Our analysts compared QuickBooks Payroll vs Payroll4Free based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Payroll Software
QuickBooks Payroll has a 'great' User Satisfaction Rating of 89% when considering 626 user reviews from 4 recognized software review sites.
Payroll4Free has a 'fair' User Satisfaction Rating of 64% when considering 9 user reviews from 1 recognized software review sites.
SelectHub research analysts have evaluated QuickBooks Payroll and concluded it earns best-in-class honors for Mobile Capabilities.
Quickbooks Payroll is part of the Intuit suite of programs. Commenters felt it was easy to use, train and adopt with a simple interface that worked well. They found it affordable and found the integrations of time tracking with employee salaries made running payroll a quick process. Commenters said it was reasonably priced and the features worked well. The most popular functionality included automation, tax calculations and filing, and its ability to centralize and organize data. The largest complaint by far was that this program isn’t complex enough for larger organizations. Reviewers recommended only using it for small organizations. Reactions to customer service were very mixed. Reviewers who were satisfied said the support workers got back to them quickly, were friendly, helpful and called back promptly. Other users had adverse reactions say the staff was incompetent, complaining that there was only chat support and complained of always getting different answers. While most were pleased with the price, some reported getting overcharged and said it was difficult to cancel with charges showing up well after they’d terminated the service. Quickbooks Payroll is a good choice for small and medium-sized businesses. Be sure to understand what functionality comes with which pricing plan before purchasing.
Is Payroll4Free truly free, or is there a hidden cost? User reviews from the past year suggest Payroll4Free delivers on its promise of a free and easy-to-use payroll solution, particularly for small businesses with 25 or fewer employees. Users praise its intuitive interface, highlighting the guided account setup wizard and straightforward navigation. They appreciate the software's ability to handle both employee and contractor payments, simplifying the payment process. The automatic tax calculations are a major plus, easing the burden of payroll tax compliance. Some users even compared their manual calculations to Payroll4Free's reports, finding them to be spot-on. However, the "free" aspect comes with caveats. The software is ad-supported, which some users find intrusive. While the free version allows for 12 pay runs per year, exceeding this limit requires an upgrade. Additional fees apply for features like direct deposit, contractor payments, and multi-state employee payments. Users also point out limitations in functionality, noting that Payroll4Free is best suited for basic payroll needs. Larger companies or those requiring advanced features like robust reporting, automation, and analytics might find Payroll4Free lacking. Alternatives like OnPay, with its base price of $40 per month plus $6 per employee, offer more comprehensive features. In conclusion, Payroll4Free is a viable option for startups and small businesses with limited budgets and straightforward payroll requirements. Its ease of use, free basic features, and accurate tax calculations make it an attractive choice for those seeking a no-frills payroll solution. However, businesses with more complex needs or a larger workforce might find themselves outgrowing Payroll4Free's capabilities and needing to consider paid alternatives.
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