and filings, freeing up valuable time for business owners and HR professionals.
Comprehensive Features: Wagepoint offers a wide range of features, including direct deposit, employee self-service, and reporting capabilities, catering to the diverse needs of businesses.
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Easy to Use: eBacon's user interface is designed to be straightforward and easy to navigate, making payroll processing less of a chore for users.
Time-Saver: eBacon can significantly reduce the time spent on payroll tasks, especially certified payroll, freeing up time for other important business operations.
Accuracy Boost: eBacon helps minimize costly payroll errors, ensuring employees are paid correctly and on time, which boosts morale.
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Limited Mobile Functionality: Some users have reported that the mobile app is not as robust as the desktop version, making it difficult to manage payroll on the go. For example, some users have found that they cannot access certain features or that the app is slow and buggy.
Customer Support Issues: Several users have expressed frustration with the customer support experience, citing long wait times and unhelpful responses. For instance, some users have reported that they were unable to get their questions answered or that the support team was not able to resolve their issues.
Integration Challenges: Some users have encountered difficulties integrating Payroll Mate with other business software, such as accounting programs. For example, some users have reported that the integration process was complex or that the software did not work as expected.
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Limited Timesheets: Some express a desire for a customizable timesheet.
PTO Woes: Users have mixed experiences with ADP RUN's PTO feature. They encounter challenges with managers not receiving timely alerts for PTO requests and being directed to incorrect pages when trying to approve requests. There's a desire for more customization options, particularly in setting PTO features tailored to individual employee needs.
Holiday Time Off: Some users also face difficulties updating company holidays for specific pay classes within the system.
Tax Questions: Some users request additional clarity when setting up earning and deductions tax status in payroll.
Add-Ons Get Expensive: Not all functionalities are available in the main application.
Costly Upgrades: It’s relatively expensive, and upgrading from one tier to the next isn’t always seamless. It’s not the most affordable for companies with many pay cycles per month. Other payroll options offer similar functions and cost less.
Difficult/Limited Functionality: Some issues include: Users can’t edit payroll after submission. No feature for escalating to supervisors. Hard to remove workers hired to cover during vacations. No unlimited payroll runs. No option to create multiple paychecks for one person during the pay cycle.
Implementation Miscommunication: Some reviewers have reported poor communication when working through implementation issues. However, some say that after setup, it’s easy to use, and potential hurdles are worth the trouble.
Slow Phone Customer Service: Customer service is ultimately helpful, but many users get frustrated by long wait times to speak with a rep. After all, any issue regarding money may be a serious one.
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Late Submissions and Missed Deadlines: Around 80% of reviewers that mentioned taxes ran into issues, with around 70% saying they had to pay penalties as a result.
Terrible Customer Service: Clients complained that the customer service was rude, unqualified, ill-informed, unhelpful and had high turnover in almost 70% of reviews that mentioned customer service.
Broken Features: Over 50% of reviews that mentioned the features said they were left wanting. The most common issues were communication problems. Just under 20% of all reviewers complained about errors made by either the solution or the staff.
Late Cancellations: Around 20% of reviewers that discussed price complained that they had canceled the program, but it had kept taking money out of their account.
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Customer Support Challenges: Users have reported difficulties reaching customer support and receiving timely assistance for urgent payroll issues.
Software Glitches: Some users have experienced technical issues and software glitches that have disrupted their payroll processing.
Limited Features: Wagepoint may lack certain advanced payroll features that larger businesses or those with complex payroll needs require.
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Limited Customization: eBacon lacks flexibility in tailoring the software to specific business needs beyond its core features.
Trust Account Glitches: Some users have reported issues with the accuracy and reliability of eBacon's trust account feature, causing confusion and requiring manual workarounds.
Mobile App Shortcomings: The absence of a dedicated mobile app limits employee access to pay stubs and other payroll information, potentially causing inconvenience.
Post-Implementation Support: A few users have expressed dissatisfaction with the responsiveness and effectiveness of customer support after the initial software implementation phase.
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Payroll Mate is a desktop-based payroll software that's been around for a while, and it's been a popular choice for small businesses. But is it still a good option in today's market? Users praise Payroll Mate for its affordability and ease of use. It's a standalone program, so you don't need to rely on the cloud or a monthly subscription. This is a big selling point for businesses that are concerned about security or prefer to have complete control over their data. Payroll Mate also offers a wide range of features, including the ability to calculate taxes, print checks, and generate tax forms. It's compatible with popular accounting software like QuickBooks and Sage 50, making it easy to integrate into your existing systems. However, Payroll Mate has its drawbacks. Some users have complained about the software's interface, which they find outdated and clunky. Others have noted that the software can be slow and prone to errors. Payroll Mate also lacks some of the advanced features found in cloud-based payroll solutions, such as mobile access and real-time reporting. Overall, Payroll Mate is a good option for small businesses that are looking for a simple, affordable payroll solution. It's not the most feature-rich or user-friendly option on the market, but it gets the job done. If you're a small business owner who prefers to keep things simple and manage your payroll in-house, Payroll Mate might be a good fit for you.

