Square Payroll vs Payroll City

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Our analysts compared Square Payroll vs Payroll City based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Based in the cloud, Square Payroll is suited for businesses of all sizes. Integrating with the well-known POS solution from the same company offers features that assist with processing pay, filing taxes, employee self-service and more. The support staff helps users with implementation, whether they need help with their first implementation or simply just assistance migrating data from an old interface. Its capabilities also provide time tracking, invoice creation, appointment scheduling, direct deposit and more.
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Payroll City is a comprehensive software solution designed to streamline payroll management and related tasks. It is particularly well-suited for small to medium-sized businesses seeking an efficient and reliable way to handle payroll processing, tax calculations, and compliance requirements. The software offers a range of benefits, including automated payroll calculations, direct deposit capabilities, and detailed reporting features. Users appreciate its intuitive interface and robust customer support, which make it easier to navigate complex payroll tasks.

Popular features of Payroll City include employee self-service portals, time and attendance tracking, and customizable payroll reports. These features help businesses save time and reduce errors, enhancing overall operational efficiency. Compared to similar products, Payroll City is often praised for its user-friendly design and comprehensive functionality, making it a preferred choice for many organizations.

Pricing details for Payroll City are not readily available, and it is recommended that users contact SelectHub for a personalized pricing quote based on their specific needs. This approach ensures that businesses receive a tailored solution that fits their budget and requirements.

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Product Insights

  • Synchronized Systems: Fully synchronize the payroll solution with other Square systems, including partners that offer timecard solutions. Automatically calculate employee hours to run payroll.
  • Payroll On-The-Go: Run payroll directly from any internet-connected device with the mobile app. Creates a quick and seamless process that gets employees paid expediently, while administers don’t have to spend time tediously inputting data.
  • Affordable Small Businesses Payroll: Offers two pricing models, one of which is specifically designed to meet the needs of businesses that rely on contractors. The monthly subscription fee starts as low as $34 monthly for companies with standard employees. Hire contractors and spend only $5 monthly per contractor or employee.
  • Manageable Processes: Run payroll with only necessary employee information. Customize pay periods while employees can create their accounts, making the setup process quick and straightforward.
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  • Save Time: Process payments faster with a straightforward system. Guarantee employee access to correct wages, without the time-consuming and error-prone manual pay distributions. 
  • Stay Compliant: Rely on automated tax deductions and garnishment to accurately manage finance. Avoid stress and costly mistakes by staying compliant with changing tax laws and requirements. 
  • Cut Labor Costs: Delegate procedures like time and attendance tracking new hire onboarding to the end-to-end platform to save money and decrease billable hours on slow-moving processes. 
  • Grow Together: Concentrate on more pressing growth operations by implementing scalable software. Evolve to meet the changing needs of employees and departments with flexible platform options and attentive support representatives. 
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  • Automatic Payroll: Import employee hours and overtime and calculate salaries to process each pay period automatically. Handles multiple pay rates and does all off-cycle and unlimited bonus runs for no extra charge. Customizes scheduling for payment. Process payroll by 8:00 p.m. PT, so employees get their direct deposit on payday.
  • Employee Self-Service: Have employees create their account, set up direct deposit, fill out necessary forms and even clock in for their shifts. Provide them with 24/7 access to these features to make changes as needed through the mobile app.
  • Tax Filing: Ensure compliance with Square Payroll’s tax functions. Manage W2s and automatically calculates and files tax withholdings, payments, and filings at the local, state and federal level. Supports post-tax deductions and reimbursements. Files federal and state taxes quarterly and files and sends out W-2s and 1099-MISC forms at the end of the year. Includes forms such as form 940, form 941, form 944 and W-3s.
  • Reporting: Provides new hire reports, quarterly reports and sales reports to provide real-time analysis and make more informed decisions about the business. Send reports to key stakeholders.
  • Team Management: Set schedules, track hours, customize access for different groups and provide employee onboarding. Comes in one of two versions, team management and team plus. Team management includes reporting for time cards, time clocks, scheduling for shifts, break tracking and overtime reporting. Team plus has broader functionality such as early break prevention, report for break violations, preventing early clock-ins from break, notes on timecards, many wage rates, unlimited permissions and more.
  • Compliance: Updates automatically to ensure users stay abreast of changes to tax laws and stay in compliance with payment best practices. Save time and money by obeying regulations.
  • Benefits Management: Customize and manage benefits packages while the integrated benefits management functionality enables the system to calculate and make deductions automatically when running payroll. Provides workers’ comp through AP Intego.
  • Integrations: Integrates with QuickBooks Online for users who want to include accounting and can function with any other Square product.
  • Time Tracking: Synchronize Square Payroll with the vendor’s Point of Sale app at no additional cost to allow employees to clock in for their shift directly at the register. Employees can then import timecards, or synchronize with a variety of other popular time tracking systems. Managers can also enter employee hours manually. Tracks sick leave, PTO and overtime. Use customizable user permissions to manage it effectively.
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  • Comprehensive Pay Management: Calculate and pay accurate wages per employee with detailed history and reporting. Account for tax deductions and filings for any state in the US. 
  • POS Compatibility: Integrate platform with many top POS systems to elevate pay management for companies in the food and service industries. Combine with Aloha, Aldelo, PCAmerica, Revention, Future POS, MicroSale, Digital DIning, POSLink, PCMX and FreeTime for complete pay and POS support. 
  • Analyze Data: Sort through data from pay history, paid time off and employee 401(k)s to run reports from within the program. Spot trends and act accordingly. Adjust tracked fields in the Small Business HRIS to see only the most critical employee data. 
  • Digital Library: Use templates for job descriptions and postings, employee handbooks, job descriptions and postings in the online HR library. Customize templates with company-specific information. 
  • Self-Service Portal: Allow new hires to complete onboarding with digital I9 and W4 filings. Enroll in benefits by using the integrated EaseCentral platform alongside your broker. 
    • Employee Records: Find and reprint past pay stubs in the employee portal for increased record keeping. 
  • Partnerships: Offer accounting professionals a competitive expansion of services instead of stealing their client base. Work with accountants in a turn-key partnership to offer behind-the-scenes office support and extend existing client services and solutions. 
  • Compliance: Avoid costly errors with automatic compliance and garnishments are reflective of changing state and federal laws. Mitigate personnel challenges with ACA and labor administration regulations. 
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Product Ranking

#21

among all
Payroll Software

#120

among all
Payroll Software

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User Sentiment Summary

Excellent User Sentiment 1069 reviews
Excellent User Sentiment 15 reviews
93%
of users recommend this product

Square Payroll has a 'excellent' User Satisfaction Rating of 93% when considering 1069 user reviews from 4 recognized software review sites.

95%
of users recommend this product

Payroll City has a 'excellent' User Satisfaction Rating of 95% when considering 15 user reviews from 1 recognized software review sites.

4.4 (23)
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4.66 (571)
4.73 (15)
4.6 (471)
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4.5 (4)
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Awards

Square Payroll stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Payroll City stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simple UI: Over 90% of users who discussed the ease-of-use were impressed by the system.
Affordable: Reviewers felt the pricing was appropriate and affordable in more than 90% of comments that discussed it.
Efficient Payroll Processing: More than 90% of users who discussed payroll processing felt it worked well.
Highly Recommended: In reviews that discussed recommending the service, over 80% said they’d advise other businesses to use it.
Filing Taxes and Reports: More than 80% of comments that discussed filing taxes and year-end reporting were happy with its capabilities.
Adequate Functionality: Users liked the features and felt they worked well in over 80% of reviews that talked about it.
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User-Friendly Interface: Payroll City is known for its easy-to-use platform, making payroll processing smooth and straightforward.
Strong Customer Support: Users consistently praise Payroll City's responsive and knowledgeable customer support team.
Seamless Integrations: The software integrates well with popular accounting and ERP systems, ensuring data accuracy and reducing manual effort.
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Limited Customization Options: Over 70% of reviews that talked about customization said the options were inadequate.
No Employee Discounts: Businesses had trouble giving employees discounts in over 70% of comments that discussed it.
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User-Friendly Interface: Payroll City is known for its easy-to-use platform, making payroll processing smooth and straightforward.
Strong Customer Support: Users consistently praise Payroll City's responsive and knowledgeable customer support team.
Seamless Integrations: The software integrates well with popular accounting and ERP systems, ensuring data accuracy and reducing manual effort.
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Square Payroll is an online payment, time and attendance and POS system. Users like it best because it’s easy to use with an intuitive design that can be adopted quickly. They felt the pricing was fair and were especially pleased with its efficient processing of payment. Many users said they’d recommend it to other businesses similar to their own and were happy with its ability to create and file sales, quarterly and new hire reports. Lastly, they were pleased with its features, specifically its easy sign-in, reporting, time tracking and tax calculating. On the con side, customization options were minimal as it’s a reasonably straightforward system. Many companies that use the solution are restaurants that either want to give employees discounts on food or pay with money from their upcoming paycheck. They were displeased with its inability to allow this. Overall, this solution is excellent for small businesses, especially retail and food service. Larger companies should look elsewhere.

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Is Payroll City the key to unlocking simplified payroll management? Users seem to think so! Payroll City generally receives positive reviews, with users praising its user-friendly interface and responsive customer service. One user raved about the platform's ability to "talk" to their accounting software, highlighting the seamless integration with other systems like ERP and timekeeping, which sets it apart from competitors that suffer from data loss during transfers. This ease of use, coupled with robust features, makes handling complex payroll tasks a breeze. However, some users expressed a desire for more advanced reporting features, indicating room for improvement. A standout feature of Payroll City is its exceptional customer support. Users consistently commend the knowledgeable, friendly, and helpful staff who go above and beyond to provide solutions and address concerns. One user even exclaimed, "Ask for [rep's name], she is the best!!!", showcasing the personalized assistance provided. While a few users mentioned occasional miscommunications with customer service, these instances appear to be rare. Overall, Payroll City excels in its simplicity, making it ideal for small to medium-sized businesses seeking a reliable and efficient payroll solution. The platform's intuitive design, coupled with exceptional customer support, ensures a smooth and hassle-free payroll experience, freeing up businesses to focus on what matters most – growth and success.

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