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RUN powered by ADP is a popular payroll and HR solution for a range of small businesses, including startups and newer companies needing robust payroll and HR tools (without extensive expertise).Its efficient tools for managing employee records, benefits and compliance help these professionals minimize manual effort. Payroll specialists and accountants or bookkeepers also benefit from ADP RUN's automation and error detection.The main menu and search bar (with shortcuts for common tasks under it) made it easy to find what I was looking for without an annoying amount of redirects or feeling like a game of Where’s Waldo. It’s simple and uncomplicated to view your paystub and when payday is.For admins, the payroll feature seems straightforward. View your pay period, use “Calculate Paycheck” and check dates. Get an overview of payroll either for all employees or sort by things like last name. When you log in and get to the main page, there’s also a convenient reminder(s) section called “Top To-Dos.”For famous document misplacers, there’s a document vault that keeps important info secure and accessible.Onboard fully from your phone, including setting up direct deposit and tax withholdings without waiting for HR to show you how. For me, working remotely makes mobile access a must-have, and ADP RUN checks that box with mobile clocking in and out, viewing company policies, PTO, and pay info. Admins can also fully get payroll done on their phones.If anything seems off, payroll error detection activates a pop-up box asking, “Does this look right?” and gives a brief explanation of potential issues; from there, admins select “Ignore issues” or “Go back and fix.”Run a single report or select a popular report option. View payroll details, liabilities and summaries. Choose your date range and download the report from there (on the app or desktop).Recent reviews cite long wait times over the phone for customer service. When I called the general line, I shared my details and got a specific number to dial. I would prefer direct transfers over calling separate numbers, although this might change once you have a designated contact.Lastly, I've noticed that the cost is higher compared to competitors like Paychex or Workday. Purchasing add-on features “a la carte” affects the cost, which may be frustrating to some users who need more in-depth functionality on a smaller budget.The RUN Powered by ADP® Mobile Payroll app is a free download for mobile devices. With the app, you can complete payroll processing, view reports like payroll liability and access or update employee 1099 info. Additional mobile app features vary depending on Apple or Android devices, such as a chat feature for Androids and pay rate changes on Apple devices.Overall, RUN Powered by ADP is a comprehensive payroll solution for small businesses. Its intuitive design is great for users with little to no experience in most cases. It might be pricier than some alternatives, but most users find the added cost valid, considering its user-friendly interface, payroll automation and mobile app features.

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Paychex incorporates a range of different solutions and is used widely by small, medium and large-sized companies. While around 40% of users were happy with the functionality of the system, the majority expressed dissatisfaction with its tax capabilities, pricing and customer service. Many described it as dishonest and complained especially that they were oversold on its capabilities and that the salespeople used pushy tactics to try and upsell them. Other complaints of the system included making errors, overpaying employees or even miscalculating taxes resulting in serious penalties. Current and former clients greatly disliked the service. The UI was the most positively reviewed element of the platform with around 80% expressing satisfaction with the design and navigation. Around 50% were happy with the pricing structure and a minority of around 30% of users said they had positive experiences with some select customer service members. This disparity in experiences may be in part to the high turnover rate in representatives which is mentioned many times during the reviews. This solution could be appropriate for small and medium-sized businesses. It supports larger enterprises, but buyers should make sure it has the necessary functionality before purchasing.

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Get ready to "wage" goodbye to payroll headaches: Wagepoint has been making waves in the payroll software scene, and user reviews from the past year paint a pretty clear picture of what it's all about. Wagepoint seems to hit the sweet spot for businesses of all sizes, but it particularly shines for those who value simplicity and friendly support. Users rave about how easy it is to set up and navigate, even for folks who aren't exactly tech-savvy. Features like employee profile management, time tracking, payroll reports, and direct deposit are all there, making it a one-stop shop for your payroll needs. Plus, their customer support team gets a gold star for being super responsive and helpful. However, no software is perfect, and Wagepoint does have a couple of drawbacks. Some users find the price tag a bit steep compared to other options out there. Additionally, while it does integrate with some accounting software, it might not play nicely with all the tools you're currently using. So, if you've got a complex tech stack, you'll want to double-check compatibility before diving in. What really sets Wagepoint apart is its focus on user-friendliness and top-notch support. It's like having a friendly payroll expert on call whenever you need them. This makes it a great fit for small businesses and startups that might not have a dedicated HR team. If you're looking for a payroll solution that's easy to use, reliable, and comes with a friendly face, Wagepoint is definitely worth checking out. Just remember, the software landscape is constantly evolving, so it's always a good idea to compare the latest offerings before making a decision.

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User reviews from the past year suggest that eBacon, particularly its certified payroll processing, is a significant time-saver, with some users claiming a reduction from days to just 20 minutes for specific tasks. This efficiency stems from eBacon's intuitive design and robust reporting capabilities, which streamline complex payroll processes, especially for construction companies dealing with prevailing wage requirements. Users specifically praise eBacon's superiority over competitors like Paychex in understanding and managing certified payroll, highlighting a key differentiator. This specialized focus is crucial for businesses operating in sectors with stringent compliance regulations, as accurate and timely payroll processing is paramount for maintaining employee morale and avoiding legal ramifications. However, while eBacon receives accolades for its core functionalities, some users express that certain aspects need improvement. For instance, the trust account feature, while innovative, is reportedly prone to glitches and lacks user-friendly clarity. Additionally, limited customization options and the absence of benefits administration in specific geographical areas, like California, are drawbacks for some users. Despite these areas for improvement, eBacon is generally lauded for its efficiency and effectiveness in handling intricate payroll tasks. Its strength lies in simplifying certified payroll, making it particularly well-suited for construction companies or businesses navigating the complexities of prevailing wage requirements.

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TriNet

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